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Review of Puff n Stuff Smoke, Beer & Wine Shop
Puff n Stuff Smoke, Beer & Wine Shop is a one-stop-shop for all your smoking needs. Located at 4815 Columbia Ave, Dallas, TX 75226, this shop offers a wide range of tobacco products, including cigars, vaporizers, and cigarettes. They also have a great selection of beer and wine for those who want to enjoy a drink while smoking.
Service Options:
- In-store pickup
- In-store shopping
Accessibility:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crowd:
- LGBTQ+ friendly
Payments:
- Debit cards
- Credit cards
Hours of Operation:
| Day | Hours |
|---|---|
| Monday | 10:00 AM - 10:00 PM |
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
| Sunday | Closed |
Products and Services:
Whether you're a smoker or a wine lover, Puff n Stuff Smoke, Beer & Wine Shop has something for everyone. They have a wide range of tobacco products, including cigars, cigarettes, and vaporizers. They also have a great selection of beer and wine for those who want to enjoy a drink while smoking. The shop has a friendly and knowledgeable staff that can help you find the perfect product for your needs.
Customer Reviews:
Puff n Stuff Smoke, Beer & Wine Shop has received many positive reviews from customers. Many customers have praised the shop's selection of products and the friendly and knowledgeable staff. One customer wrote, "The guy who answered the phone was really awesome and helped me out a ton. Don’t know his name but he’s very intellectual and took the time to answer all of the questions I had." Another customer wrote, "Amazing staff. Everyone is quick to greet you with a smile and a hello as you come in. The prices are reasonable. The place is clean."
However, there are also some negative reviews. One customer complained about the shop's no refund or exchange policy. Another customer wrote, "There are a few okay employees most are rude from my experiences there. They do seem to treat those of color differently as some have mentioned below me."
Conclusion:
Puff n Stuff Smoke, Beer & Wine Shop is a great place to buy tobacco products, beer, and wine. They have a wide range of products and a friendly and knowledgeable staff. However, customers should be aware of the shop's no refund or exchange policy and some negative reviews about customer service.
From the business
"Puff n Stuff Smoke, Beer & Wine Shop is a smoke shop and vape shop located a few blocks north of South Dallas on Columbia Ave. Puff n Stuff specializes in functional glass art and has the lowest kratom prices in the Metroplex. We carry rolling tobacco, hookahs and shisha, detox, tattoo supplies, spray paint, craft beer, wine, CBD, and a decent selection of SaltNic, vape, and juices at a reasonable price. We also have a fully stocked humidor with a large assortment of cigars. Visit our website to see our selection of glass pipes or stop in to view what we have in stock. Our friendly and knowledgeable staff are happy to help you today!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store pickup
- In-store shopping
Puff n Stuff Smoke, Beer & Wine Shop Reviews - 378
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Brian Christopher
Awesome location, very friendly and knowledgeable staff. BEST KRATOM PRICES IN ALL OF DFW!!! And even the internet. My normal head shop is right around the corner from me in Hurst, and I no longer shop there, now i drive 40 minutes to Puff n Stuff because it would be worth a 2+ hour drive for the quality and pricing you get.
Todd Thomas
Way to go, good folfs
Sophia Sobhani
Lots of options on multiple glass pieces and specialty glass pieces. I love the variety and the fact that they have so many options. I got a helix nectar collector but it was their last one. Understaffed though. There was 1 guy doing everything.
Amy Conley
I have never written a review for anyone ever! I bought an electronic cigarette from there and dropped it in a 5 gallon bucket of water. when I dried it off it still worked! the staff who work there go out of your way to make sure you get what you want. I have been shopping here since it open ed and it just gets better and better. I love the store and it's honest employees!
Myriah Garcia
Horrible customer service. They talked me onto buying a Cali Pod disposable eCig because they were out of the Mighty Mint pods, but it didn't work. It was defective. I tried telling them that, and all they said was "there's nothing we can do for you." They didn't offer to exchange it for a replacement or anything. I won't be going back. They're more concerned with pushing product
Rick J
The store is close to my apartment so I can walk to and from in minutes, now that suddenly I am without wheels. The staff at Puffs is friendly and attentive. I stop in for smokes and I see a large assortment of glass (mostly) pipes and other devices for consumers of products other than tobacco, so I'm told. Some of the pipes/devices are elaborate & interesting looking. Puffs carries lots of smoking related accessories.
Jonathon Rios
Love the selection. I've been coming here for years! I've always recieved great service!
Berenice Sauceda
Purchased expired tobacco. Called them back and they did an exchange. Make sure you check dates when buying from them.
Jane Bell
Employees are super chill. The owner needs to calm down with the phone calls and trust her employees. I was asked by 3 different people if I needed help before she got on to them. They were doing their job, I was just looking around.
Benito Chavez
came here twice and got treated like an idiot the first time I came the guy was agressive and pressured us to buy the expensive stuff. the second time we went a different guy was there and he was rude and would just give us one worded quick responses like he was rushing us and he acted annoyed. we left and went to the gas pipe across the street and had a completely different experience they were nice and explained everything we need to know about what we were getting. we metioned how we went to the puff and stuff and how they were rude and they said that they have had several of customers come from there saying that the customer service was horrible too.