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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Steven Perez

Steven Perez

πŸ‘ πŸ‘Ž 😐
Good Experience Satisfied Customer

Very good, got what I wanted and enjoyed my time in the shop!πŸ‘πŸΌ

Kejana Johnson

Kejana Johnson

πŸ‘ πŸ‘Ž 😐
Clean Well-lit Good Stock

it’s so clean and well lit! they always have what i need in stock :)

shyanne wright

shyanne wright

πŸ‘ πŸ‘Ž 😐
Great Prices Friendly Business Owners Will Come Again

great prices and friendly business owners !! will definitely come again

Robert Bruce

Robert Bruce

πŸ‘ πŸ‘Ž 😐
friendly staff knowledgeable great experience

Verry nice, very knowledgeable and super kind. Definitely a place to return to.

Jesse Harden

Jesse Harden

πŸ‘ πŸ‘Ž 😐
Friendly Staff Best Deals Highly Recommend

Friendly staff with the best deals. Highly recommend these guys!

Heather Murdoch

Heather Murdoch

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Service

This store is cool. Jas is a great help. Always knows what i need.

Takashi Mori

Takashi Mori

πŸ‘ πŸ‘Ž 😐
clean friendly nice

Really nice, clean and friendly shop. Will visit more often.

Shaleina Diamond

Shaleina Diamond

πŸ‘ πŸ‘Ž 😐
Nice Selection Nice Prices Friendly Staff Loyal Customer

Just left cloud city and I was a kid in a candy store nice selection nice prices and very friendly and welcoming they a just earned a loyal customer!

James Gilbert

James Gilbert

πŸ‘ πŸ‘Ž 😐
Great Prices Good Selection Awesome Customer Service

Great prices, good selection, and awesome customer service from Jas.

Han Solo Burger

Han Solo Burger

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Best Store Must Visit

Jasmine was very helpful and knowledgeable, I found the best store for vape in town, must visit

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