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Review of Mr. Nice Guy St. Charles

Mr. Nice Guy St. Charles: A Women-Owned Tobacco Shop with Excellent Customer Service

Mr. Nice Guy St. Charles is a tobacco shop located at 1550 Veterans Memorial Pkwy, St Charles, MO 63303. This business is identified as women-owned and has a friendly and knowledgeable staff that provides excellent customer service. The shop is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to visit at any time of the day.

The shop offers a wide range of products, including tobacco, vape products, CBD, Kratom, and other smoking accessories. Customers can choose from a variety of options and get recommendations from the staff if they need help deciding. The staff is knowledgeable about the products and can answer any questions customers may have.

Mr. Nice Guy St. Charles offers different service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also LGBTQ+ friendly and a transgender safe space, making it a welcoming environment for everyone.

The shop has received positive reviews from customers who have praised the staff's knowledge and excellent customer service. Customers have also appreciated the staff's willingness to help and provide recommendations. One customer mentioned that the staff was excited and suggested products they have used, which impressed them. Another customer mentioned that the staff was knowledgeable and gave great suggestions, and the manager helped them get a better vape when the first one didn't work.

Overall, Mr. Nice Guy St. Charles is a great tobacco shop with a friendly and knowledgeable staff that provides excellent customer service. The shop offers a wide range of products and different service options, making it convenient for customers to shop. The shop is also wheelchair accessible and an LGBTQ+ friendly and transgender safe space, making it a welcoming environment for everyone. If you're looking for a tobacco shop in St. Charles, MO, Mr. Nice Guy St. Charles is definitely worth checking out.

From the business

"Mr. Nice Guy is proud to operate in St. Louis! We’re your one-stop shop for vaporizers and vape pen replacement parts, pipes, hookahs, glass bubblers, rolling papers, electronic cigarettes, t-shirts, CBD products and various strains of kratom. We carry over 20 strains of kratom and the highest quality CBD products on the market. Did we mention the staff here at Mr. Nice Guy is just as awesome as the products we carry? If you can’t find what you’re looking for, we’ll be sure to help you find it!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mr. Nice Guy St. Charles Reviews - 499

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
All That Jazz

All That Jazz

👍 👎 😐
Great Customer Service No Pressure Sales

Aaron and El were great!!! Made me feel comfortable and didn’t pressure me into buying anything i didn’t want! Come shop here

Destinee Jones

Keith was very helpful and answered every question I had! Will be a returning customer.

Liz Armstrong

Liz Armstrong

👍 👎 😐
Amazing Customer Service Wide Variety of Products Friendly Staff

This place is amazing the customer service you will get is awesome they have everything you can think of and more trust me you will leave happy and Chelsea and hair is awesome

Christopher Meece

Keith and Harry were in the store. They gave me a good rundown of the products and made my time shopping enjoyable.

Hugh Jorgan

Hugh Jorgan

👍 👎 😐
Great Customer Service Friendly Staff

Love this place. Skylar was very informative. He answered all of my questions and took the time to explain everything in a clear & concise manner. Skylar has great customer service skills and the entire staff was friendly. Look forward to future visits & continued business with Mr. Nice Guy.

Mindy Moreno

Mindy Moreno

👍 👎 😐
helpful staff good product recommendations

I was a little bit overwhelmed walking in but Ericka made me feel so comfortable. She was very helpful with the CBD oil and the sleep aids. I will definitely we coming back. I appreciate her patience with me!! Thanks again!!

Melissa Hoffman

Keith and Kyle were Amazing help.

devonte cliett

devonte cliett

👍 👎 😐
Helpful Staff Great Service

Just and Kate were extremely helpful with getting me setup with my first rig. They explained the whole process and gave me the insight needed. Definitely coming back again.

Kim Porcelli

Jenna was super helpful and I found the store to be well organized with a good selection.

Nancy Harding

Nancy Harding

👍 👎 😐
Poor Customer Service Misleading Packaging

Edit: not sure about the business ethics here. I've been a few times, the staff were very pleasant and very knowledgeable about the products.
The last time I went I bought what I believed to be and was packaged as the last one one item I usually go for. Made purchases, didn't get my normal text notification. Just realized they're a whole different, weaker ratio. Called, they won't refund even though unopened and receipt.

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Mr. Nice Guy St. Charles Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 8 AM to 10 PM
  • Sunday 8 AM to 10 PM