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Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights Logo

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights

4.7

92 reviews

Review of Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights:

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights is a tobacco shop, hookah store, and vaporizer store located in Kennesaw, Georgia. The store offers a wide variety of smoking and vaping products, including hookahs, vaporizers, e-cigarettes, and more.

The store is open seven days a week, from 10:00 AM to midnight on weekdays and until 11:00 PM on Sundays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights is LGBTQ+ friendly and offers a quick visit for customers who are in a hurry. The store accepts various payment methods, including checks, debit cards, credit cards, and NFC mobile payments.

The store has received positive reviews from customers who appreciate the knowledgeable and friendly staff. Customers have praised the customer service provided by the staff, with many mentioning specific employees who went above and beyond to help them.

While some customers have had negative experiences with the store, the majority of reviews are positive. Some customers have complained about the prices of certain items and the limited availability of the store's rewards program. However, many customers have praised the store's selection of products and the cleanliness of the store.

Overall, Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights is a great option for customers looking for a wide variety of smoking and vaping products. The store's knowledgeable and friendly staff make for a positive shopping experience, and the store's accessibility and amenities make it a convenient choice for customers in the Kennesaw area.

From the business

"Tuscan Heights Cloud 9 Smoke & Vape Co. Your favorite smoke shop near me. We offer everything from exotic soda, to affordable glass pieces, high end glass, dab rigs, water pipes & hand pipes such as Illadelph glass, Toro glass and a great selection of exclusive heady glass along with Kratom, CBD, ecigs, Vape Juice and Vapes, and a large Hookah selection. Stop in and try the popular doctor formulated CBD by Long Beach Hemp Co."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights Reviews - 92

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jarvis Deloach

Jarvis Deloach

πŸ‘ πŸ‘Ž 😐
Great Customer Service Rectified the Problem Satisfied Customer

Don’t go hereπŸ‘ŽπŸ½πŸ‘ŽπŸ½πŸ‘ŽπŸ½they selling faulty products and when u have your receipt they still not making it right,so share this,share,share I will also be posting on my page to 1.3 million followers 😫😐😐

Funniest thing today on 3/5/2021 that made me change my rating for this company and look at it as a positive company with great customer service and looking out for its customers,The(General Manager)reached out to me today to rectify the problem to the fullest and apologized for the incident and made right with me and gave me a new product and I was definitely satisfied,he definitely made 6 stars but I can only give 5,and he had great conversation as well,he traveled to the store to make gd with me even going thru a mishap getting thereπŸ™πŸ½πŸ™πŸ½Definitely will be going backπŸ‘πŸ½βœŒπŸ½πŸ’―

BattleStarBeats

BattleStarBeats

πŸ‘ πŸ‘Ž 😐
Friendly Staff High Quality Products Good Vibes

Coolest employees, always cool getting off work and stopping by to get a vape (that always works I’ve never gotten a defect) and experience the good vibes. Highly recommended this store more than others !!

J Man

J Man

πŸ‘ πŸ‘Ž 😐
Great Selection Friendly Staff Convenient Hours

great little shop huge selection for hookah and vape products. and also a huge perk is this shop is open until midnight. very friendly kind and chill staff . would def. recommend

Tanner Waldron

Tanner Waldron

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Incorrect Product

I went there today to buy pods for my vape and some juice, I bought a bottle of naked salt juice and asked for 35mg. This little girl working behind the counter hands me my stuff and rings me up. As I go to put the stuff in the bag I notice she gave me 50mg instead of 35mg. I told her and asked her to exchange them. She said no. She said she can't give me the other one, absolutely no refunds or exchanges. The bottle was unopened, still in cellophane and never left her sight and all she could offer was for me to buy the 35mg. This is not how you run a business. I will not be coming back here. Waste of my time and money.

Charnae Meux

Lashawnda was absolutely amazing, she really helped me out while I was shopping. Thanks again girl !

Lauren McAlister

Lauren McAlister

πŸ‘ πŸ‘Ž 😐
Great Customer Service High Quality Products

Love this store, all the guys know me, and I’ve never had a dud vape from here as opposed to other similar vape stores in the area. Very clean, polite, and overall helpful

Chase Rimert

Chase Rimert

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Experience Recommended

Enjoyed my expierance, hung out and talked to the employees for 15-20minutes, interesting stuff. Definitly will be returning, didn’t end up buying anything and the typical smug or push to spend money seemed to be non existant. Hope to be back in soon. Recommended

Matthew Bodie

These guys are super friendly and knowledgeable. Also the shop has great quality CBD that has really helped me.

Zoleaykah Whittaker

Zoleaykah Whittaker

πŸ‘ πŸ‘Ž 😐
Helpful Salesman Good Product Knowledge

The salesman was very helpful. He took the time and showed me every vape I was interested in. He showed me how to set up my new vape and how to use it

Caitlin Vandermey

Caitlin Vandermey

πŸ‘ πŸ‘Ž 😐
Great prices Helpful employees Friendly staff Knowledgeable staff

Cloud 9 is great! They always have what I need, plus great prices! The employees are very helpful, friendly & knowledgeable. Thanks Cloud 9!

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Cloud 9 Smoke, Vape, & Hookah Co. - Tuscan Heights Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to 11 PM