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Review of Cloud 9

Cloud 9: A One-Stop Shop for All Your Smoking Needs

Cloud 9 is a local tobacco shop, novelty store, souvenir store, and vaporizer store located at 2303 Padre Blvd, South Padre Island, Texas. The store is open every day from 10:00 AM to 10:00 PM, making it convenient for customers to visit at any time of the day. Cloud 9 offers a wide range of products, including tobacco, e-cigarettes, vaporizers, CBD products, and smoking accessories.

Product Selection and Pricing

Cloud 9 has a large selection of smoking products, including high-quality tobacco, e-cigarettes, and vaporizers. They also offer a variety of CBD products, including oils, gummies, and topicals. Customers can find a wide range of smoking accessories, such as rolling papers, pipes, and bongs. The store has a good selection of products, but some customers have complained about the high prices. Cloud 9 is located on an island, so the prices may be higher than average, but some customers feel that the prices are too high compared to other local stores.

Customer Service

The customer service at Cloud 9 has received mixed reviews. Some customers have praised the staff for being friendly and helpful, while others have complained about rude and unhelpful employees. Some customers have also complained about feeling uncomfortable while shopping at the store, as some employees have followed them around the store. However, other customers have reported positive experiences with the staff, finding them to be knowledgeable and helpful.

Accessibility and Service Options

Cloud 9 is wheelchair accessible, with a wheelchair-accessible entrance and parking lot. The store offers in-store shopping, but delivery is not available. The store is designed for quick visits, making it easy for customers to pop in and out quickly.

Final Thoughts

Cloud 9 is a one-stop-shop for all your smoking needs, offering a wide range of products and accessories. The store is open every day and is conveniently located on South Padre Island. While some customers have complained about high prices and rude employees, others have had positive experiences with the staff and found them to be knowledgeable and helpful. If you're looking for a smoking product or accessory, Cloud 9 is worth checking out.

From the business

"We have the things to help you feel fine so come on down to Cloud 9. We carry a wide selection of CBD, Delta8, Delta10, HHC, THC-O and Kratom."

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

Cloud 9 Reviews - 234

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Trippy Mayne

Trippy Mayne

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Overpriced Friendly Staff Inconsistent Service Smoking Accessories

A crazy beautiful variety of pieces but all completely overpriced, really friendly staff.. if you catch them on the right time i guess, like anyone else. They do their job and if you needa smoke they got stuff for that so come through..

Ryan Jones

Ryan Jones

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Overpriced Poor Customer Service Tourist Trap

Vape juice is a rip off here. I get that it's in the middle of a tourist trap, but they charge $35 for a 60ml of Naked. I pay $16 - $20 in the Chicagoland area. Guy working the counter could work on his customer service skills too. I had a surprised look on my face when he told me the price and he said, "This is South Padre..." in a condescending tone and then stared at me with a blank look on his face lol. Decided not to buy anything and go to Brownsville where they price things more appropriately.

Dominic Grasseth

Dominic Grasseth

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Bad customer service Rude staff

Absolutely the worst most rude customer service iv ever seen in my life.. avoid this place at all cost… just flat rude as humanly possible

Mariesya Thomas

Mariesya Thomas

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Unprofessional Staff Poor Customer Service No Sales Assistance No Price Information

As soon as we enter the building we should have walk staight back out. We recevied no greeting wat so ever but they were harassing us for an id check. Which is understandable. But at least have some kind of professional greeting. Then as we looked around i had my phone out and on then they rudly tell me no pictures. I was like" ok like i was taking any." Then they stalk us around the whole time we were there not suggesting any sales or providing any prices. Finally we had enough and left. Terrible terrible

Matthew Plante

Matthew Plante

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False Advertising Poor Quality Unprofessional Staff Overpriced

Really bad advice for the cbd "cigarette", they are selling 4 different brand but they told me that the 4 of them tasted all the same... and all of them where only made of cbd... Not true at all....
After smoking cbd herb for the last 10 years, my advices would be : dont buy them, they don't taste like cbd herbs at all, they are mixed with a lot of different herbs, strawberries leaf, marshmellow, catnip and had a lot of seed inside...
For 25$ the pack it's not worth it, the taste is strong, floweri and unsatisfying ...
Finally they sell product to smoke weed but please don't dare talking about weed with them cause they will threat to kick you out of the store...
I wish you a better experience then i did.. But i wouldn't recommend this place!

amber fernandez

amber fernandez

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Horrible customer service Towing cars No restrooms for customers

Horrible customer service, they can't even warn and welcome new customers in correctly, and to top it off they tow your car just for stepping into another store less than 10 mins to use the restroom because apparently they don't offer any for their customers. Never coming back and dont recommend for my stoner friends either! They totally will ruin your vacation!

Miro

Miro

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Poor Quality Waste of Money Expensive Bad Product

I spent $30 on items that don't even work . Torch lighter wasted the fluid with only 4times of use and cbd nasal inhaler were dry didn't work what so ever . That place is full of pipes that they will never sell since they are so expensive compared to other cloud 9's in the valley.

Rodolfo

Rodolfo

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Helpful Staff Friendly Service Unique Products

Visited on vacation and it has everything you need! Yvonne and Steve were helpful, friendly, and got us what we wanted. Some awesome one of a kind pieces! Thank y'all!

Kelsey Maciag

Kelsey Maciag

πŸ‘ πŸ‘Ž 😐
Overpriced Tourist Hotspot

This place is the only β€œsmoke” shop on the island but it’s not a very good one. The people that work there are friendly enough. They have a pretty big selection of various items but it is way too overpriced (expected for an island/tourist destination). I would suggest going to a place that’s not so close to a tourist hotspot.

Vinny TheTruth

Vinny TheTruth

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Overpriced Tourist Trap

Nice and Friendly people.As well as a huge selection.But Beware everything in here is way too overpriced.Ended up paying 30 dollars for a small banger.Best way to get a cheap piece is from the clearance section.Wouldnt recommend coming here unless you need a quick piece.Theres a ton of nice places in Brownsville that are a lot cheaper.SPI is a total tourist trap so it makes sense.

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