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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Eola Creole

Eola Creole

πŸ‘ πŸ‘Ž 😐
Great Service

Love coming here, they always get me right!!

Mike Branson

Mike Branson

πŸ‘ πŸ‘Ž 😐
Great customer service Friendly people

Great customer service. Friendly people

The Cassar Family

The Cassar Family

πŸ‘ πŸ‘Ž 😐
Great Customer Service Helpful

Great Customer Service and very helpful!

Dirtyrider

Dirtyrider

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Fabulous Amazing Recommend

Fabulous business Jasmine is amazing definitely recomend

Rebecca Lewis

Rebecca Lewis

πŸ‘ πŸ‘Ž 😐
Beautiful Great Amenities

Beautiful inside has everything under tge sun defiantly will be back

Galen Hassel

Galen Hassel

πŸ‘ πŸ‘Ž 😐
good customer service will return

Very good customer service!!! I will be back

Mai Munoz

Mai Munoz

πŸ‘ πŸ‘Ž 😐
Great Selection Awesome Service

Store has great selection and aswome service

Sandra Lawson

Sandra Lawson

πŸ‘ πŸ‘Ž 😐
Nice place Good customer service

Nice place and very good customer service

Samantha Byington

Samantha Byington

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful

WOW! The people are so nice and very helpful.

James Eisenman

James Eisenman

πŸ‘ πŸ‘Ž 😐
Fantastic Customer Service Great Staff

Fantastic customer service! Jasmine is the best!!!

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