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Review of Black Market - CBD & Kratom

Black Market - CBD & Kratom: Located at 203 S Juniper St, Philadelphia, PA 19107, Black Market is a one-stop-shop for all your tobacco, glass, herb, hookah, and vaporizer needs. The store is open every day from 11:00 AM to 8:00 PM, making it a convenient option for those who need a quick visit.

The store offers a variety of service options, including in-store pickup and shopping. However, delivery is not available. The store is wheelchair accessible, with a wheelchair accessible entrance, but the parking lot and restroom are not wheelchair accessible. The store is LGBTQ+ friendly and a transgender safespace, making it a welcoming environment for all.

Black Market has a wide selection of quality products, and the staff is knowledgeable and friendly. However, some customers have mentioned that the prices are a tad high. The store accepts debit cards, NFC mobile payments, and credit cards as payment options.

The store has received mixed reviews from customers. Some have praised the store's customer service, selection of products, and knowledgeable staff. Others have criticized the store for overpricing its products and having a faulty card reader. Despite the mixed reviews, Black Market remains a popular destination for locals and tourists alike.

If you're in the area and need tobacco, glass, herb, hookah, or vaporizer products, Black Market - CBD & Kratom is worth checking out.

Amenities

  • Wheelchair accessible entrance
  • In-store pickup
  • In-store shopping

Black Market - CBD & Kratom Reviews - 237

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nate Horst

Amazing service, knowledgeable staff and very honest. Not just trying to squeeze every penny out of you.

Albert Nieves

Absolutely Love this place 😍. I come here often. The staff is super friendly. I would highly recommend this place.

Sequoya Graham

Sequoya Graham

πŸ‘ πŸ‘Ž 😐
Welcoming Vibe Clean Store Great Energy

Charlie, Charlie, Charlie! Let me tell you I came in from out of town and came in to the store! His vibe was so welcoming, not to mention his energy was dope! Store was clean, he made my day. This will be my go to anytime I’m in Philly!

Fred strong

Fred strong

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Great Product

Matt and Rayna totally took care of me, they listened to my needs and hooked me up phat, with the Weezy vape. Thank you guys!!! I’ll be back!!!

Mark Fedele

Mark Fedele

πŸ‘ πŸ‘Ž 😐
Great experience Helpful staff Good deals

Went in with one thing in mind, but was surprised that they had a sale on exactly what I was looking for. The person helped me and answered all of my questions. They even took the $3 fee off my purchased because I payed with a card. Great experience and will definitely return

Erika Nothnagel

Erika Nothnagel

πŸ‘ πŸ‘Ž 😐
Great Salesman Helpful Staff

Charlie is the best. Terrific salesman. He helped us figure out exactly what we wanted. Will keep coming back here often

Riley Smith

Riley Smith

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior

Walked in to grab some hemp wraps and papers. Both employees saw me walk in, and just continued sitting there chatting while I stood in front of the register browsing their papers, and waiting to be helped. I had to actually tell them I was ready to check out because neither of them decided to walk the 2 feet and acknowledge me. Will not return

Jacob Ramotowski

Jacob Ramotowski

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Highly Recommended

Awesome experience! Charlie and Kelly were working and helped me out tremendously. They were both super friendly, knowledgeable about their products, and motivated in helping me find what I needed. I highly recommend this shop to anyone that's new or experienced with anything smoke related!

Janelle murray

Customer service was amazing. Me & my fiancΓ© both will be coming back

Andy McGowan

Andy McGowan

πŸ‘ πŸ‘Ž 😐
Overpriced False Advertising Poor Customer Service

Avoid. Staff was very helpful, and discussed a 30-day return policy, no questions asked. After I bought a $55 device, I looked it up online and found out it retailed everywhere else at $17.99. I then looked up other items I found there and saw that everything was at least double retail price. When I went back in to return my unopened merch, the staff nonchalantly informed me that they do not do returns except for manufacturer's defect, completely contradicting the lady's sales pitch. Also, that even then, they offer only store credit, contradicting the printed receipt. When I told them why I was there, they rolled their eyes. As to other people’s reviews about them price-matching, I politely laid out the facts to a cashier and the manager, and was treated to rudeness.

So yeah, garbage people. Go to any city bodega and get the same merch for 1/3 to 1/2 of the price.

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Black Market - CBD & Kratom Hours

  • Monday 11 AM to 8 PM
  • Tuesday 11 AM to 8 PM
  • Wednesday 11 AM to 8 PM
  • Thursday 11 AM to 8 PM
  • Friday 11 AM to 8 PM
  • Saturday 11 AM to 8 PM
  • Sunday 11 AM to 8 PM