Search
3.8

109 reviews
Cannabis store
  • Viewed -

Review of The Herbal Connection

The Herbal Connection: A Reliable Cannabis Store in Eugene, Oregon

The Herbal Connection is a cannabis store located in Eugene, Oregon. The store is open seven days a week, from 8:00 AM to 9:00 PM, making it convenient for customers to purchase their products. The store offers a wide selection of cannabis products, including flowers, edibles, concentrates, and more. They also have a knowledgeable staff that can help customers choose the right product for their needs.

The store has received mixed reviews from customers. Some have praised the staff for being friendly, helpful, and knowledgeable. Others have complained about the customer service, stating that some staff members can be pushy and unhelpful. However, the majority of customers have praised the store's selection of products and affordable prices.

The store has recently undergone a remodel, which has made the store more spacious and visually appealing. The store also offers weekly discounts and deals, making it an affordable option for customers on a budget.

One customer praised the store for their delivery service, stating that the delivery driver went above and beyond to ensure that they received their products. This shows that the store is committed to providing excellent customer service, even outside of their physical location.

Overall, The Herbal Connection is a reliable cannabis store in Eugene, Oregon. While they have received some negative reviews, the majority of customers have praised the store for their selection of products, affordable prices, and knowledgeable staff. If you're looking for a cannabis store in Eugene, The Herbal Connection is worth checking out.

From the business

"At The Herbal Connection, we put people first. We understand that cannabis serves many purposes, and our goal is to make sure you're getting the best product for your needs. Whether you're managing pain, sleep, appetite or just looking for some feel-goods, we have a wide variety of products and our knowledgeable budtenders are happy to guide you to the product that suits you best. Come pay us a visit to see what makes this dispensary truly indispensable!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

The Herbal Connection Reviews - 109

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Robert Toledo

Great staff, good vibes, good product and variety and good prices and daily deals!

Chris Dunlap

Chris Dunlap

👍 👎 😐
Poor Service Lack of Assistance Impersonal Experience

They have a lot of stuff but service was lacking. My usual place was closed. I hadn’t been to THC for a year or so and it was close so I figured I’d try it out. Told the ‘tender I needed help getting to bed, the stain “9lb hammer” has worked well for me in the past. He just looked at me like I was an a$$hole, offered no suggestions, it seemed like he was pretty over it. I work with the public so I get the burn out but there were only a couple people behind me. He couldn’t recommend a tincture so I just bought a random one and a random indica from the highest shelf they had. Again, no help picking the flower, I said “dealers choice“ and he just seemed annoyed. Maybe they’re just too big and/or too busy to provide a more personal experience anymore.

Nicklous Rousseau

I've had both excellent and horrible experiences, some of the tenders are pushy and give you the hurry up feeling

Mike O

Mike O

👍 👎 😐
Edible Deals Friendly Staff Quiet and Calm

Monday (m)edible deals are the best! Haven't tried any flower or other product but have frequently been in for edibles. Time of day and season probably affect mood for some but Monday mornings are quiet and calm. No crowd, no lines. Friendly staff. Treat others how you'd like to be treated and maybe that's the service you receive.

Liz Opal

Liz Opal

👍 👎 😐
Expensive

This place has a pretty good selection of edibles and good prices on those products as well, but no sativa OZ’s at about a hundred dollars? That’s kinda disappointing.

Sherry Gallion

I love how they redid the store it looks so much better . They also have great deals every single day .

Joseph Mackley

Great customer service, with Great Shatterday Deals…..awesome To shelf brands! Always Tight!

Cristofer Wells

Cristofer Wells

👍 👎 😐
Expired Product Poor Customer Service

Bought a pre roll yesterday got home the test date is a year old 4/8/2021 and it was harvested on 10/26/2020. The woman who helped me proclaimed she had worked there for two years and rebuked my observation that the prices were a little higher than I paid the last time I had been in around 2 years before, overall I found her attitude to be that she felt superior to me and I did not enjoy the exchange.

Alli Calder

Alli Calder

👍 👎 😐
Poor customer service Unhelpful staff

I’ve been stopping here for years now and you can see the downhill slop the company is taking. The staff is no longer friendly or helpful and will respond with an attitude if you need help with anything that is not directly in front of them. Don’t even bother trying to ask to see the shatters or honeycombs, you’ll be met with a sigh and attitude filled “I guess i can go check”. If you want friendly service and helpful staff I suggest shopping elsewhere.

Derek Mendoza

Derek Mendoza

👍 👎 😐
Good variety Friendly staff Accommodating wait area Good recommendations

Good dispensary, really liked the variety, especially in prerolls! Upon arriving, and depending on the time of day, you may be required to wait in line outside to enter. I actually really appreciate the accommodation, they have a nice covered port for you to stand under while you wait! Once inside, great vibe, I was helped quickly by a really friendly bud tender. When it’s my first time in a disp., I like to ask for recommendation, and buddy was excellent at showing me some good options for what I was looking for. Thank you for the good experience!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

The Herbal Connection Hours

  • Monday 8 AM to 9 PM
  • Tuesday 8 AM to 9 PM
  • Wednesday 8 AM to 9 PM
  • Thursday 8 AM to 9 PM
  • Friday 8 AM to 9 PM
  • Saturday 8 AM to 9 PM
  • Sunday 8 AM to 9 PM