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Review of Mr. Nice Guy St. Charles

Mr. Nice Guy St. Charles: A Women-Owned Tobacco Shop with Excellent Customer Service

Mr. Nice Guy St. Charles is a tobacco shop located at 1550 Veterans Memorial Pkwy, St Charles, MO 63303. This business is identified as women-owned and has a friendly and knowledgeable staff that provides excellent customer service. The shop is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to visit at any time of the day.

The shop offers a wide range of products, including tobacco, vape products, CBD, Kratom, and other smoking accessories. Customers can choose from a variety of options and get recommendations from the staff if they need help deciding. The staff is knowledgeable about the products and can answer any questions customers may have.

Mr. Nice Guy St. Charles offers different service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also LGBTQ+ friendly and a transgender safe space, making it a welcoming environment for everyone.

The shop has received positive reviews from customers who have praised the staff's knowledge and excellent customer service. Customers have also appreciated the staff's willingness to help and provide recommendations. One customer mentioned that the staff was excited and suggested products they have used, which impressed them. Another customer mentioned that the staff was knowledgeable and gave great suggestions, and the manager helped them get a better vape when the first one didn't work.

Overall, Mr. Nice Guy St. Charles is a great tobacco shop with a friendly and knowledgeable staff that provides excellent customer service. The shop offers a wide range of products and different service options, making it convenient for customers to shop. The shop is also wheelchair accessible and an LGBTQ+ friendly and transgender safe space, making it a welcoming environment for everyone. If you're looking for a tobacco shop in St. Charles, MO, Mr. Nice Guy St. Charles is definitely worth checking out.

From the business

"Mr. Nice Guy is proud to operate in St. Louis! We’re your one-stop shop for vaporizers and vape pen replacement parts, pipes, hookahs, glass bubblers, rolling papers, electronic cigarettes, t-shirts, CBD products and various strains of kratom. We carry over 20 strains of kratom and the highest quality CBD products on the market. Did we mention the staff here at Mr. Nice Guy is just as awesome as the products we carry? If you can’t find what you’re looking for, we’ll be sure to help you find it!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Mr. Nice Guy St. Charles Reviews - 499

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Denise Bailey

Denise Bailey

👍 👎 😐
Helpful Staff Knowledgeable Good Product Selection Great Customer Service

Gene assisted me with everything I needed. He was very knowledgeable on all products & explained everything to me. He helped me with Hookah products and provided a lot of helpful info for the CBD products. I will definitely come back to this location and shop especially if everyone is as nice & knowledgeable about the products like Gene. Thanks soooo much. Keep up the great work! :)

Andrea Rhoton

Andrea Rhoton

👍 👎 😐
Helpful Staff Reasonable Prices Consistent Service

This place is a great Shoppe to get what you need. Staff knows each product. Helpful. Not bad on the prices either. I travel a lot. So I have stopped at multiple of their locations in. Other states. And the service and knowledge is the same at each location. I have been to so many of these locations and spent quite a bit of money with these folks and will continue to do so... PS can I get some extra points for being a multiple State shopper?

Lacey Garland

These guys are awesome. Dora was a pleasant breath of fresh air. Check them out for sure!

Brianna Roberson

Brianna Roberson

👍 👎 😐
Great Customer Service Best Store

KEn and El both made sure we got exactly what we need and for that they deserve a raise for great customer service ! Best Store Hands down !!

Michael Eagan

Michael Eagan

👍 👎 😐
Helpful Staff Great Service Knowledgeable

I was in the store just browsing and looking for info on CBD products after a couple attempts at other establishments. I spoke with Lawrence and he was able to explain the ins and outs of both the smokable cbd flower as well as the tinctures/oils enough for me to be more comfortable making a decision in the future. And even after the education he provided, he went above and beyond expectations with helping me locate my other items I was looking for. One of the best service experiences at Mr. Nice Guy I've had (havent had a bad one yet, for that matter).

Edit: just went back and got an amazing recommendation from Shy and Sean to try the grab box for $50 and it was great! Way more than expected. Appreciate the feedback from Brandon about a unique item that needed more explaining. Another great experience, thank you guys.

Sequoya

The store atmosphere was warm and welcoming and jenna and Harry were very helpful and informative.

Casey Lee

Casey Lee

👍 👎 😐
Knowledgeable Staff Great Customer Service

First time going in looking at CBD products. I was helped by Kenn. He was very knowledgeable and straight to the point. He also helped me set up my purchase. I did not feel rushed out the store nor did I feel pressured to make a purchase. Great place great worker.

Tony McMiller

Tony McMiller

👍 👎 😐
Excellent Customer Service Knowledgeable Staff

Every time I go to mr nice guy I have a good experience. But I’m leaving a review because I was helped by this guy named Kenn. He was AMAZING!

Soon as I came in he greeted me with eye contact and with the upmost respect. I told him what I needed and he was able to direct me RIGHT to it. Didn’t play games or try to con me into spending more than I wanted.

He explained all the benefits of getting the product I wanted vs the other comparable brands around it to ensure I was getting the bang for my buck.

I’d definitely give him top 5 of my memorable experiences at a store.

Give the guy a promotion! !!!

Vernon Crawford

Vernon Crawford

👍 👎 😐
Poor Parking Lot

The staff are very knowledgeable and they explain the products thoroughly. I would give 5 stars for the staff, but 0 stars for the parking lot. It is absolutely horrible! There are craters as soon as you try to turn in it! I have been a loyal customer since this store opened, but I will find another store to go to until I can drive onto the lot without worrying about ruining my suspension!

Breanna Scoular

Breanna Scoular

👍 👎 😐
Knowledgeable Staff Patient Service Highly Recommended

Rachel was nothing but kind to me and my husband last night. She was super knowledgeable and kind. She was very patient and made sure we made a good decision when making a purchase. Not to mention the Moroccan nights lotion is the bomb! I highly recommend this store for all of your needs.

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Mr. Nice Guy St. Charles Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 8 AM to 10 PM
  • Sunday 8 AM to 10 PM