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Review of Turning Leaf - Madison West

Turning Leaf - Madison West: A One-Stop Shop for All Your Vaping Needs

If you're looking for a place to buy high-quality vaping products, Turning Leaf - Madison West is the perfect destination. This store is a one-stop-shop for all your vaping needs, offering a wide range of products, including e-liquids, mods, tanks, and accessories.

Service Options

Turning Leaf - Madison West offers a range of service options to its customers. You can choose from curbside pickup and in-store shopping options. However, the store does not offer delivery services.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Planning

If you're in a hurry, you can make a quick visit to the store and get what you need.

Payments

The store accepts debit cards, credit cards, and NFC mobile payments.

Products

Turning Leaf - Madison West offers a wide range of products, including e-liquids, mods, tanks, and accessories. The store has a wall of juice, offering a variety of flavors from new brands. The staff is knowledgeable and can help you pick the right product for your needs.

Atmosphere

The store has a super relaxing atmosphere, more like a wellness shop than just a vape store. The staff is super friendly and always ready to help. The store is well-organized and clean, making it easy to find what you need.

Hours

The store is open seven days a week, with different hours on weekdays and weekends. On weekdays, the store is open from 10:00 am to 9:00 pm, while on weekends, it is open from 11:00 am to 7:00 pm.

Location

The store is located at 2701 University Ave Suite i, Madison, WI 53705. The location is easily accessible, with plenty of parking available.

Customer Reviews

Turning Leaf - Madison West has received mostly positive reviews from customers. Customers have praised the store for its knowledgeable and friendly staff, wide range of products, and relaxing atmosphere. Some customers have also mentioned the store's reward program, which offers great discounts and deals. However, some customers have complained about the store's prices and the staff's lack of knowledge about some products.

If you're looking for a place to buy high-quality vaping products, Turning Leaf - Madison West is definitely worth a visit. With its wide range of products, knowledgeable staff, and relaxing atmosphere, you're sure to find what you need at this store.

From the business

"Formerly known as Infinite Vapor, Turning Leaf is here to provide a variety of CBD, wellness, vapor, and cigar products. We believe education, quality, and professionalism is important. Our team is highly trained and educated in the products we offer so that we may guide you to the appropriate items for your lifestyle needs. We offer a wide variety of quality products at a sustainable cost, and take pride in following all State and Federal regulations, so you can feel confident that your are buying from a professional business."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Turning Leaf - Madison West Reviews - 159

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
howard fenimore

howard fenimore

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Products Knowledgeable Staff Fantastic Flavors Best Shop

Infinite vapor is awesome! It has the best products and a kind/ knowledgeable staff willing to answer any questions you have.

The flavors are fantastic! My personal favorite is Dripstar: Buddha Spit. It's delicious and smooth.

Whether you're new to vaping or you are an experienced vapist, Infinite vapor is the best shop around!!!

Thom Hellenbrand

Thom Hellenbrand

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Excellent Customer Service Adaptability to Current Situation Convenient Curbside Pickup

I couldn't be happier with my recent purchases here! Infinite Vapor's willingness to adapt to the current situation and offer contactless transactions via curbside pickup saved me from returning to tobacco products during the lockdown. I was able to get the supplies I needed at a time when online retailers were wiped out, and other local shops were closed down entirely. Staff was very helpful, quickly guiding me to my new favorite every day e-liquid flavor along with a new tank and an ample supply of coils.

Safire White

Safire White

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Friendly Staff Great Products Discounts

MICHELLE ,

Let me start out saying you are most bubbly,free spirited human being I ever met. I have bought two new smok vapes & delta 8 products today! I will definitely be back. Tip : pink,red items were discounted due to Valentineโ€™s Day! I hope to run into her again! Have a lovely day viewers & Michelle!

โ€œ youโ€™re a princessโ€ she said to me today. What a warming compliment to be given! ๐Ÿฅบ๐Ÿ‘ธโœจ

Sincerely,
Safire white & Nathan.

