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Review of Puff n Stuff Smoke, Beer & Wine Shop

Puff n Stuff Smoke, Beer & Wine Shop is a one-stop-shop for all your smoking needs. Located at 4815 Columbia Ave, Dallas, TX 75226, this shop offers a wide range of tobacco products, including cigars, vaporizers, and cigarettes. They also have a great selection of beer and wine for those who want to enjoy a drink while smoking.

Service Options:

  • In-store pickup
  • In-store shopping

Accessibility:

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Crowd:

  • LGBTQ+ friendly

Payments:

  • Debit cards
  • Credit cards

Hours of Operation:

Day Hours
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday Closed

Products and Services:

Whether you're a smoker or a wine lover, Puff n Stuff Smoke, Beer & Wine Shop has something for everyone. They have a wide range of tobacco products, including cigars, cigarettes, and vaporizers. They also have a great selection of beer and wine for those who want to enjoy a drink while smoking. The shop has a friendly and knowledgeable staff that can help you find the perfect product for your needs.

Customer Reviews:

Puff n Stuff Smoke, Beer & Wine Shop has received many positive reviews from customers. Many customers have praised the shop's selection of products and the friendly and knowledgeable staff. One customer wrote, "The guy who answered the phone was really awesome and helped me out a ton. Don’t know his name but he’s very intellectual and took the time to answer all of the questions I had." Another customer wrote, "Amazing staff. Everyone is quick to greet you with a smile and a hello as you come in. The prices are reasonable. The place is clean."

However, there are also some negative reviews. One customer complained about the shop's no refund or exchange policy. Another customer wrote, "There are a few okay employees most are rude from my experiences there. They do seem to treat those of color differently as some have mentioned below me."

Conclusion:

Puff n Stuff Smoke, Beer & Wine Shop is a great place to buy tobacco products, beer, and wine. They have a wide range of products and a friendly and knowledgeable staff. However, customers should be aware of the shop's no refund or exchange policy and some negative reviews about customer service.

From the business

"Puff n Stuff Smoke, Beer & Wine Shop is a smoke shop and vape shop located a few blocks north of South Dallas on Columbia Ave. Puff n Stuff specializes in functional glass art and has the lowest kratom prices in the Metroplex. We carry rolling tobacco, hookahs and shisha, detox, tattoo supplies, spray paint, craft beer, wine, CBD, and a decent selection of SaltNic, vape, and juices at a reasonable price. We also have a fully stocked humidor with a large assortment of cigars. Visit our website to see our selection of glass pipes or stop in to view what we have in stock. Our friendly and knowledgeable staff are happy to help you today!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Puff n Stuff Smoke, Beer & Wine Shop Reviews - 378

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
R G

R G

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

DO NOT BUY ANYTHING FROM THIS PLACE. I purchased the TOP EVOD electronic Vape this past Friday May 25, 2018 from this Puff & Stuff. When I got it home it I came find it did not work. I could get it to power on but it would not Vape. I took it back to Puff & Stuff the very next day and they told me that I could it clean it up with a Qtip, re-fill it and to make sure you prime it and if it worked then great if it did not work then I was out of luck. I will tell anyone i know not to go there not buy. The worst customer service. It was not expensive but the point is i work hard and when i buy something i want it to work. If it doesn't then i expect the store to make it right. DO NOT BUY FROM HERE.

Windea Quint

Windea Quint

πŸ‘ πŸ‘Ž 😐
Great Store Plenty of variety Friendly staff Unique items

This Is A Great Store! Plenty of variety. Carry CBD Oils, capsules, drops. Almost any smoking apparatus you could want. Great little grinder/storage containers. Very friendly and knowledge staff. Some VERY Unique items!! LoL Have a bong with a vagina on it!! Not my style but an interesting sight! πŸ˜‰πŸ˜†

Callie Bishop

Callie Bishop

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful

Danny is the best! So are Spencer Zack and Teo. Super friendly and aren't afraid to ask or answer questions to make sure you are getting what you need.

Rachel Washburn-Martin

Rachel Washburn-Martin

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Long Wait Time First Impression

WORST customer service over the phone ever. The first guy who answered was really rude and put me on hold for A HOUR AND A HALF!!! I called back and finally was able to ask my ONE QUESTION. Hopefully the service in person is a lot better. if it is, then ill change my rating. A phone call is a customers FIRST IMPRESSION of a business. So far im not impressed...

Andrew β€œCam” Trask

Andrew β€œCam” Trask

πŸ‘ πŸ‘Ž 😐
Overpriced Poor Customer Service Minimum Card Purchase

Sad, over priced, and the employees could really care less about everything. $5 minimum on using a card. I get there's a merchant cost for using a card but it's 0.05%, so 15 cents. They'll turn down a $4.50 sale for 15 cents. Yea.

B DelaRosa

B DelaRosa

πŸ‘ πŸ‘Ž 😐
Great Service Love it

Very great service ....
LOVE IT...!!

James J (3E8Tech)

James J (3E8Tech)

πŸ‘ πŸ‘Ž 😐
Good Smoke Shop Dallas, TX

This particular smoke shop serves as a model in my mind of what a good smoke shop should be like here in Dallas, TX.

Mica M (YOLOSOIMHI)

Mica M (YOLOSOIMHI)

πŸ‘ πŸ‘Ž 😐
Pleasant Staff Helpful Staff Nice Selection

The staff is pleasant and helpful and they have a nice selection merchandise.

Mitchell Coe

Mitchell Coe

πŸ‘ πŸ‘Ž 😐
Excellent Service Fair Prices Wide Variety

Best place of it's sorts. The staff is always a pleasure to speak with and as usual they have a wealth of knowledge in there field. The prices are fair and the variety is like none other!!

Larenzin Henderson

Larenzin Henderson

πŸ‘ πŸ‘Ž 😐
Great Atmosphere Knowledgeable Staff

Great place to stop for your cigars... The atmosphere is calm and welcoming. The staff gets you in and out. They will inform you of any product your looking for. Very knowledgeable.

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Puff n Stuff Smoke, Beer & Wine Shop Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 11 PM
  • Saturday 10 AM to 11 PM
  • Sunday