Review of Mad Hatter's Hide Away smoke shop
Mad Hatter's Hide Away smoke shop: A Wonderland for Smokers
Mad Hatter's Hide Away smoke shop is a popular destination for smokers in Rochester, New York. The shop offers a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop is located at 2334 Culver Rd, Rochester, NY 14609, and is open seven days a week.
Service Options
The shop offers several service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not available. Customers can choose the service option that best suits their needs.
Accessibility
The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the shop.
Planning
Customers who are in a hurry can visit the shop for a quick visit. The staff is knowledgeable and can help customers find what they need quickly.
Payments
The shop accepts debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases.
Product Selection
Mad Hatter's Hide Away smoke shop has a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop also has a great selection of glassware and smoking accessories. Customers can find everything they need for their smoking needs at the shop.
Customer Service
The staff at Mad Hatter's Hide Away smoke shop is friendly and knowledgeable. They are always willing to help customers find what they need and answer any questions they may have. Customers appreciate the excellent customer service they receive at the shop.
Customer Reviews
Customers have left positive reviews for Mad Hatter's Hide Away smoke shop. They appreciate the great selection of products, knowledgeable staff, and excellent customer service. Customers also enjoy the sensory experience of the shop, with its sights and smells. Some customers have been visiting the shop for years and appreciate the personal touch of the staff remembering them and saying hello.
Please note that the business's website and contact information have not been included in this description.
From the business
"Mad Hatter's Hideaway is Rochester's #1 Smoke Shop! We carry the best cigars, vape, CBD, and tobacco products. We also have Rochester's largest selection of glass, featuring local glass artists and the most popular brands worldwide!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Mad Hatter's Hide Away smoke shop Reviews - 413
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Laura M.
Oi! Outstanding products! Loved the CBD sample I got from this place, everyone should ask about it. I'll definitely be back later for a new koncentrate pen !! 😘 Thanks guys!
Brittney Lynn
There’s three guys working in the store and it takes two guys to help out one person. The guys are so rude and ridiculous. Completely dislike my experience and will never be going back.
James Hicks
Very friendly and helpful staff
Cat Chaos
One of my favorite smoke shops by far! The selection of pipes is brilliant and the prices are decent. There are some pretty rad pieces in here
Shawn Routly
Always friendly and always have what I’m looking for!! The only smoke shop I go too!!
marie Love
Man Hatter's Hide-Away is amazing I would recommend this place to anybody they have a lot of great deals a lot of items and a lot different kind of things their service is absolutely amazing I go there all the time and this is my #1 vape shop that I go
Helen Wallace
Hands down the BEST customer service in town, friendly knowledgeable employees. Great products & they can actually answer your questions instead of saying they don’t know!!!
Janet LaDolce
Fantastic customer service! I went in with some problems and the staff was just super-they went above and beyond to assist me. Kudos to the Mad Hatter!!
Cody klueber
This place is the exact opposite of what people say it is, I went in was almost ignored as the girl at the counter was too busy on the phone, ask for some input on coils, and which will work for my ecig and instead I get a coil tossed into the counter that doesn't even work. This place is scum.
Richard Schenker
You need they got . Love this place been going since it open . It's like going to the toy store . There on top of it all ask any thing one of them knows. They also got it more then likely to this place rocks.