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Review of Smokey Shay's WS

Smokey Shay's WS: A Unique Smoke Shop Experience

Smokey Shay's WS is a women-owned smoke shop located in the heart of Winston-Salem, North Carolina. The shop offers a variety of products, including tobacco, cigars, and gifts. It is open seven days a week, with extended hours on Fridays and Saturdays.

The shop is known for its friendly and knowledgeable staff who are always ready to assist customers. They are LGBTQ+ friendly and provide a welcoming environment for everyone. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Customers can choose to shop in-store or have their items delivered. The shop accepts debit cards, credit cards, and NFC mobile payments. Quick visits are possible, making it easy for customers to stop by and grab what they need.

One of the unique features of Smokey Shay's WS is its large selection of American glass. Customers rave about the selection and quality of the glass pieces. However, some customers have expressed a desire for more affordable American production glass in the shop.

The shop has received mixed reviews from customers. While some have praised the staff and selection of products, others have had negative experiences. Some customers have reported issues with incorrect sizing and melted products, while others have complained about rude employees and accusations of shoplifting.

Despite the mixed reviews, Smokey Shay's WS remains a popular smoke shop in Winston-Salem. Its unique selection of products and friendly staff make it a must-visit for anyone looking for a smoke shop experience in the area.

From the business

"First of the Smokey Shay’s in the triad, the OG smoke shop! Specializing in all USA made hand pipes and gallery glass! Come check out one of the largest functional glass galleries in NC! The largest selection of krarom and CBD products for the best prices! Grab a loyalty card for extra savings! Open late nights in the heart of downtown to serve you while on the go!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Smokey Shay's WS Reviews - 372

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Edgar

Edgar

πŸ‘ πŸ‘Ž 😐
Defective Product Poor Customer Service High Prices

I bought a vape and just work that day, then I β€œcharged” but never work again, I came back to the store and they told me that the guaranty is with the brand and not with them so I should contact them. I try to contact them and no answer, btw the prices at that store are so high and bad customer service.

tarheelart NC Art and Collectibles

tarheelart NC Art and Collectibles

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced Lack of Inventory

Bought a vaping device and they "tested" it before I left the store. PAid almost double for it compared to online. Not so much a problem as I like to deal local. Sound great right? Well not it it burns up a 7 dollar coil so you can insure it works before I walk out since there are no returns. Went back to today to buy a new coil. Didn't even have a coil for a device I bought last week??? I shared the fact that they burnt a $7 coil last week and they said yeah that sucks. Any reputable business would stand behind their mistake. Any person that knows vaping knows that you don't dry fire a coil. Very disappointed with both dealings with this company.

MZBEAUTIFUL BRI

MZBEAUTIFUL BRI

πŸ‘ πŸ‘Ž 😐
Love Great Selection

LOVE THIS PLACE! They have everything you can even think of. My first time in this place I went CRAZY when i had a whole selection to chose from i will definitely come back!!!!!

Brittney Overby

Brittney Overby

πŸ‘ πŸ‘Ž 😐
Cool Shop Variety of Products Cash Only for Lottery Tickets

Cool shop with lots to choose from. There is a $5 minimum to buy with card. You can get hoodies, shirts, incense and holder, jewelry, pipes, Vapes, lighters, purchase lottery tickets (cash only), etc.

Gray Goliszek

Gray Goliszek

πŸ‘ πŸ‘Ž 😐
Quality Products Wide Selection Knowledgeable Employees Overpriced but Worth It

All the glass sold there is quality blowm and they have a wide selection of local artists. The employees are all very knowledgeable and helpful. While it may seem a bit overpriced everything there is well worth what your paying.

Jude Rodrigue

Huge Variety and selection of inventory, definitely worth stopping by!

Doug Dalton

Great people,great service and a huge selection of smoking items

Hunter Hicks

Hunter Hicks

πŸ‘ πŸ‘Ž 😐
friendly helpful happy awesome selection locally owned

Super friendly, helpful and Happy elves and ent's are here ready to help and brighten your day. Awesome selection and locally owned. What more can you ask for.

Jordan Sutherland

Jordan Sutherland

πŸ‘ πŸ‘Ž 😐
Terrible Customer Service Rude Staff Limited Product Selection

I walked in to this shop looking for a specific glass piece. I was quickly shut down and told we don't sell Chinese glass here. Which is a joke and everyone in Winston salem and greensboro knows it.

I have never wanted to laugh so hard in my life.

Terrible customer service.

Hella Chinese glass.

Yteria Gordon

Yteria Gordon

πŸ‘ πŸ‘Ž 😐
Great customer service Helpful staff Will return

I enjoyed everybody's customer service and expertise in what I needed help with and I will most definitely return. Thanks everyone that helped

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Smokey Shay's WS Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 2 AM
  • Saturday 10 AM to 2 AM
  • Sunday 10 AM to 10 PM

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