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Review of Turning Leaf - Madison West
Turning Leaf - Madison West: A One-Stop Shop for All Your Vaping Needs
If you're looking for a place to buy high-quality vaping products, Turning Leaf - Madison West is the perfect destination. This store is a one-stop-shop for all your vaping needs, offering a wide range of products, including e-liquids, mods, tanks, and accessories.
Service Options
Turning Leaf - Madison West offers a range of service options to its customers. You can choose from curbside pickup and in-store shopping options. However, the store does not offer delivery services.
Accessibility
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Planning
If you're in a hurry, you can make a quick visit to the store and get what you need.
Payments
The store accepts debit cards, credit cards, and NFC mobile payments.
Products
Turning Leaf - Madison West offers a wide range of products, including e-liquids, mods, tanks, and accessories. The store has a wall of juice, offering a variety of flavors from new brands. The staff is knowledgeable and can help you pick the right product for your needs.
Atmosphere
The store has a super relaxing atmosphere, more like a wellness shop than just a vape store. The staff is super friendly and always ready to help. The store is well-organized and clean, making it easy to find what you need.
Hours
The store is open seven days a week, with different hours on weekdays and weekends. On weekdays, the store is open from 10:00 am to 9:00 pm, while on weekends, it is open from 11:00 am to 7:00 pm.
Location
The store is located at 2701 University Ave Suite i, Madison, WI 53705. The location is easily accessible, with plenty of parking available.
Customer Reviews
Turning Leaf - Madison West has received mostly positive reviews from customers. Customers have praised the store for its knowledgeable and friendly staff, wide range of products, and relaxing atmosphere. Some customers have also mentioned the store's reward program, which offers great discounts and deals. However, some customers have complained about the store's prices and the staff's lack of knowledge about some products.
If you're looking for a place to buy high-quality vaping products, Turning Leaf - Madison West is definitely worth a visit. With its wide range of products, knowledgeable staff, and relaxing atmosphere, you're sure to find what you need at this store.
From the business
"Formerly known as Infinite Vapor, Turning Leaf is here to provide a variety of CBD, wellness, vapor, and cigar products. We believe education, quality, and professionalism is important. Our team is highly trained and educated in the products we offer so that we may guide you to the appropriate items for your lifestyle needs. We offer a wide variety of quality products at a sustainable cost, and take pride in following all State and Federal regulations, so you can feel confident that your are buying from a professional business."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store shopping
Turning Leaf - Madison West Reviews - 159
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Ian White
They sold me a Kanger Subtank Nano, yet charged me for the Mini which is more expensive. I found out the error, emailed the company on their contact page, but they never responded.
Not doing business where they overcharge then ignore their customers.
Tyler “MrSunshine” Moll
I bought an E-cig from here, after only about 2 weeks it broke. The tank came apart, which is probably from me loosening and tightening it, because it would leak so i had to close it very tight, and then wouldn't be able to get it open. Either way, it's the product that was crap, I went in there to show them what happened, and before I even explained the guy took one look at it and said "Oh, nope, sorry can't do anything for that" Very dismissive, rude, didn't even let me explain, was a complete jerk. Obviously does not know customer service, the fact that they hired this jerk shows a lot.
J.J. Hegge
Did not realize how close the West side store is so close to my work! Was met with the same courteous and friendly service as the Atwood store. Product in stock and great experience.
Matt B
Generally have a good experience, but the maskless guy at the West location kinda ruined it. He was rude, assumed things quickly. Think I'll stick with other options in town.
Johnathan Churchill
Matt P was no exaggeration the best customer service I have ever received in relation to vape shops, and in the top five best Customer service experiences I've ever had period. He took over thirty minutes out of his day to explain RDA to me instead of saying "YouTube " it like everyone else. He explained in layman's terms to my girlfriend who is new to vaping. He was patient and courteous to say the least. I recxommend this shop as well as him personally to anyone seeking more knowledge of vaping in any department. Thank you Matt!
Enrique Saenger
This is my regular vape store, I’ve spent hundreds here because I felt they were an honest business. Bought some coils one of which was defective, cause a hard short when using it in a mod and it burned the chip. Called to tell them and the only response I got was, “we don’t do anything with coils”. Thanks
Alexander Bellrichard
Went to infinite vapor for juice and Nicki was excellent help. She was very informative about my choices in juice. Wonderful experience, and will continue to shop here.
Eric Bartos
Employee was very unhelpful when it came to flavor suggestions. Seemed like he just wanted to go home. Price was decent for a 30mil bottle, but not cheap.
Jeannette Pollnow
Did not have my replacement coil in stock. Being new to vapes, I did not know that certain juice will burn coil faster. Bought a different strength coil and it burned up in a day because of the juice I purchased. Not pleased.
Vashawn Carter
Great products always friendly