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Review of Mr. Nice Guy St. Charles

Mr. Nice Guy St. Charles: A Women-Owned Tobacco Shop with Excellent Customer Service

Mr. Nice Guy St. Charles is a tobacco shop located at 1550 Veterans Memorial Pkwy, St Charles, MO 63303. This business is identified as women-owned and has a friendly and knowledgeable staff that provides excellent customer service. The shop is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to visit at any time of the day.

The shop offers a wide range of products, including tobacco, vape products, CBD, Kratom, and other smoking accessories. Customers can choose from a variety of options and get recommendations from the staff if they need help deciding. The staff is knowledgeable about the products and can answer any questions customers may have.

Mr. Nice Guy St. Charles offers different service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also LGBTQ+ friendly and a transgender safe space, making it a welcoming environment for everyone.

The shop has received positive reviews from customers who have praised the staff's knowledge and excellent customer service. Customers have also appreciated the staff's willingness to help and provide recommendations. One customer mentioned that the staff was excited and suggested products they have used, which impressed them. Another customer mentioned that the staff was knowledgeable and gave great suggestions, and the manager helped them get a better vape when the first one didn't work.

Overall, Mr. Nice Guy St. Charles is a great tobacco shop with a friendly and knowledgeable staff that provides excellent customer service. The shop offers a wide range of products and different service options, making it convenient for customers to shop. The shop is also wheelchair accessible and an LGBTQ+ friendly and transgender safe space, making it a welcoming environment for everyone. If you're looking for a tobacco shop in St. Charles, MO, Mr. Nice Guy St. Charles is definitely worth checking out.

From the business

"Mr. Nice Guy is proud to operate in St. Louis! We’re your one-stop shop for vaporizers and vape pen replacement parts, pipes, hookahs, glass bubblers, rolling papers, electronic cigarettes, t-shirts, CBD products and various strains of kratom. We carry over 20 strains of kratom and the highest quality CBD products on the market. Did we mention the staff here at Mr. Nice Guy is just as awesome as the products we carry? If you can’t find what you’re looking for, we’ll be sure to help you find it!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mr. Nice Guy St. Charles Reviews - 499

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Evan Robison

I’ve been here many time, but Keith gave me, by far, the best service. He is extremely valuable.

Jessica Reiser

Justin was amazing helped my husband and I pick out a couple of nifty things, like this spiffy guy!❤️

Jonathan Nipper

Jonathan Nipper

👍 👎 😐
Great Experience Helpful Staff Good Day to Visit

Great experience. We had Erica help us and showed us everything we asked for. Very helpful and nice. Sunday's a good day to come in.

Tangie Hartfield

El has the best customer service. He answered all of my questions and explained everything to me. El was great.

Becca Ruth

Becca Ruth

👍 👎 😐
Outstanding Customer Support Knowledgeable Staff

I needed to get a replacement charger for a pen for my son and wasn't 100% sure I knew exactly what I needed but Keith went way out of his way, above and beyond to ensure I got exactly what I needed while also educating me on additional options including filing with the warranty to get a replacement just in case. Keith is kind, courteous and absolutely fantastic! I'll be returning very, very soon because of his knowledgeable and outstanding customer support!

Jon Tibbetts

Erica Kyle and Haley were so awesome and patient with us we got great deals on some new pieces and we love them ❤️

Carl Hengen

Carl Hengen

👍 👎 😐
Unwanted Product Expired Unpopular Strains Out of Stock Bad Business Management

Still trying to push old unwanted product (has to be expired at this point) refuses to stock in their own words “ popular strains” to try and sell the old unpopular strains.Not stocked for 9 weeks now… All at a new location very sad… make it make sense?!?! Tell me you’re inexperienced at running a business without saying it at its finest

Rick Robertson

Keith&Jenna are always very helpful and have all the right help and advise great employees to deal with,go Nice guys!!

Christopher Haenchen

Christopher Haenchen

👍 👎 😐
helpful staff quality products

El was the man helping me out, good place to go. Dru was cool, let me know about the product. Great shop 👍, The King Louis D8 carts are the go to, quality products 👊

Kris Files

Keith, El and Harry gave me Excellent Customer Service ! Highly recommend this establishment.

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Mr. Nice Guy St. Charles Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 8 AM to 10 PM
  • Sunday 8 AM to 10 PM