Trulieve Key West Dispensary

This place is awesome, great rotating inventory. Sean is super nice always greeting me with a smile and he even lets me know when my card is about to expire, super helpful guy. Also Christina helped me with some meditation stuff she is super nice. This great place is made better with the staff that goes out of their way to connect with customers.

I really like truelieve never had a problem professional staff great products nice store fronts. however the location in key West I was greeted by the most unfriendly older women staff member. She told me they didn't care if their store sold any product. So I left without product went to muv. Feel bad for u bud tenders no tips with the hag up front. Go to muv more professional staff great product.

Ordered on 19 March 2023, four items and a lighter. I went to the store an hour later and was told that it would be at least an hour wait. I asked if I could just buy the lighter and comeback later and was told it will be an hour wait. What a SCAM!!! Do yourself a favor, go to MÜV or Surterra. Way better customer service and way better product.

Ridiculous wait times. The way this place is set up too, is like they have Pablo Escobar in the back.. If you have a guest with you, they cannot speak or ask questions or anything because they don't have a med card... Trulieve should be ashamed of themselves for helping to hold back the industry with their ridiculous secrative-ness. Go to Surterra. Surterra has little to no wait times, way better location, and they have no problem with letting people look and even ask questions if they wish...

I always have a good visit here. Liam has helped me several times and is thorough and patient and truly wants you to get exactly what you want. 5 stars for sure. Thanks, guys!

So thankful there is such a wonderful location here in the keys with such great employees like Heidi who offers cold water upon arrival and just gets you in and out seamlessly. Only dispo I come to in the keys, keep up the great work!

It was difficult trying to figure out what I wanted as there are no menus .. the tender jus kinda starts throwing out names and THC %. It also took 45 min from start to finish with only a few people waiting. I got 2 premium indica strains for $65 each... The Flower was Very Good.

Of the 3 Downtown Dispensaries, Trulieve offers the best value oriented location for smoking products. They do not offer Topicals for Pain Relief. For that, only their competitor MUV is the Best Option.

Well my experience is mixed since going to True leave on the one hand nobody including management seems to know it all what they're doing there I continually get charged the wrong price or receive the wrong product or sometimes no product at all in the package no I know some of that comes from corporate but the lack of customer service and the lack of knowledge is unbelievable. Now the Saving Grace is I met a woman named Rhiannon who is not only knowledgeable but also in part of that knowledge in a way not to make you feel stupid took more time than she probably should have explaining everything and every possibility. It was a wonderful experience. Now until everybody else gets their act together the only time I will go into the store is when Rhiannon is working so I get the type of service that I expect thank you very much for having her there but I really think you need to work on the rest of the people in that store just my opinion thank you very much for your time bye

Christina has to be the nicest employee at Trulieve. She went the extra mile to make sure I got what I needed and was super supportive. Customer service was top notch and overall experience was awesome! 12/10 would recommend.