Search

Review of Mad Hatter's Hide Away smoke shop

Mad Hatter's Hide Away smoke shop: A Wonderland for Smokers

Mad Hatter's Hide Away smoke shop is a popular destination for smokers in Rochester, New York. The shop offers a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop is located at 2334 Culver Rd, Rochester, NY 14609, and is open seven days a week.

Service Options

The shop offers several service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not available. Customers can choose the service option that best suits their needs.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the shop.

Planning

Customers who are in a hurry can visit the shop for a quick visit. The staff is knowledgeable and can help customers find what they need quickly.

Payments

The shop accepts debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases.

Product Selection

Mad Hatter's Hide Away smoke shop has a wide range of tobacco products, including cigars, vaporizers, and wellness products. The shop also has a great selection of glassware and smoking accessories. Customers can find everything they need for their smoking needs at the shop.

Customer Service

The staff at Mad Hatter's Hide Away smoke shop is friendly and knowledgeable. They are always willing to help customers find what they need and answer any questions they may have. Customers appreciate the excellent customer service they receive at the shop.

Customer Reviews

Customers have left positive reviews for Mad Hatter's Hide Away smoke shop. They appreciate the great selection of products, knowledgeable staff, and excellent customer service. Customers also enjoy the sensory experience of the shop, with its sights and smells. Some customers have been visiting the shop for years and appreciate the personal touch of the staff remembering them and saying hello.

Please note that the business's website and contact information have not been included in this description.

From the business

"Mad Hatter's Hideaway is Rochester's #1 Smoke Shop! We carry the best cigars, vape, CBD, and tobacco products. We also have Rochester's largest selection of glass, featuring local glass artists and the most popular brands worldwide!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mad Hatter's Hide Away smoke shop Reviews - 413

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cynde Kinyon

Good service and they always have what I'm looking for.

Jason Charles

Very good cigar selection and great customer service.

Jake Trapani

Great place to get smokes, kick ass atmosphere and great selection.

K F

Just about anything you could need, a number of local artists have displays, almost like an art studio but add function.

Matthew Corl

An excellent store. Friendly and informed staff.

Barbara Gaston

Awesome shop and awesome girl at the hayride!!!! Super friendly and helpful.

Victoria Brush

Great place,always have what I need.Merry Christmas everyone

Kathleen Castellano

Great store. Nice and helpful cashiers.

Timothy Neely

Very nice employees. Great selection.

Aaron Scott

The best out there. Employees seem to have pride in where they work.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload