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Review of Cloud 9

Cloud 9: A One-Stop Shop for All Your Smoking Needs

Cloud 9 is a local tobacco shop, novelty store, souvenir store, and vaporizer store located at 2303 Padre Blvd, South Padre Island, Texas. The store is open every day from 10:00 AM to 10:00 PM, making it convenient for customers to visit at any time of the day. Cloud 9 offers a wide range of products, including tobacco, e-cigarettes, vaporizers, CBD products, and smoking accessories.

Product Selection and Pricing

Cloud 9 has a large selection of smoking products, including high-quality tobacco, e-cigarettes, and vaporizers. They also offer a variety of CBD products, including oils, gummies, and topicals. Customers can find a wide range of smoking accessories, such as rolling papers, pipes, and bongs. The store has a good selection of products, but some customers have complained about the high prices. Cloud 9 is located on an island, so the prices may be higher than average, but some customers feel that the prices are too high compared to other local stores.

Customer Service

The customer service at Cloud 9 has received mixed reviews. Some customers have praised the staff for being friendly and helpful, while others have complained about rude and unhelpful employees. Some customers have also complained about feeling uncomfortable while shopping at the store, as some employees have followed them around the store. However, other customers have reported positive experiences with the staff, finding them to be knowledgeable and helpful.

Accessibility and Service Options

Cloud 9 is wheelchair accessible, with a wheelchair-accessible entrance and parking lot. The store offers in-store shopping, but delivery is not available. The store is designed for quick visits, making it easy for customers to pop in and out quickly.

Final Thoughts

Cloud 9 is a one-stop-shop for all your smoking needs, offering a wide range of products and accessories. The store is open every day and is conveniently located on South Padre Island. While some customers have complained about high prices and rude employees, others have had positive experiences with the staff and found them to be knowledgeable and helpful. If you're looking for a smoking product or accessory, Cloud 9 is worth checking out.

From the business

"We have the things to help you feel fine so come on down to Cloud 9. We carry a wide selection of CBD, Delta8, Delta10, HHC, THC-O and Kratom."

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

Cloud 9 Reviews - 234

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nova Jones

Nova Jones

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Poor Customer Service Inappropriate Behavior

Went into the shop to buy a setup and was rushed out the door because I was browsing for too long. The owner has severe mental health issues. They told me to get ran over by a car while riding my skateboard because I did not buy anything.

Vanessa Borgia

Vanessa Borgia

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Expensive

They have some policies that they won't allow people under 21, or something like that in the store. What I got to see before they kicked us out, it was kind of expensive. That's why I didn't consider it a big loss of an interest point.

Nick Campbell

Nick Campbell

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Helpful Staff Friendly Staff High Prices Great Experience

Very helpful and friendly staff. Prices were a bit high, but overall a great experience.

Justin Basse

Justin Basse

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Inaccurate hours Poor service

The hours on here are not correct. I stayed here from 10 til 1045 and no one showed up. The lady at the beach store told me the dude never gets there til around 1130 if you're lucky.

Mikayla Garrels

Mikayla Garrels

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Mask Policy

Wear a mask or leave is what I was told. Iā€™m sorry, but Iā€™m pretty sure that your Texas Governor said that it is illegal for a business to deny me service for not wearing a mask.

Go some where else people.

Tonia McKinney

Tonia McKinney

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Rude Staff Overpriced Limited Stock

Can you say rude!!! Not only that they charge double what the original price is for your favorite juices and discount there sloppy seconds which they already have so few of

Kyle Patterson

Kyle Patterson

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Fake Juuls Poor Customer Service

Been here numerous times on vaca. Walked in to buy a juul last weekend. Which they all turned out to be FAKE JUULS. I went to take it back reciept in hand. They refused an exchange for anything or a refund. Pretty crappy.

Tammi Tikalsky

Tammi Tikalsky

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Excellent seafood Amazing bisque Go-to place

Excellent fresh seafood, bisque was amazing as well. Our go to place next time in SPI.

Alex Mc Mahen

Alex Mc Mahen

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Rude Staff Expensive Prices Sales Focused

Worst place I have ever been. The people are EXTREMELY rude, and the prices are so expensive! Better off getting everything you need before hand. Never go. All they focus on is sales, NOT the smoker.

Johnny Vannier

Johnny Vannier

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Poor Customer Service Bad Experience

They never put the lighter I bought in the bag. Now I'm running all over an island to find one. Overall south padre is over rated.

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