Puff n Stuff Smoke, Beer & Wine Shop

Reallllll bad service. I called twice asking if they had something, said they did then didn’t have it when I got there. Also called another location and was told they had it, then when I get there nope just kidding you drove across town for nothing. Also it’s not a great look to stand in front of a customer and answer text messages on your Apple Watch and not respond when asked a question.

Best head shop in the city and everybody else thinks so too. So nice that's it's a stones throw from my house. Anyway, huge selection of glass, vapes, papers, tobacco products, incense, disc golf stuff, paraphernalia, etc... super friendly and knowledgeable crew. If they had a couch I might hang out in here lol

I bought a vape pen from here and everything was cool intil i tried to use a bigger size and it wouldnt fit. I thought it was because i had a thc pen so i thought nothing of it. Returned a couple months later to get some cbd oil to vape and that one also would not fit. The worker tried them on another similar kind and it worked just fine. So basically the product they sold me was flawed up from the beginning and im now informed that there is nothing they can do about it. I did like this shop but the fact that i spent $40 on a pen that was not properly working in the beginning does not make me happy. I understand I should have brought it back but i thought the fact that i had a bigger thc connect was the issue when in reaity it was the product the whole time. Waste of my money and i will never return

You can find everything you need. And the dude that was taking care of us today was not only knowledgeable about the products, he wasnt uptight at all. Usually the staff at head shops use "code words" or have this policy where you can't say anything drug related. Lol he definitely did not. Overall a pleasure to go to and I'd definitely recommend.

DO NOT BUY ANY CBD CARTRIDGES FROM THEM. i spent $60 on a cartridge. I put it on my vape pen, which i showed the salesperson and he sold me a cartridge that would work. After my vape would not work, i tried removing the cartridge, which fell apart immediately and leaked all over my floor. I went back within 30 minutes and not only is my pen ruined, they told me they could do nothing. Money wasted, unreliable place. Don't waste your time or money.

I bought a dry herb vaporizer on Sunday. I charged it up they told me it would last for four hours. But it only lasted Max an hour. I called them and told them about it and they said there's nothing they can do. I asked for a refund or an exchange, and they completely refused. They sold me a product that does not work like advertise and then refuse to rectify the situation so I am out $120.

Excellent customer service with a wide selection of paraphernalia. My go to spot in East Dallas.

I ran out of e-juice while on a business trip in Dallas. This was the only place open after 9pm on a weekday. Didn’t get to check out much, just a quick run before they closed at midnight. Friendly, helpful staff that didn’t mind me getting there within a couple minutes of closing time. Pricing seemed fair on what I did check out. Will def hafta go back to check out their very large inventory of all things smoke/vape friendly!

I go into the store 3 times a week and for quite a while now until today have never experienced bad or even laxidasical customer service. I should have left a 5-star any one of the few hundred times I've probably visiting but worst impressions are the most remembered. Step It Up Guys.

This place is awesome. Friendly and knowledgeable, and their kratom prices can compete with online vendors. Give these guys your money, you won't regret it!