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Review of Black Market - CBD & Kratom

Black Market - CBD & Kratom: Located at 203 S Juniper St, Philadelphia, PA 19107, Black Market is a one-stop-shop for all your tobacco, glass, herb, hookah, and vaporizer needs. The store is open every day from 11:00 AM to 8:00 PM, making it a convenient option for those who need a quick visit.

The store offers a variety of service options, including in-store pickup and shopping. However, delivery is not available. The store is wheelchair accessible, with a wheelchair accessible entrance, but the parking lot and restroom are not wheelchair accessible. The store is LGBTQ+ friendly and a transgender safespace, making it a welcoming environment for all.

Black Market has a wide selection of quality products, and the staff is knowledgeable and friendly. However, some customers have mentioned that the prices are a tad high. The store accepts debit cards, NFC mobile payments, and credit cards as payment options.

The store has received mixed reviews from customers. Some have praised the store's customer service, selection of products, and knowledgeable staff. Others have criticized the store for overpricing its products and having a faulty card reader. Despite the mixed reviews, Black Market remains a popular destination for locals and tourists alike.

If you're in the area and need tobacco, glass, herb, hookah, or vaporizer products, Black Market - CBD & Kratom is worth checking out.

Amenities

  • Wheelchair accessible entrance
  • In-store pickup
  • In-store shopping

Black Market - CBD & Kratom Reviews - 237

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tia Smith

Tia Smith

πŸ‘ πŸ‘Ž 😐
Clean Interior Friendly Employees Big Product Selection

Store has a clean, modern and sleek interior, I really like the way it is designed. Employees are very friendly and helpful- they answered a bunch of my questions and made me feel really comfortable. Very big selection of products.

Ndiyah Black

Ndiyah Black

πŸ‘ πŸ‘Ž 😐
Nonfunctional Rude Cashier Poor Quality No Return Policy

Bought a NONFUNCTIONAL piece here, no hole in the stem of the mouthpiece im livid and wont be returning. Cashier was rude to my friend. Cant return the piece bc it broke in my bag before i got to my car.(which is how i found that theres no way i could have even used this pos) Save your money

Mary

Mary

πŸ‘ πŸ‘Ž 😐
Friendly Staff Wide Variety of Products

I really like this place! They have so much there! Papers, wraps of all kinds and CBD oils for pain etc. And much more. They were so friendly, and didn't mind all my questions! Lol I ask a lot. You really gotta just stop on in and see for yourself! New name coming... Black Market!

Harley Maile

Harley Maile

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Expensive Poor Quality Bad Customer Service

I went there today looking to buy juice. My regular juice (brain freeze by naked) was 38$ which is 10$ more than I regularly pay. I walked out buying a Mr. Bald T 2-1 dry herb vaporizer tank. I set it all up on my realux and turned the wats down to the recommended wattage. I came home wanted to relax enjoy my new vape and it worked for about 2 minutes not even. Let's just say it was not relaxing. I have multiple mods and on all 5 of them it kept reading no atomizer. I finally called the store and the guy I talked to seemed absolutely clueless, and told me the only thing they can do is send it back to the manufactor to get diagnostics done. I spent 40$ on this and I'm not happy about the fact that it didn't even work for 5 minutes. I'll be returning to get a replacement or my money back, and probably not again, unless I need a pipe or bong. They do have an awesome selection of that. Hence the 2 stars. It should be one. I was giving them the benefit of the doubt.

Libra Scorpion

Employees very helpful. Will be back for more. Resonable prices.

Steven Nolfi

Steven Nolfi

πŸ‘ πŸ‘Ž 😐
Clean store Great location Reasonable prices Friendly staff New/different stock

One of the best shops I have ever been to.

Very clean store, great location, reasonable prices, and they always carry something new/different in stock when I come in.

I've been here enough over the past year to become friendly with the staff, and honestly just over all a great experience.

Phiily PK

Phiily PK

πŸ‘ πŸ‘Ž 😐
Poor Customer Service No Accountability Defective Products Refusal to Provide Assistance

Someone also mentioned this so i'll second it. They have zero accountability. Nice as hell while your in the process of buying something but on two separate occasion's post purchase i visited and called seeking help and left frustrated. First don't sell products that you know are used with content that is illegal in this state and then refuse to provide any assistance when the customer returns stating a defect. Second, if you pay with a credit card/debit card why are you refusing to service a device because i don't have the original receipt. I'm almost positive you have the means to reconstitute the receipt from your POS system! Any other retailer which i have purchased product's from via debit/credit card and later visited without a receipt did not have a policy that is clearly a calculated roadblock. I'm disappointed in Holy Smokes. Holy Smokes that's horrible customer service is more like it.

Dave Bolton

Dave Bolton

πŸ‘ πŸ‘Ž 😐
Expensive Confrontational Staff Unprofessional Manager Help Wanted

Terrible! This is by far the highest priced store for juice in the city. $20 for 30ml house brand. Staff is very confrontational and always try to upsell something you don’t need. Manager is unprofessional and confrontational. No wonder why they always have a help wanted sign.

other stuffs

other stuffs

πŸ‘ πŸ‘Ž 😐
Poor Quality Overpriced No Refunds

Please save yourself the trouble and shop elsewhere. I recomend vadordelphia or phillyvapes. I never mind paying a bit more to have something right away but they do charge a little too ouch extra than most other stores in the city. 25-33% more. My experience involved buying β€œpremium e-liquid” and it tasted like nothing. All it did was burn out my coils and lack any flavor. After a few attempts to fix it, switch to my other fluid from vapordelphia and it works just fine. So it’s definitely not my vape or the coils. It’s their juice. Not the best stuff. And now I’m out $60 some odd bucks. No refunds (understandable) or exchanges. An exchange shouldn’t be an issue. Any well reputable vape shop will always work with you. This place... Once you buy, you’re screwed if anything is wrong with your purchase. I can’t speak for non vape related products. But good luck!

Nick Greiner

Nick Greiner

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff Reasonable Prices

The employees are always welcoming whenever I go in. I generally buy tobacco and tubes to roll my cigarettes, but when I was looking to by a vape or just looking around at what else they have, the staff proved to be as knowledgable as they are friendly. When I told them the limits on what I was looking to spend, instead of trying to push bigger ticket items on me, I was shown products in that range with their virtues and drawbacks explained. It is because of the customer service that I may go online to research products, but I go to Holy Smokes to buy them.

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Black Market - CBD & Kratom Hours

  • Monday 11 AM to 8 PM
  • Tuesday 11 AM to 8 PM
  • Wednesday 11 AM to 8 PM
  • Thursday 11 AM to 8 PM
  • Friday 11 AM to 8 PM
  • Saturday 11 AM to 8 PM
  • Sunday 11 AM to 8 PM