- Viewed -
Review of Electric Clouds
Electric Clouds: A Vaporizer Store with Great Customer Service
Electric Clouds is a tobacco shop and vaporizer store located in Albuquerque, New Mexico. The store offers a wide range of products, including mods, pens, and juice. They have a great selection of Vaperesso products, which are hard to find in other stores in the area. The store is open from Monday to Saturday, from 10:00 AM to 7:00 PM. They offer curbside pickup, in-store pickup, and in-store shopping options. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. They are also LGBTQ+ friendly.
Electric Clouds has received mixed reviews from customers. Some customers have praised the store's customer service, while others have criticized the store's prices and juice quality. However, most customers agree that the staff is knowledgeable and friendly. They are always willing to help customers find what they need and answer any questions they may have. They are also willing to teach customers how to build their own coils.
One of the store's best features is its return/exchange policy for juice. If a customer doesn't like a juice they purchased, they can exchange it for a different one at no extra cost. This policy allows customers to try new flavors without worrying about wasting their money. The store also offers a juice guarantee, which means that if a customer doesn't like a juice they purchased, they can return it for a full refund.
While some customers have criticized the store's prices, others have praised them for being affordable. The store accepts debit cards, credit cards, and NFC mobile payments. They also offer a points system, which allows customers to accumulate points and receive a free gift.
Overall, Electric Clouds is a great vaporizer store with knowledgeable and friendly staff. They offer a wide range of products and have a great return/exchange policy for juice. While some customers have criticized the store's prices and juice quality, most customers agree that the store's customer service is excellent. If you're looking for a vaporizer store in Albuquerque, Electric Clouds is definitely worth checking out.
From the business
"Electric Clouds is Albuquerque's premiere vape destination. We strive to bring you the highest quality vape and CBD products and devices on the market. With a huge selection of box mods, mod kits, pen devices, cartridge batteries, salt nic devices and more, we are sure to have everything for your vaping needs! Need CBD? We have CBD tinctures, CBD gummies, CBD dog treats, and much more! We also carry premium e-juice such as Smoozie and Milkman but pride ourselves on our in-house mixed e-liquid. Buy a bottle of our hand made e-juice with no fear, as we have a flavor guarantee. Dislike the flavor? No worries just bring it back, we will exchange it for any other flavor on our menu. Need a new coil? We have it all, and can't wait to help you!!!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Tiana Jones
This place is over priced and the juice is gross. Liked coming here at first because the staff was very friendly until the money hungry cashier asked me what vape I had and said βIβll have to look into getting that one to sell hereβ told him I paid XYZ for it but that it was cheaper online, he then proceeds to tell me that they would charge double for my vape in store because βwe need to make a profitβ. That was the turning point for me. Iβll keep my vape shopping online from now on.
Alicia Gallegos-alamillo
I never have issues here. Amazing customer service and products.
Sean Blanchard
Always friendly. Almost always have everything I need. Affordable
Danielle Osborne
Always great service. Very knowledgeable and educational. Don't make you feel dumb for asking questions.
Bill Woods
Service was excellent, prices are good.
Pleasant surrounding atmosphere. I would recommend this for anyone
Nick T
Overall very positive experience here! Antonio is very kind and knowledgeable. Electric Clouds has a great selection of mods, pens and juice, the store is very clean also.
Personally not a huge fan of the juice but that's totally subjective so it's not against them whatsoever. Great policies for the juices if you don't like them also, so don't worry about it too much.
Also, if you're looking for Vaperesso products this is probably the only place in ABQ that stocks them. ππ
SinDoo'z Platero
Prompt service, friendly atmosphere & can accumulate points to receive a free gift! β€οΈ it!
David Pryor
great vape shop! Very friendly people working here. They will treat you good.
sada asd
Probably one of the most generous return/exchange policies Iβve ever seen in any type of store. If you donβt know if you buy a house juice and donβt make it go change it for you at no extra cost. Staff was always super helpful. They seem to have enough RDAs under their belts that they knew what they were talking about. Even offered for me to come in and to teach me to build my own coils. Other house juices taste really good, I found that most places have a weird off taste but they have their flavors down pat. Cannot recommend enough.
Cristina Proctor
Awesome atmosphere and Jeremiah is very knowledgeable. He helped get us set up with much better equipment.