Review of Mad Hatter's Hide Away smoke shop
Mad Hatter's Hide Away smoke shop: A Wonderland for Smokers
Mad Hatter's Hide Away smoke shop is a popular destination for smokers in Rochester, New York. The shop offers a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop is located at 2334 Culver Rd, Rochester, NY 14609, and is open seven days a week.
Service Options
The shop offers several service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not available. Customers can choose the service option that best suits their needs.
Accessibility
The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the shop.
Planning
Customers who are in a hurry can visit the shop for a quick visit. The staff is knowledgeable and can help customers find what they need quickly.
Payments
The shop accepts debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases.
Product Selection
Mad Hatter's Hide Away smoke shop has a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop also has a great selection of glassware and smoking accessories. Customers can find everything they need for their smoking needs at the shop.
Customer Service
The staff at Mad Hatter's Hide Away smoke shop is friendly and knowledgeable. They are always willing to help customers find what they need and answer any questions they may have. Customers appreciate the excellent customer service they receive at the shop.
Customer Reviews
Customers have left positive reviews for Mad Hatter's Hide Away smoke shop. They appreciate the great selection of products, knowledgeable staff, and excellent customer service. Customers also enjoy the sensory experience of the shop, with its sights and smells. Some customers have been visiting the shop for years and appreciate the personal touch of the staff remembering them and saying hello.
Please note that the business's website and contact information have not been included in this description.
From the business
"Mad Hatter's Hideaway is Rochester's #1 Smoke Shop! We carry the best cigars, vape, CBD, and tobacco products. We also have Rochester's largest selection of glass, featuring local glass artists and the most popular brands worldwide!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Mad Hatter's Hide Away smoke shop Reviews - 413
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Jasmine Alers
They always have what I need there!! Expecially vape juices, not very many Vape Shops carry 25mg salt nics and Mad Hatters normally does. Staff is Amazingly friendly, and they offer you discounts with the points you gain from all your purchases!!
Donald E Pelow Sr
Excellent service. Had just what I wanted at a fair price.. excellent service.
Ian Thompson
Always a pleasure dealing with your staff. Thank you.
Jennel Smith
Very clean great costumer service workers very pleasant
Marquita M McCoy
I love this smoke shop. It's the best in the city. I aways come here and the prices are reasonable. They have so much stuff and I come here for all my vape products and more. The people are so knowledgeable, helpful and very nice and welcoming. It's the only smoke shop I go too. I won't go to any other smoke shop.
Katie Johnson
I've been coming here since they opened 10 years ago and it's been amazing watching them grow their business. Great customer service with knowledgeable staff as well as a laid back atmosphere that makes every visit a positive experience!
Stefanie Delong
Joe is AMAZING! Each time I go to the shop I ask for him because he always gives me the best advice on products and accessories. He is also seems to be a very genuine guy that is clearly very knowledgeable about each product that the shop sells. I personally know that I will be taken care of every time I go into Mad Hatters. If you need a go-to smoke shop you definitely need to go to Mad Hatters and ask for Joe!
Jack Porcello
Great prices and selection. The place is like an art gallery. Staff was very attentive and helpful, and gave excellent insight on products. Handicapped accessible, too! It's my regular spot! Wish I could get here more often, though. Thanks for the help! My daughter loved her birthday present.
Mrs. G
Mad Hatter's is a well stocked, low pressure smoke shop that has always been a pleasure to shop in. The staff are extremely friendly and knowledgeable, answering any questions I may have without pretention like some other shops have. Their pricing is fair and the selection ranges from more economical to one of a kind art pipes well worth their bigger price tag.
Anthony Chase
I went in there to repair my girlfriend's ball and they had exactly everything I needed for her slider that is the number one place to go when you need any parts or pieces for any of your smoking equipment