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Review of Puff n Stuff Smoke, Beer & Wine Shop

Puff n Stuff Smoke, Beer & Wine Shop is a one-stop-shop for all your smoking needs. Located at 4815 Columbia Ave, Dallas, TX 75226, this shop offers a wide range of tobacco products, including cigars, vaporizers, and cigarettes. They also have a great selection of beer and wine for those who want to enjoy a drink while smoking.

Service Options:

  • In-store pickup
  • In-store shopping

Accessibility:

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Crowd:

  • LGBTQ+ friendly

Payments:

  • Debit cards
  • Credit cards

Hours of Operation:

Day Hours
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 11:00 PM
Saturday 10:00 AM - 11:00 PM
Sunday Closed

Products and Services:

Whether you're a smoker or a wine lover, Puff n Stuff Smoke, Beer & Wine Shop has something for everyone. They have a wide range of tobacco products, including cigars, cigarettes, and vaporizers. They also have a great selection of beer and wine for those who want to enjoy a drink while smoking. The shop has a friendly and knowledgeable staff that can help you find the perfect product for your needs.

Customer Reviews:

Puff n Stuff Smoke, Beer & Wine Shop has received many positive reviews from customers. Many customers have praised the shop's selection of products and the friendly and knowledgeable staff. One customer wrote, "The guy who answered the phone was really awesome and helped me out a ton. Don’t know his name but he’s very intellectual and took the time to answer all of the questions I had." Another customer wrote, "Amazing staff. Everyone is quick to greet you with a smile and a hello as you come in. The prices are reasonable. The place is clean."

However, there are also some negative reviews. One customer complained about the shop's no refund or exchange policy. Another customer wrote, "There are a few okay employees most are rude from my experiences there. They do seem to treat those of color differently as some have mentioned below me."

Conclusion:

Puff n Stuff Smoke, Beer & Wine Shop is a great place to buy tobacco products, beer, and wine. They have a wide range of products and a friendly and knowledgeable staff. However, customers should be aware of the shop's no refund or exchange policy and some negative reviews about customer service.

From the business

"Puff n Stuff Smoke, Beer & Wine Shop is a smoke shop and vape shop located a few blocks north of South Dallas on Columbia Ave. Puff n Stuff specializes in functional glass art and has the lowest kratom prices in the Metroplex. We carry rolling tobacco, hookahs and shisha, detox, tattoo supplies, spray paint, craft beer, wine, CBD, and a decent selection of SaltNic, vape, and juices at a reasonable price. We also have a fully stocked humidor with a large assortment of cigars. Visit our website to see our selection of glass pipes or stop in to view what we have in stock. Our friendly and knowledgeable staff are happy to help you today!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Puff n Stuff Smoke, Beer & Wine Shop Reviews - 378

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Manny G.

Manny G.

πŸ‘ πŸ‘Ž 😐
High Quality Reasonable Prices Friendly Staff

Awesome Place ! Going through some of these negative comments must be people looking for some cheap quality bongs and pipes and getting butt hurt about the prices! These guys bongs are at the highest quality which isn't cheap there Prices range from $200 to like the high hundreds .. they do have some very nice glass pipes that are low on price but not on quality Prices range from $15 - $45 the tobacco products are always fresh .. customer service is hit-or-miss but you're coming here for the product not the staff the majority of the guys do know there stuff and almost everybody's is friendly.. I've been coming here for 5 years and I can say that it's the best tobacco shop in Dallas .

Sheri Stuart-Medlock

Sheri Stuart-Medlock

πŸ‘ πŸ‘Ž 😐
420 friendly friendly staff reasonable prices convenient location

My late husband and I used to visit here every week to pick up a few packs of smokes, buy a lighter or two and just window shop. If you're 420 friendly this place has everything under the sun. Staff are always friendly and helpful. They've even got cool clothes for your dog..... Prices are reasonable and the Dart bus is practically at the door. well worth a visit for the tobacco connessieur

Jonathan Price

Jonathan Price

πŸ‘ πŸ‘Ž 😐
Great Place

Great Place
4 locations

Brandon Lundberg

Brandon Lundberg

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Product Knowledge

As soon as I walked in the door I was overwhelmed by the guy behind the counter. He was quick to ask what I was looking for and quickly escorted me to the spot where he thought I would find it , however apparently they no longer sell plain glass tubing for blowing your own glass. I tried re explaining what I was looking for and was still not able to find it. They used to carry tons of it as I have purchased it here multiple times. Then as I explained I would not need any further help and wanted to look at the glasswork they carry from local artists displayed throughout the store in cases he continues used to follow be very closely until I finally decided to just leave as I don't feel I require a chaperone to look at things through the glass on the locked display cases.

Brooks Robinson

Brooks Robinson

πŸ‘ πŸ‘Ž 😐
Unprofessional Rude Bad Customer Service

I would highly recommend staying away from this place. The lady who fist gave me some help was Maria. She was a dream. Unfortunately her coworker Cali couldnt have been any more of the polar opposite. Unprofessional. Belittling. Rude and continued to chew me out for not understanding an exact size of something. I came to receive help, but instead I left feeling emberassed, helpless, and with a tear in my eye. No one deserves to be treated the way I was treated. Stay away!

Be And Us L.L.C.

Be And Us L.L.C.

πŸ‘ πŸ‘Ž 😐
variety of products reasonable rates helpful staff

The place had a variety of products. I was impressed with the fact that there were several selections of sage to choose from at reasonable rates per bundle. The staff were very helpful.

Alex Schittko

Alex Schittko

πŸ‘ πŸ‘Ž 😐
Out of Stock Poor Customer Service

It's an awesome selection and great hours, but it feels like they've been cutting stock. I keep asking different people if they can order the product I practically buy out every month and they say yes, but it never gets into the store. It's aggravating I want to take my business here but they won't work with me.

Roderick Sadler

Roderick Sadler

πŸ‘ πŸ‘Ž 😐
Great experience Friendly staff Best smoke shop

Great experience mostly every worker is very nice and you walk in the door I never had any issues best smoke shop ever.

Mosselle Martinez

Mosselle Martinez

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Deals Aesthetically Pleasing

Went for the first time today as a early birthday present for myself. Super nice employees. Helped my boyfriend and I decide on what to buy. Although I bought two things of hemp wick and he forgot to put it in my bag. But I still give it a five stars because he accidentally didn't charge me for the two raw cones I also got so it evened it out. WAY BETTER deals and aesthetically pleasing to the eye than Gas Pipe. Will definitely come back again.

Nathaniel Grolemund (SirTubeofSteak)

Nathaniel Grolemund (SirTubeofSteak)

πŸ‘ πŸ‘Ž 😐
Great Selection Unique Products Helpful Customer Service Well-Stocked Gardening Section

Dope show! Epic selection! Huge store! I have even come across esoteric toys tools and glass products that are normally only available on amazon! Customer service that helps, has their eyes open and isn't working there to spite their parents. Their gardening section has 99% the items you need ;)

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Puff n Stuff Smoke, Beer & Wine Shop Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 11 PM
  • Saturday 10 AM to 11 PM
  • Sunday