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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mildred Olson

Mildred Olson

πŸ‘ πŸ‘Ž 😐
Clean Shop Affordable Prices Go-To Shop

It’s a clean shop. They have very affordable prices. This is my go-to shop every time!

Daniel Lopez-Rodriguez

Daniel Lopez-Rodriguez

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Friendly Staff Professional Service Great Employee

Love this place always friendly and professional Jaz the employee is an awesome cashier

Erik Norman

Erik Norman

πŸ‘ πŸ‘Ž 😐
Great selection Great prices Helpful staff

Great selection, great prices. Ask for Jasmine, she'll hook you up!

Michelle

Michelle

πŸ‘ πŸ‘Ž 😐
Great Service

Jasmine is amazing so sweet! Great store.

A L

A L

πŸ‘ πŸ‘Ž 😐
Wonderful selection Friendly owner

Wonderful selection of wraps and glass. Owner is always warm, courteous and helpful.

Joshua A Heath (Profound Jackel)

Joshua A Heath (Profound Jackel)

πŸ‘ πŸ‘Ž 😐
Fast Service Friendly Staff

I call this place all the time is great too fast and friendly and I was God would you want some C and

Ernest Barrientos

Ernest Barrientos

πŸ‘ πŸ‘Ž 😐
Good store Great prices Friendly staff

Good store, great prices! Friendly staff as well.

Jody Vasquez

Jody Vasquez

πŸ‘ πŸ‘Ž 😐
Amazing Service Helpful Employees Amazing Prices Vape Products

Amazing service and helpful employees with amazing prices on all of my vape products.

Josue Alberto Casco Flores

Josue Alberto Casco Flores

πŸ‘ πŸ‘Ž 😐
Good Customer Service

First time vaping and the store had everything I was looking for and on top of that Good costumer Service!

Zoe Kaplan

Zoe Kaplan

πŸ‘ πŸ‘Ž 😐
helpful great selection will come again

extremely helpful, great selection. will definitely come again!

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