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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Konstantly Kathryn

Konstantly Kathryn

πŸ‘ πŸ‘Ž 😐
Friendly Great Service Great Experience

Very nice, friendly, and great service. Always a great experience.

Aidan Donohue

Aidan Donohue

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Great Prices Great Stuff Cool Pipes

Great prices and great stuff, got some of the coolest pipes here

Ricky

Ricky

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Great Service Helpful Staff

A great place to get your vapes or juice. Very nice employees and very helpful

leah van gorp

leah van gorp

πŸ‘ πŸ‘Ž 😐
Friendly Staff

Love the store! Everyone so friendly!

BK MunGray

BK MunGray

πŸ‘ πŸ‘Ž 😐
Helpful Friendly

Jasmine was super sweet and helpful... thank you....

GO SEE HER πŸ€—

Oswaldo Mata

Oswaldo Mata

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Excellent Customer Service

The guy who was helping me was really nice and knew a lot about the products

xBr0c3x

xBr0c3x

πŸ‘ πŸ‘Ž 😐
Good Flavor Good Service

Found me a really good flavor of vape juice real quick, also good service.

Cedric Zepeda Dubon

Cedric Zepeda Dubon

πŸ‘ πŸ‘Ž 😐
helpful knowledgeable great customer service

Jasmine is the best and will help anyone find the right thing for them

ARFilmProductions

ARFilmProductions

πŸ‘ πŸ‘Ž 😐
Great Service Wide Selection

I love this place, always go here for everything that I need for my mods!

Chris Bechtold

Chris Bechtold

πŸ‘ πŸ‘Ž 😐
helpful friendly recommend

Very helpful and friendly. Definently going back and would recommend to any vaper

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