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Review of Electric Clouds
Electric Clouds: A Vaporizer Store with Great Customer Service
Electric Clouds is a tobacco shop and vaporizer store located in Albuquerque, New Mexico. The store offers a wide range of products, including mods, pens, and juice. They have a great selection of Vaperesso products, which are hard to find in other stores in the area. The store is open from Monday to Saturday, from 10:00 AM to 7:00 PM. They offer curbside pickup, in-store pickup, and in-store shopping options. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. They are also LGBTQ+ friendly.
Electric Clouds has received mixed reviews from customers. Some customers have praised the store's customer service, while others have criticized the store's prices and juice quality. However, most customers agree that the staff is knowledgeable and friendly. They are always willing to help customers find what they need and answer any questions they may have. They are also willing to teach customers how to build their own coils.
One of the store's best features is its return/exchange policy for juice. If a customer doesn't like a juice they purchased, they can exchange it for a different one at no extra cost. This policy allows customers to try new flavors without worrying about wasting their money. The store also offers a juice guarantee, which means that if a customer doesn't like a juice they purchased, they can return it for a full refund.
While some customers have criticized the store's prices, others have praised them for being affordable. The store accepts debit cards, credit cards, and NFC mobile payments. They also offer a points system, which allows customers to accumulate points and receive a free gift.
Overall, Electric Clouds is a great vaporizer store with knowledgeable and friendly staff. They offer a wide range of products and have a great return/exchange policy for juice. While some customers have criticized the store's prices and juice quality, most customers agree that the store's customer service is excellent. If you're looking for a vaporizer store in Albuquerque, Electric Clouds is definitely worth checking out.
From the business
"Electric Clouds is Albuquerque's premiere vape destination. We strive to bring you the highest quality vape and CBD products and devices on the market. With a huge selection of box mods, mod kits, pen devices, cartridge batteries, salt nic devices and more, we are sure to have everything for your vaping needs! Need CBD? We have CBD tinctures, CBD gummies, CBD dog treats, and much more! We also carry premium e-juice such as Smoozie and Milkman but pride ourselves on our in-house mixed e-liquid. Buy a bottle of our hand made e-juice with no fear, as we have a flavor guarantee. Dislike the flavor? No worries just bring it back, we will exchange it for any other flavor on our menu. Need a new coil? We have it all, and can't wait to help you!!!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Electric Clouds Reviews - 236
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Annika “Gypsy”
Very friendly and knowledgeable. Call ahead and pick it up in the store. NO FUSS NO MUSS.
Becky Spurlock
Even during this crazy Covid time, you cannot ask for better customer service with these guys! Besides having knowledgeable staff, they go the extra mile to make sure you are happy with your purchase.
The Dragon
Today was my first time in and as a truck driver, I'll definitely be stopping in any time I roll through town. I honestly think I've found my favorite juice makers and I can say it's incredible whether it's dripped or in a tank. Thank you guys and gals so much for the recommendations on flavors, the Purple Rain and AK are soooooo tasty. I can't wait to try more of your tasty blends.
To anyone rolling through Albuquerque, do yourself justice and stop in. I also linked your shop in a couple Facebook pages i'm on, related to vape and trucking.
Thank you again!!
Sepehr Hekmati
Damien's the man. And if you want quality tasting liquid, this is the ONLY place in the city for it! They use high quality flavors, glycerine and propylene. Don't take my word for it. Give it a try yourself.
Ed Kowalczyk
Very friendly and courteous staff. Knowledgeable too. Great selection of high quality ejuice and pod vape supplies.
Jennifer Nish
Cannot say enough about this shop. The most professional vape shop in town. As for the CBD products they have I have to rave as well. My dog has been having seizures. The vet prescribed phenobarbital. Basically going to kill her liver and dope her out. We tried CBD. And are 100% seizure free with no side effects. Starting wondering if it could help my cat with the constant throwing up. And guess what. It did. Please support thus local business. Their products are the best in the city and they actually care.
Travis Bryan
Great place, lots of choices from CBD to house juices and mods. Staff is always quick and courteous. And the prices are reasonable. Highly recommend!
Jonathan Harmon
Love the place great service, great knowledge, and the best place to get your vaping juice hook up, also their rewards program is awesome. Will definitely keep on coming back.
Alex Saiz Garden
I came in trying to replace my tank glass.( I dropped and had a small crack) When I asked if they have any small tools to try to take by tank apart. Like small screwdriver to twist of the coil off the tank. The man behind the counter said he did have tools and went in the back. When he returns he hands me and my boyfriend very big vicgrips. My boyfriend try’s to be careful but says he can’t with out risking breaking it. the worker behind the counter says “ here let me try” he then tightens the vicgrips and bends it into and oval shap and then after all this. We still can’t get it apart then he goes and wraps my tank in a napkin, and smash’s the glass into my brand new coil and said that there is lots of glass in the coil and I will have to buy a new one! I ask for the new tank glass and coil. in all I leave with no glass and a new coil that does not screw back on to my tank. And were blamed for breaking my tank! I have bine going to this vape shop for a long time Ive loved this shop, I am a loyal customer and I am very disappointed what I experienced here.
Dede Walden
Best vape oil in town. I live in the Far East heights and hate driving to your only location on the west side.