The CDC Dispensary

This is the best place for me , being disabled, it's hard for me to get out.
But the staff has so much experience and their customer service is AAA
I WILL BE BACK. THANK YOU SO MUCH Anita Wilcox

Bottom feeding dump. They do not carry anything that is even one below the top shelf.

Terrible service too: I went in with my medical card and got hassled by the bud tender who was new there over some minute technicality. She rejected my valid med card that I used at their store the day earlier and did so by referencing her supposedly more valid med card which she pulled out to show and it was laminated in violation of the rules—wouldn’t that “Karen” have to deny her own med card??

Almost walked out of here without half my purchase today. Apparently the guy filling my order "forgot" to fill the right bottle and gave me an empty one instead. Honest mistake, right? You'd think so until it happens the last 2 out of 3 times you visit. That's a 33% chance you'll leave with what you paid for. Great numbers for baseball batters, not so much for, like, everything else.

Now don't get me wrong, the staff is friendly, it's a nice atmosphere, but when this happens to you twice in so many visits, you start to wonder if it was an accident or they're just hoping you won't check your bottles until you get home and find one of them empty, then can't be bothered to drive all the way back for what you paid for.

But that seems like an absurd scam, so I'm going to give them the benefit of the doubt and chalk this up to coincidence, in which case the handlers should probably pay more attention to which bottles they're filling. Look, I like this place and the people working here--I always ask for one of the featured discounts so I can put extra money in the tip jar. All I'm asking them to do is stop making me think twice about doing that and pay more attention to their work.

For shoppers, always check your bottles/products before leaving the parking lot.

I may revisit this review again if they manage to improve their batting average.

Edit (12/12/19): Added a star for consistency of good service. They don't even mind when I ask to check the bottles. They also added a TV, which is a nice touch. Keep it up.

Been going here 2 or 3 times a week for over two years now and always walk out with the limit. They always have a good selection and a knowledgeable, friendly, positive staff and reasonable pricing. Few months ago now a new guy started bud tending and I’ve had 3 bad experiences with him up to today. I went in this morning and he was in one of his moods. Rude, negative, non welcoming in any way. Nobody else in there and he had to talk to me like I’m stupid. Instead of asking me to grab a number, for no reason since I was the only person, he tells me rudely I need a number and then pointed while telling me those are the numbers with attitude I would of removed if there was no camera. Hopefully if they want return costumers they will correct his attitude or put him in the back. He’s the older fat guy looks late 50’s pretty unhealthy and unhappy looking with glasses, if you get him I’d take another number. Good thing there’s dispensaries 5 to 10 minutes in any direction.
Thanks but no thanks,
Randy

Great friendly service, prices are reasonable I always come here for the Entourages infused pre-rolls cheapest in town for 17. 😶‍🌫️😤

My new favorite dispensary after I moved to Metzger. Great service, good products, great discounts

Best prices, best employees. There's literally a reason why the people who work there have been there since it opened because they are awesome

My wife and I recently moved back to Tigard. This Rec shop is close and overall the customer service is fast and friendly.

Last month though..
Upselling like crazy.
Messing up orders.
Not wearing masks correctly.
Manipulating discounts, so that the customer pays full price. (Which happened tonight)

We won’t be back.

I want to share my experience because I feel this place really shined and it should be noted. Today was my first time in. I used to go to another place with VERY high reviews. Twice I was sold a faulty cartridge from the other place. Today when I purchased my cartridge I got home to find the container empty. I thought for sure they would say I have no way to prove it was empty since I had left the store. Luckily the guy in the back realized he had accidentally given me the display bottle and swapped it. This will now be the ONLY place I go. And their prices are a LOT better with all kinds of loyalty and veterans discounts! Only thing to be aware of is the parking situation. Both times I went (once at 430pm, again at 530pm) I was able to get one of the 3 or 4 parking spots, but it is tight. I will deal with that for my new go-to spot!

I love this dispensary! They usually have really good deals and on the rare occasion they don’t, the customer service never fails. They are always so happy to help, take time to answer any questions, and are always ready to help you get the best deal! Definitely recommend. Thanks for being awesome (: