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Review of Smoke City for Less

Smoke City for Less is a vaporizer store, aromatherapy supply store, discount store, and variety store located in Kennewick, Washington. The store offers a wide range of products, including vaporizers, e-cigarettes, e-liquids, glassware, and smoking accessories. The store is open every day of the week from 8:00 AM to 10:00 PM, making it a convenient option for customers with busy schedules.

The store has a variety of service options available, including in-store shopping and NFC mobile payments. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot. For customers who are in a hurry, the store offers quick visits, making it easy to grab what you need and go.

Smoke City for Less has received mixed reviews from customers. While some customers have praised the store's customer service and prices, others have had negative experiences with defective products and incorrect orders. However, many customers have noted that the staff is friendly and helpful, and the store is clean and well-organized.

One customer noted that the store always has free promotional products, such as lanyards and torches, which can be redeemed for discounts on future purchases. Another customer praised the store's prices, noting that they are the cheapest in the neighborhood. However, some customers have had negative experiences with defective products, and have been frustrated with the store's return policy.

Overall, Smoke City for Less is a convenient option for customers in the Kennewick area who are looking for vaporizers, e-cigarettes, and smoking accessories. While the store has received mixed reviews from customers, many customers have praised the store's customer service and prices. If you are in the area and looking for a vaporizer store, Smoke City for Less is worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Smoke City for Less Reviews - 333

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Scorpion Queen Tarot

Scorpion Queen Tarot

👍 👎 😐
Friendly Staff Great Atmosphere Highly Recommended

I always am greeted with a friendly employee here who is helpful, appreciative & courteous. I leave with a smile & feeling great every time I come here. I love the incense & the whole vibe. Keep up the great work! Highly recommended.

Pamela Martin

I really like everyone that works there and their business hours are great.

A Marie

A Marie

👍 👎 😐
Cheap Prices Friendly Employees Great Customer Service

My go to place! Cheapest cigs in town & they let me use my mobile coupons too! The employees are always friendly & strike up a quick conversation with me, which I like! The customer service is always great! I’ve never had an issue. I definitely wouldn’t go anywhere else! 😄 thanks for being awesome, Smoke City for Less!

Ericca Young

Ericca Young

👍 👎 😐
Helpful Staff Knowledgeable Discounts

I absolutely love this place! They are always so helpful and they really know their stuff! I love that when I bring in my smoke city gear I get 10% off.

jenni z

jenni z

👍 👎 😐
Poor Customer Service Leaking Products Rude Staff

I recently move from pasco to kennewick and the smoke for less the is closer to me is this one. I have buy stuff there like 3 times already because I don't want to drive to pasco. The first time the I went there actually the girl the helped me was really nice. But that day I purchased 2 or 3 boxes of A2 caliburn pods. Well all if them where leaking and took the loss. But next time I went I asked about it and the I guess the person who is the manager or owner I don't know who he was acted super dumb and very rude. I let it go and went again a couple of days and guess who was thwre..there... same guy I asked him about something the I was looking and again he had a stick up his @$$ and well long story short I have decided the I'm not going there again. Pasco have much more good customer service. So I will make the 15/20 minutes drive to pasco just so I won't deal with the stick man 😅.

Taylor Sanders

Taylor Sanders

👍 👎 😐
Expensive Bad Quality Poor Customer Service

I never thought the prices were great, I can get it all cheaper somewhere else. Location was what had me going back every week. They used to have a great selection of disposable ecigs, and now all they have is what's been on the shelf for far too long. I bought a $26 ecig, that died when I got home. They were closed by then. I returned the next morning when they opened, spoke to the cashier who sold it to me, and was confronted with their policy. I understand the policy, but you guys are fully aware that this product you sold me is most likely expired. I spend hundreds of dollars at this store a month. The location is convenient, nothing else besides the customer service of only one of your employees has kept me going there. After this incident, I won't be back. Moral of the story, I respect your policy, I do not respect the quality of the product left on your shelf. I know, and you know, those products have been there for too long and will most likely result in more disgruntled customers, who are left feeling ripped off. I said Good Day!

Randy Vanderveer

Randy Vanderveer

👍 👎 😐
Limited Stock

They only had the Nord 2 pods in a 3 pack, & I really only needed 1. They had the original Nord coils tho when other places stopped carrying them......

Lisa Sanchez

Lisa Sanchez

👍 👎 😐
Excellent Customer Service

There is a young man named Mickey who is so helpful. His customer service surpasses all expectations. Not just him but the all the employees there go out of their way to find you exactly what you're looking for even when you don't know what it is LOL

Jade Serene

Jade Serene

👍 👎 😐
Vaping Supplies Reasonable Prices Good Service

Lots of things available here. Disposable vapes and juices. You can get a whole mod vape set or find replacement parts. They obviously got cigarettes, and glass. And all types of other things like incense, they added a jewlery case and knife case, Kratom, CBD things, I mean it's a lot of stuff and at a really reasonable price so ya can't beat it. Plus they give out lanyards and if you keep it on you it gives you a discount every time you shop! The service is amazing. They are always extremely helpful and thorough. Just a good energy/atmosphere all around.

Wendi McIver

Wendi McIver

👍 👎 😐
Great Customer Service

I love that when I walk in or call they know my name. The customer service is always warm and inviting. Thank you for all you do.

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