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Review of Cloud 9
Cloud 9: A One-Stop Shop for All Your Smoking Needs
Cloud 9 is a local tobacco shop, novelty store, souvenir store, and vaporizer store located at 2303 Padre Blvd, South Padre Island, Texas. The store is open every day from 10:00 AM to 10:00 PM, making it convenient for customers to visit at any time of the day. Cloud 9 offers a wide range of products, including tobacco, e-cigarettes, vaporizers, CBD products, and smoking accessories.
Product Selection and Pricing
Cloud 9 has a large selection of smoking products, including high-quality tobacco, e-cigarettes, and vaporizers. They also offer a variety of CBD products, including oils, gummies, and topicals. Customers can find a wide range of smoking accessories, such as rolling papers, pipes, and bongs. The store has a good selection of products, but some customers have complained about the high prices. Cloud 9 is located on an island, so the prices may be higher than average, but some customers feel that the prices are too high compared to other local stores.
Customer Service
The customer service at Cloud 9 has received mixed reviews. Some customers have praised the staff for being friendly and helpful, while others have complained about rude and unhelpful employees. Some customers have also complained about feeling uncomfortable while shopping at the store, as some employees have followed them around the store. However, other customers have reported positive experiences with the staff, finding them to be knowledgeable and helpful.
Accessibility and Service Options
Cloud 9 is wheelchair accessible, with a wheelchair-accessible entrance and parking lot. The store offers in-store shopping, but delivery is not available. The store is designed for quick visits, making it easy for customers to pop in and out quickly.
Final Thoughts
Cloud 9 is a one-stop-shop for all your smoking needs, offering a wide range of products and accessories. The store is open every day and is conveniently located on South Padre Island. While some customers have complained about high prices and rude employees, others have had positive experiences with the staff and found them to be knowledgeable and helpful. If you're looking for a smoking product or accessory, Cloud 9 is worth checking out.
From the business
"We have the things to help you feel fine so come on down to Cloud 9. We carry a wide selection of CBD, Delta8, Delta10, HHC, THC-O and Kratom."
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- In-store shopping
Cloud 9 Reviews - 234
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Joseph Hinojosa
Purchased an Esco Bar from here and it was one that was already dying. Asked if I could get it exchanged and the girl there asked, very rudely, "Does it hit?" And I said "Yeah but it's very weak and is about to go out." And then, with a dead eyed, indifferent and patronizing attitude said "Well then we can't do anything about it." I get it. Sometimes people try to take advantage of places. But I bought it not 2 min before and went back in. With the amount of monopoly they have on the island they could have exchanged it. She could not care less. Not to mention the fact that the mark up was absurd. Don't go here. Get your stuff before you come to the island.
Kristi Erwin
the two guys working tonight were awesome. very helpful. would recommend and I will be back next time I'm in town
Dion Kuska
Good selection but the prices seemed ki d of high.
Roger Guerra
So glad there is another shop in town because the employees here are so rude and dry it’s literally draining to have to deal with such incompetence. Took three times of me walking in there and receiving the worse service till I finally got into it with them and let them know how I felt. Will never return to this place ever again.
Bryce Davis
Super unhelpful and knew nothing about the products they had. Couldn’t explain anything or offer any solutions I was just looking for some type of vape to smoke while I was on vacation but the girl just stood there and wasn’t helpful and didn’t recommend anything at all.
William Barker
Store has always been over priced but, only place to go on the island. However, they are 1 of few places that require a mask. I was simply going to get cones, I’m not sick, and i have my freedom to know that I have the choice to wear a mask or not. I respect business’s choice to enforce a mask wearing policy, but will not shop at a local business who knowingly restricts my right to choose. So, I will no longer be shopping with this store. Hopefully another store with lower prices, better products, and freedom to choose, comes to the insland.
Ammar Siddiqui
Horrible experience will not recommend, both the girls there had attitudes for no reason, especially the fat one. She charged for coals and I didn’t want them because they were the quick start ones and she’s like “I charged it and I can’t remove it”, I didn’t wanna pay for it cause I don’t want it, so I first addressed her attitude and then the coal incident and she kicked me out. DO NOT GO THERE!!! HIGH PRICES AND BAD CUSTOMER SERVICE!! If possible I’d give 0 stars.
David Lewis
We were on the island on vacation when my sister-in-law wanted to go in the store and shop. I decided to check out the glass bongs, the man behind the counter was extremely rude. Would not answer any questions and did not want to show me any of the merchandise that he had for sale even though it was in the $200 range we left without purchasing anything. We went literally right across the street and was waited on by some of the nicest people in town and ended up picking up all of our smoking needs!!!!!
Rachel King
2020: Pretty cool shop! Super friendly staff and they have lots of interesting everything perfectly suited for a smoke shop. I did go in to buy flint and was taken aback by the $9.99 price tag but ended up finding a great gift with the help of the staff. Really cool shop.
2017: Well, it's Friday, we pulled in at 5:23 p.m. and they are closed. So I wouldn't necessarily go by the times listed here. Can't give an opinion because we were unable to go in.
mya marisol
had no problem answering our questions and all and ive had no problem buying cones and rolling papers at 19 but here they said no. idiots.
they also never leave you alone and bother you with questions, i was in there all but 5 minutes and got asked 3 times if i needed help. i didnt even get the chance to really look at any items. no cloud 9 has ever id’d me nor bothered me that much. disgusting. must be an island thing.