Jim Schultz

Jim Schultz

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Knowledgeable Employees Good Customer Service Convenient Location

Got to love all the winnie people or there that speak before understanding a full picture! Personal experience has shown me that the employees that I've met there are very nice and knowledgeable! As far as prices go, can you get things cheaper online?, of course! But come on people you are paying for a convenience of getting product now and being able to test it before you buy it! That's how the world works, it will always be cheaper online but you lose the face to face and the knowing of exactly what you are buying is what you are getting! They are a good clean shop and I will continue to give them my business when I'm on that side of town!

Valerie La Tendresse

Valerie La Tendresse

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Great Selection

I finally was able to stop smoking and only vape! I went to Infinite for juice. I'm not easy to please and I've had trouble finding flavors I like. The guy working was really helpful and patient while I tried to find a good flavor for me! Whomever was working at Infinite Vapor West at 8pm 11/11/19 was awesome!

Momma Ritchie

Momma Ritchie

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Knowledgeable Great Customer Service

The gal was awesome! Very helpful. She showed me everything I wanted to see, helped me with flavors, and taught me about the products in her store.

Chet Sandberg

Chet Sandberg

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Convenient Hours Good Rewards Program Free Samples

I don't get the bad reviews at all. They're sometimes out of the liquids or carts that I want, but I haven't gotten any bad equipment or any particularly bad advice. The rewards program got me a better box and I've been turned on to a bunch of different flavors through the free sample setup. I work nights, so the later hours are convenient.

Jay Janowski

Jay Janowski

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Good Service Knowledgeable Staff Variety of Products

Not sure what the bad reviews are from, sounds like possibly a competitor trying to slander them. This is a nice spot to get juice or equipment. Every place is sometimes sold out of certain things, so not sure why anyone would really mark down for that. The people I've talked with have been knowledgeable and there's plenty of chairs and samples to make sure you get a flavor you like.

Caitlin Monroe

Caitlin Monroe

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Lack of Knowledge Overpriced Products

I was looking to get a vape pen for e-juice and took the recommendation from the staff to buy the evolve-C. I picked up some juice and was on my merry way. About an hour later, I dropped the pen and broke the glass e-juice canister top. Assuming this happens a lot, I went back about 20 minutes before they closed and tried to buy a replacement cartridge. The girl who sold me the pen looked so confused... then tried to figure out what I meant and if they had a replacement. They didnโ€™t, and she said it would probably be in the next shipment... on Wednesday. The day was Wednesday. So I just spent over $50 on something I canโ€™t even use for a week? She referred me to the east side store but I told her I wouldnโ€™t be able to get there in 20 minutes before they closed.. which she replied โ€œoh, rightโ€. A few days later, I came back to ask about a solution and maybe buying a glass e-juice canister from a showcase pen that is already out of the box. The salesperson looked at me like I was nuts and said they didnโ€™t sell e-juice canisters for those pens, or parts for any of their devices really- you have to buy those online or a parts shop. He referred me to some pre-filled cbd cartridges but I told him that I had bought this juice per the salespersons recommendation on my last visit and I wanted to use it. He was genuinely in disbelief someone sold me that โ€œparticular penโ€ for e-juice because thatโ€™s not what itโ€™s for. His solution? Buy another pen from this completely different showcase I was never directed to at my last visit. Overall, I think this store is really disorganized and under stocked. They donโ€™t have replacement coils or cartridges for their most basic, common pens? And the discontinuity of information I received from one person to the next was confusing and ended up costing me near $100 ! I would not recommend this store to anyone who doesnโ€™t know what theyโ€™re looking for before walking in the door.

J Rex

J Rex

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Clean Shop Well Organized Helpful Staff Comfortable Environment

Clean shop, competitors I've been to have a sticky mess in the sampling area. Infinite was clean and very well organized. The staffer was very helpful and went out of his way to explain various mods features. I'm very willing to pay a bit more for a cleaner and more comfortable environment.

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Turning Leaf - Madison West Hours

  • Monday 10 AM to 9 PM
  • Tuesday 10 AM to 9 PM
  • Wednesday 10 AM to 9 PM
  • Thursday 10 AM to 9 PM
  • Friday 10 AM to 9 PM
  • Saturday 10 AM to 9 PM
  • Sunday 11 AM to 7 PM