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Review of Mad Hatter's Hide Away smoke shop

Mad Hatter's Hide Away smoke shop: A Wonderland for Smokers

Mad Hatter's Hide Away smoke shop is a popular destination for smokers in Rochester, New York. The shop offers a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop is located at 2334 Culver Rd, Rochester, NY 14609, and is open seven days a week.

Service Options

The shop offers several service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not available. Customers can choose the service option that best suits their needs.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the shop.

Planning

Customers who are in a hurry can visit the shop for a quick visit. The staff is knowledgeable and can help customers find what they need quickly.

Payments

The shop accepts debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases.

Product Selection

Mad Hatter's Hide Away smoke shop has a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop also has a great selection of glassware and smoking accessories. Customers can find everything they need for their smoking needs at the shop.

Customer Service

The staff at Mad Hatter's Hide Away smoke shop is friendly and knowledgeable. They are always willing to help customers find what they need and answer any questions they may have. Customers appreciate the excellent customer service they receive at the shop.

Customer Reviews

Customers have left positive reviews for Mad Hatter's Hide Away smoke shop. They appreciate the great selection of products, knowledgeable staff, and excellent customer service. Customers also enjoy the sensory experience of the shop, with its sights and smells. Some customers have been visiting the shop for years and appreciate the personal touch of the staff remembering them and saying hello.

Please note that the business's website and contact information have not been included in this description.

From the business

"Mad Hatter's Hideaway is Rochester's #1 Smoke Shop! We carry the best cigars, vape, CBD, and tobacco products. We also have Rochester's largest selection of glass, featuring local glass artists and the most popular brands worldwide!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mad Hatter's Hide Away smoke shop Reviews - 413

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
James n

Best I've ever seen You want it they got it or they'll get it

David Chor

Great staff, very helpful and easy to talk to. The selection of glass is tremendous and you'll be hard pressed to find pipes similar elsewhere.

Kristie Elkins

Cinnamon lemonade is to die for. Our server Amy is amazing ask for her! You'll love her and your food

Larry Sexton

Friendly service , great selection of inventory to choose from and very knowledgeable staff. Great place

Anissia Brown

Coolest vape shop in Rochester, NY. Very helpful & knowledgeable. The owners Rocco & Nick are absolutely awesome.

David Durbano

Great staff. Kind courteous and knowledgeable

Stephen Gefell

Went in to replace some parts from an old hookah. Received patient and knowledgeable service. Seems like a good collection of products.

Musicdudeyoutub

The (owner?) gave me a good deal on a nice 2 foot water pipe. I think these are the best deals in town.

Katherine Crouse

Awesome little shop with lots of various smoking/vaping accessories and a large selection of glass pipes. Staff is always friendly

Christopher Gerstner

Hands down the best smoke shop in the Rochester area! Friendly and helpful staff.

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