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Review of The Botany Bay

The Botany Bay is a unique gift shop located in Richmond, Kentucky. This women-owned business offers a wide range of products including clothing, vaporizers, and other gift items. The store is open from Monday to Saturday from 9:00 am to 9:00 pm and on Sunday from 11:00 am to 7:00 pm.

Services

The Botany Bay offers in-store shopping for customers. Unfortunately, they do not offer delivery services at this time. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The staff is friendly and knowledgeable, and they are always available to assist customers with their purchases.

Products

The Botany Bay offers a wide range of products, including clothing, vaporizers, and other gift items. They have a large selection of products for all ages, with incense and merchandise available downstairs. Upstairs is an adult-only section where customers must show ID to enter. They have a huge selection of "TOBACCO" products and accessories.

Customer Reviews

The Botany Bay has received many positive reviews from customers. One customer said, "This is the best head shop by far. The staff is friendly and knowledgeable and they have a large selection of products." Another customer said, "The staff is incredibly helpful and knowledgeable. It is definitely the best place to buy stuff to do things with."

Customers appreciate the friendly staff and the store's aesthetic. One customer said, "Friendly staff always ask if you need anything. Love the aesthetic, great store with lots of buying options for different people." Another customer said, "Love this store and the employees are so helpful and kind. Definitely filing this one in my favorites list."

Conclusion

The Botany Bay is a unique gift shop that offers a wide range of products for customers of all ages. The staff is friendly and knowledgeable, and the store is wheelchair accessible. Customers appreciate the store's aesthetic and the helpfulness of the staff. If you are looking for a unique gift, clothing, or vaporizer, be sure to check out The Botany Bay.

From the business

"The Botany Bay -Get ready for the holidays with The Botany Bay! We offer free gift wrap year round and our prices so low, you'll think we're high! We are The place to buy things to do stuff with! Two Locations in Lexington: Gardenside Plaza and 2350 Woodhill Drive. We also are located at 980 Commercial Drive in Richmond. We provide a huge selection of glass, body jewelry, incense, poi & flow toys, CBD Products, vape supplies, cultural gifts and more!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

The Botany Bay Reviews - 403

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rebecca Spurlock

Rebecca Spurlock

πŸ‘ πŸ‘Ž 😐
Great Products Friendly Staff Easy Location

Great t-shirts, posters, jewelry they have a selection of incense and other basically hippie type merchandise. They have a cleanser if you have a lot of toxicity built up that seems to work fairly well. The CBD oil I believe you can sample, the staff is wonderful always helpful and always friendly. Location has easy access.

j walt

j walt

πŸ‘ πŸ‘Ž 😐
Good Customer Service Membership System Suggestions

(CHANGED) I really like this place my only complaint is I feel like im bein watched like a hawk but I understand im sure they've had alot of a**holes come in and take what isn't theres... It's quite a bit more laid back and now having the people there it feels more like they are there to help and assist you not to hover over you at every moment much better... Oh and 1 last thing they're membership system I wish they would change it it's all fine except that you have to remember your phone number you used if it had been a long long time since u had been in there and for some reason had to have your number changed once or twice and you can't remember what number you used them you lose anything you had on there I also think that every dollar spent should add up points towards gifts rewards discounts etc and say u got 100 pts. I think there should be 3 or 4 things to pick from in your tier like example at 100 pts u become a bronze member and don't make it confusing your dollar value should always be 10% of what your points reflect 100 pts.= $10 then in your tier u have the choice of $10 off or a special dabber or carb cap etc then your last choice should be an entry into a monthly raffle I think that possibly could get ppl more inclined to following thru also a membership may be something to look into and have a membership card and put a lil gate right before the adult area and u have to swipe card to enter

Queen Whitaker

Queen Whitaker

πŸ‘ πŸ‘Ž 😐
Helpful Employees Knowledgeable Staff Great Customer Experience

The employees are so helpful and knowledgeable. They take the time to speak to each customer and see that everyone has a great experience purchasing from this location.

Sam W

Sam W

πŸ‘ πŸ‘Ž 😐
Natural Remedies Great Customer Service Unique Products Discounts

I rarely write reviews, However,, My wife & I went in and parted as she was interested in a different rack. the first thing i saw was a rack full of Natural remedies in plain packages I had never seen before. I was happy to pay the low prices. I remembered another ingredient in my Pappy's medicine! Then I continue upstairs to see the pretty glass stuff. I even enjoyed the chalkboard walls provided in the relief room.. I love graffiti! ENCOURAGED BY NOW! I spoke with the upstairs man for education. and traded stories. Then downstairs to get another education. Super nice young guy well spoken educated me on a product I had read about for hours. I told him I wasn't interested in a fancy package and I found what I had only seen in pictures in my study.. He sent me away with what I came in for & an education paper. I accidentally left with your pen. I'm sorry. It's promo pen. I will give it away. And I listened to a regular local guy for a great testimonial for the store. I received a discount at the counter, Again she looked very familiar and friendly. I live nearly 4 hours away. I would make the trip and probably will just to visit this 5 star place. I hope you 3 remember that old guy! Young or old, you need to see this Place. Let him who speaks evil of it be ashamed :) I did not leave broke. I hope & pray you make a gazillion dollars and build on! or form a chain!

Brian Campbell

Brian Campbell

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Selection Good Value

The staff is amazing and helpful. Lots of goodies to look at and I always take something home. The inscencse selection alone is amazeballs!

Robert Matteson

Robert Matteson

πŸ‘ πŸ‘Ž 😐
Good Vibes Helpful Employees

Good vibes, many products, helpful employees.

Ronda Cheatham

Ronda Cheatham

πŸ‘ πŸ‘Ž 😐
Great Customer Service Well-Stocked Store Engaging Owner Lively Atmosphere Reward Points Program

My Botany Bay visits are always eventful and satisfying. I always leave with my intended product plus something new and intriguing. The staff are always pleasant, helpful and in a great mood. The store always smell great, stays stocked, has a great points system and is well lit and lively. The owner is engaging, caring and has made a wonderful investment!

Kayla Sturdivant

Kayla Sturdivant

πŸ‘ πŸ‘Ž 😐
Helpful Workers Chill Environment Beautiful Jewelry CBD for Dogs

The workers are extremely helpful. Such a chill environment! I've bought their jewelry multiple times (it's GORGEOUS) and bought their CBD for doggos. Definitely a go to place for me. Go in, start a conversation, get to know these amazing people!!!

Katelyn Evans

Katelyn Evans

πŸ‘ πŸ‘Ž 😐
Friendly Staff Unique Products

I love this place! It’s honestly the only store that doesn’t make my social anxiety flare up. All of the staff are such cool people, and they’re so, so friendly. Everything they have to offer is so unique, and I really think I could spend all day in there!

Jennifer Campbell

Jennifer Campbell

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Good Customer Service

I love Botnay Bay in Richmond. They are always friendly and helpful with any questions. I moved a hour away and still make sure to visit the store whenever I'm in town.

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