- Viewed -
Review of Electric Clouds
Electric Clouds: A Vaporizer Store with Great Customer Service
Electric Clouds is a tobacco shop and vaporizer store located in Albuquerque, New Mexico. The store offers a wide range of products, including mods, pens, and juice. They have a great selection of Vaperesso products, which are hard to find in other stores in the area. The store is open from Monday to Saturday, from 10:00 AM to 7:00 PM. They offer curbside pickup, in-store pickup, and in-store shopping options. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. They are also LGBTQ+ friendly.
Electric Clouds has received mixed reviews from customers. Some customers have praised the store's customer service, while others have criticized the store's prices and juice quality. However, most customers agree that the staff is knowledgeable and friendly. They are always willing to help customers find what they need and answer any questions they may have. They are also willing to teach customers how to build their own coils.
One of the store's best features is its return/exchange policy for juice. If a customer doesn't like a juice they purchased, they can exchange it for a different one at no extra cost. This policy allows customers to try new flavors without worrying about wasting their money. The store also offers a juice guarantee, which means that if a customer doesn't like a juice they purchased, they can return it for a full refund.
While some customers have criticized the store's prices, others have praised them for being affordable. The store accepts debit cards, credit cards, and NFC mobile payments. They also offer a points system, which allows customers to accumulate points and receive a free gift.
Overall, Electric Clouds is a great vaporizer store with knowledgeable and friendly staff. They offer a wide range of products and have a great return/exchange policy for juice. While some customers have criticized the store's prices and juice quality, most customers agree that the store's customer service is excellent. If you're looking for a vaporizer store in Albuquerque, Electric Clouds is definitely worth checking out.
From the business
"Electric Clouds is Albuquerque's premiere vape destination. We strive to bring you the highest quality vape and CBD products and devices on the market. With a huge selection of box mods, mod kits, pen devices, cartridge batteries, salt nic devices and more, we are sure to have everything for your vaping needs! Need CBD? We have CBD tinctures, CBD gummies, CBD dog treats, and much more! We also carry premium e-juice such as Smoozie and Milkman but pride ourselves on our in-house mixed e-liquid. Buy a bottle of our hand made e-juice with no fear, as we have a flavor guarantee. Dislike the flavor? No worries just bring it back, we will exchange it for any other flavor on our menu. Need a new coil? We have it all, and can't wait to help you!!!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
John V
The friendliest and most helpful vape shop in ABQ. The staff takes time to help and answer any questions. I purchased a new device that, unfortunately, had a manufacturer defect and they swapped it out for me, no problem. I will definitely keep coming back. Thanks!
Follow up: I went back in for nic salts and to look into some CBD vape juice. Again, the staff was very helpful and friendly; they answered all my questions. The shop has a nice atmosphere to relax in while waiting for ejuice to be made to order.
Sara Norman
All the employees are great. Love this place!!! Stand by their products e juices they sell are top notch. I only go other places when out of town.
Kevin Vasquez
My wife and I were looking for the new Voopoo X-217 and had called at least 6 or 7 other stores and either no one knew what it was or didn't have it. We then called EC and Daylon answered. He knew his stuff. Even gave us the price and colors he had available. We went in and he took care of my wife and I answering all of our questions. By far the best experience i have had in a vape shop.
brittany steffens
Employees are extremely knowledgeable about all the products they sell. I needed a new vape and they pointed me to the perfect one. Fast service. Kind and passionate employees.
Nate Gray
Went in on Friday night and bought a mod. I had some minor issues with it mostly personal. I took it back the next morning and they totally took care of me. These guys are here to make sure we have the best vaping experience.
Robert G
The staff here are knowledgeable and prices are good. They mix there own juices. I get emails about sells and promotions so it's definitely my go to place in town.
brandon bibiano
Best vape shop in town been coming here for yrs won't go no where else unless I'm out of town even then I'm trying get what I'm need prior. Staff is great and friendly help with all questions there very personal they will remember your name and treat you right and appreciate your business.
nina rocha
Love this place! The people are so nice and knowledgeable!! The have all different e-cigs with good prices!! They have a huge variety of vape flavors and you can add CBD to ur e-liquid!! They have a great ordering system with the menus on a tablet which is easy to navigate and find the perfect flavor and nicotine level!
Paul Lovato
In my opinion the best Vape shop in Albuquerque. Reliable, knowledgeable staff. Excellent customer service. Will definitely go back again.
Derek Wheeler
EC has the best variety of flavors of any other place that I've been to. The tastes are phenomenal and I couldn't see going anywhere else.