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Review of Zen Leaf Reno (FKA Sierra Well)

Zen Leaf Reno (FKA Sierra Well) is a cannabis store and wellness center located in Reno, Nevada. They offer a wide range of cannabis products, including flowers, edibles, concentrates, and more. The store is open seven days a week, from 8:00 AM to midnight, making it a convenient option for those who need to purchase cannabis products outside of regular business hours.

The staff at Zen Leaf Reno is knowledgeable and friendly, providing excellent customer service to all visitors. They are always willing to answer questions and help customers find the products that best suit their needs. Many customers have praised the staff for their helpfulness and professionalism.

Zen Leaf Reno offers a rewards program, as well as discounts for veterans and seniors. They also have a "Fake ID Friday" promotion, where customers can receive discounts by showing a fake ID. Customers have reported that the prices at Zen Leaf Reno are reasonable and competitive.

Overall, Zen Leaf Reno (FKA Sierra Well) is a great option for those looking for a reliable and convenient cannabis store in Reno. With a wide range of products, knowledgeable staff, and competitive prices, it's no wonder that many customers have had positive experiences at this location.

From the business

"Formerly known as Sierra Well. As a premier licensed cannabis dispensary, Zen Leaf is honored to call Nevada home to our first-ever dispensary. Dedicated to providing high quality products with a highly trained and knowledgeable staff, Zen Leaf Nevada offers guests a variety of consuming options from trusted brands like Verano and Encore. With locations in north and south Las Vegas and Reno, Zen is right around the corner."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Zen Leaf Reno (FKA Sierra Well) Reviews - 500

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katharine Mura

The reviews here are not exactly wrong. The staff here is exceptionally friendly, the products are good, but it seems like the expansion has taken a toll on service. I have been to several dispensaries in the Reno area and this is by far the slowest every single time by at least 5-10 min. I used to love going here because it's close to work but what used to be a convenient stop can take up to 25+ minutes now. I get the idea of one on one service, but I wish they had an option or window for people who know what they want and just want to pick it up and go. Instead I've found myself behind people who will spend 15 minutes discussing all aspects of smoking with their salesperson while they have a line behind them. The new front desk has "missed" my check in twice. I've had new associates give me flat out wrong information about strains. Just today my boyfriend went and waited 15 minutes for a consult to be told that they can't take cards. Why not put a sign up? Or let people know on check in? I want to like this place and give them business but lately it hasn't been easy.

Jeremy Keen

Go to Rise in Carson City. They will take care of you there. At Sierra unwell they don't get your order right and have rude employees. Wish I could give zero stars.

Jessica usselman

Staff is very friendly and knowledgeable! My first stop after arriving in Reno. Made a couple of visits about a month apart and they recognized me right away. They're busy but don't rush you at all. Great selection comfortable setting. If I'm ever back in Reno this will be my first stop again.

Dave Lo

Update 4/21/22 Thank you for dedicating a parking spot in the front parking to a dedicated ADA spot. I feel heard and I appreciate that.
Update 4/6/22 Still a great dispensary and prices are probably the best in town and open to midnight most nights. Don't be intimidated by "house products" they are plenty fire. My only complaint is the whole front parking is reserved for pickup only. With only 1 ADA spot for the whole shopping center it would be nice to see Sierra well dedicate a ADA parking spot or 2 in front.
Pretty nice place. As a first time med patient i was offered a free preroll. All the staff was awesome. My budtender knew all the product and ended up getting 2 strains on her recommendation. If your rec be prepared to wait 30+ mins depending time of day. Every day deal is 3 prerolls for $25

Elias Mack

Went here a few days ago, was helped at curbside pick up by some one named Sheila I believe. She was very nice and helpful. Will definitely be returning :)

Tracy Fuller

Quick, easy, friendly and great service!

Peggy Dawers

If you need help in deciding what products to use, this is the place. If you don't care about service, knowledge or compassion visit the competition. Personally, I'll continue to patronize Sierra Wellness. I highly recommend.

Jayce Robinson

I have been to my fair share of dispensaries in multiple states and I have never felt compelled to leave a review until now. After attempting to get a free sweatshirt through their deal of spending $250 or more I was informed that my order was above the legal limit of THC and I needed to drop items from my order. This was disappointing because it seemed like it would drop my total below the $250 mark, leaving me with no sweatshirt. Not on Mitchells' watch! Mitchell helped me split up the orders into reasonable amounts, let me keep the free sweatshirt and he even moved the new order to the same time as I was picking up another order which saved me time and gas.

The staff did forget a couple of items but that was completely understandable due to the craziness of their storewide 25% off sale. They were super helpful and apologetic, supplied me with all of the missing items and even hooked me up with two other deals that I didn't even know I qualified for. Beatrice (the manager) was a saint and along with Mitchell, deserves a raise!!!!

Don't miss out on a gem of a business, every single aspect of Sierra Well is top shelf, from their friendly security guards to their budtenders, I cannot put into words how much I appreciate the work y'all do. THANK YOU SIERRA WELL!!!!

Dawn Beauchamp

Sheila was so bubbly and sweet great customer service when ever I go

B Jackson

Wow! What a wonderful experience! :) From the sweet smile when you first walk in to the respectful and friendly service the whole way through..I can't say enough. Wow. Thank you, Cody & staff for such a pleasurable early afternoon! Great quality & prices!!

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