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Review of High Life Smoke Shop Salisbury

High Life Smoke Shop Salisbury: A One-Stop Shop for All Your Smoking Needs

High Life Smoke Shop Salisbury is a popular local business that caters to the smoking needs of the community. Located at 118 E Fisher St, Salisbury, NC, this shop is a one-stop destination for tobacco products, vaporizers, adult entertainment, and gift items. The shop is open seven days a week, from 9:00 AM to 9:00 PM on weekdays and Saturdays, and from 11:00 AM to 8:00 PM on Sundays.

Products and Services

High Life Smoke Shop Salisbury offers a wide range of products and services to its customers. The shop specializes in tobacco products, including cigarettes, cigars, and smokeless tobacco. It also offers a variety of vaporizers, e-cigarettes, and e-liquids for those who prefer a smoke-free experience. The shop also has a range of adult entertainment products, including magazines, DVDs, and toys. Additionally, the shop has a gift section that offers unique items such as candles, incense, and jewelry.

The shop has a knowledgeable and friendly staff that is always ready to help customers find the products they need. The staff is well-informed about the products and can provide guidance and recommendations to customers based on their preferences and needs. The shop also offers quick visits for customers who are in a hurry.

Accessibility and Payment Options

High Life Smoke Shop Salisbury is wheelchair accessible, with a parking lot that is designed to accommodate customers with disabilities. The shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Reviews

High Life Smoke Shop Salisbury has received numerous positive reviews from customers who appreciate the shop's wide range of products and knowledgeable staff. Customers have praised the staff for their excellent customer service and willingness to help customers find the products they need. One customer wrote, "Christina is absolutely fantastic! She was so patient and knowledgeable with the various products/parts and was happy to answer all of my questions."

Another customer praised the shop for its cleanliness and the variety of products available, saying, "The store was very nice and clean with a ton of different options from vapes to herbal to hooka smoking supplies."

While most reviews are positive, there are a few negative reviews that mention issues with products purchased from the shop. However, these reviews are in the minority, and most customers have had a positive experience shopping at High Life Smoke Shop Salisbury.

Conclusion

High Life Smoke Shop Salisbury is a popular local business that offers a wide range of smoking products and services. The shop has a knowledgeable and friendly staff that is always ready to help customers find the products they need. With its convenient location, accessibility, and variety of products, High Life Smoke Shop Salisbury is a great option for anyone looking for a one-stop shop for all their smoking needs.

From the business

"Salisbury, North Carolina favorite smoke shop for Water pipes, Hand pipes, CBD, E-Cigs, Juul, Kratom, Vapes, Hookahs, Vaporizers and more."

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

High Life Smoke Shop Salisbury Reviews - 260

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kerri H

Kerri H

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Rude Staff

I've shopped here before, no problem. I came in today already knowing what I wanted to purchase. I was making friendly conversation with one of the staff members and she very quickly held up her hand in a "stop" manner and pointed at a sign and said, "Read the sign!" I read the sign and was just baffled at how she cut me off mid-sentence just to point that sign out to me as if I were going to talk about the forbin "devils lettuce." I just looked at her and finished my sentence since what she *thought* I was going to say was inaccurate. It was very rude. I can appreciate she was doing her job but at the same time, this was very poor customer service. It made me feel uncomfortable to shop there and to be honest I wish I had went somewhere else to spend my $65. But I knew what I wanted and figured to just get it while I was there. This one bad experience ruined it for me. Please encourage your staff to learn "do's" and "don'ts" - as well as how to **appropriately** correct a customer without jumping to conclusions before a customer can finish a sentence. I understand you're doing your job, but part of your job is customer service. Do it well. If a customer says something against policy, correct them AFTER and direct them to the sign.

UPDATE: After speaking with the manager, I feel a lot better about the situation. He listened and had a positive attitude/response which in the end, is why I gave it a higher star rating than when I first rated this as review as a "2". One thing I can appreciate is his professionalism and taking time out of his day to speak with me and perform corrective actions where it is due. Thank you.

Jared Drye

Jared Drye

πŸ‘ πŸ‘Ž 😐
excellent service knowledgeable staff will return

Kenzie was excellent and very knowledgeable. She was able to immediately help me get what I needed. Will definitely be coming back.

Andrew Simcox

Andrew Simcox

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff

I called to ask about the price of BUTANE. Which you can call Lowe’s and do the same and they will actually give you a price without some BS about age verification. I wasn’t inquiring about glass or tobacco products. But about a CAN of BUTANE. I feel like one should be able to field certain questions without having to ask someone’s age over the phone, I wasn’t placing an order, simply asking a question. Also from my three visits the staff have been unhelpful to the point that it makes you feel unwelcome and usually stand around until a brave one asks if you need any help.

C/J Gunn

Love coming to this store. There's a new girl; Freya, shes very knowledgeable and makes you feel extremely welcome.

Shanna Yates

Shanna Yates

πŸ‘ πŸ‘Ž 😐
Amazing place Great employees Helpful staff

Amazing place and really great employees! Stopped while out of town and everyone was so helpful. Will for sure be back when I'm back in town. Kristen and Megan were awesome!

Korbynne Hill

Korbynne Hill

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Service

Mike and Caroline were both so incredibly nice. Mike answered my hundreds of questions and helped me make the best choice for what I wanted!! Will definitely be coming back.

kelafarr

Awesome place. Christina is the best. Ashanti rocks. Come here NOW!

Austin White

Had a great experience. Aspen was super nice and really helpful!

Brad Lawrence

Clean shop, polite staff and good selection of products. D was great.

Jonah Raine

Jonah Raine

πŸ‘ πŸ‘Ž 😐
wrong product poor customer service no exchange policy

Asked for Russian cream backwoods she gave me the wrong pack then I paid she handed me the wrong one and I said I asked for Russian Creme. She goes sorry that’s my bad but we have a no exchange or return policy. Even tho the lady at the counter gave me the wrong package and I didn’t even leave the building yet? Lol ok, maybe you guys should get someone who’s over 21 to run the register.

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High Life Smoke Shop Salisbury Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 11 AM to 8 PM