Review of The Import House
The Import House: A Unique and Friendly Head Shop in Yellow Springs
The Import House is a women-owned head shop located in the heart of Yellow Springs, Ohio. This shop has been a staple in the community for many years, offering a wide variety of products that cater to the needs of smokers, hippies, and anyone who loves unique and eclectic items.
Products and Services
The Import House is not just your typical head shop. They offer a wide range of products that include tobacco, pipes, vaporizers, and smoking accessories. Additionally, they have a great selection of clothing, jewelry, and gifts that are perfect for anyone who loves the bohemian lifestyle.
The shop is known for its friendly and knowledgeable staff who are always willing to help customers find what they need. They offer quick visits for those who are in a hurry and are always happy to answer any questions you may have about their products.
Crowd and Accessibility
The Import House is a welcoming space that caters to a diverse crowd. They are LGBTQ+ friendly and have been recognized as a transgender safe space. The shop is not wheelchair accessible, however, as the entrance has a few steps.
Payment Options and Hours
The Import House accepts debit cards, credit cards, and NFC mobile payments. They are open from Monday to Saturday, from 10:00 am to 6:00 pm. They are closed on Sundays.
Customer Reviews
The Import House has received mixed reviews from customers. While some have praised the shop for its great selection and friendly staff, others have criticized it for its high prices and rude employees. However, most customers agree that The Import House is a unique and welcoming space that offers a great shopping experience.
"I loved everything & all the staff was warm & welcoming! I can't wait to go back!" said one customer.
"The girls in there were SO helpful and kind. Will definitely be back," said another.
Overall, The Import House is a great place to visit if you're looking for a unique and friendly head shop in Yellow Springs. Whether you're a smoker or just love bohemian clothing and gifts, you're sure to find something you love at this shop.
From the business
"The Import House, as an emporium, began in 1986 in Yellow Springs, Ohio. In 1995 for the Athens area. We pride ourselves on providing a distinct range of hand made, often fair trade and local merchandise for our customers. We stock tobacco pipes, glassware, and accessories as well as clothing, hats/beanies, gloves/mittens, silver and beaded jewelry, piercing jewelry/accessories, body cleansing/detox products and everything CBD."
Amenities
- In-store shopping
The Import House Reviews - 132
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Janell C
Staff was rude, didn't say anything to us when we walked in, didn't even get a smile only thing that was said to us was to get our IDs out as soon as we entered the back of the store. I've been there a hand full of times & it's the same experience every time, I've heard the same from several other people that have been there too. The staff was also talking about cruel, disgusting things while ignoring us. I was so uncomfortable & will not return. In any job you should know what NOT to talk about when customers are in the store. VERY disappointed.
Kerri Smith
Just left there with my family. My 17 year old was not old enough to look at the "adult section," so he was asked to not poke his head into that area. He asked why and was given a speech about felony charges and was told he was lucky he wasn't asked to leave the store. I said okay, he went into the other portion of the store, and the gentleman followed him out and said that now he had to leave because he asked him "5 times," (he didn't.) After telling my family about how nice Yellow Springs is, I had to escort everyone out of this place because of one guy being a dick. 1. If you want to have an adult section, don't put bumper stickers, hacky sacks, and posters in it. 2. If you don't want minors looking into the adult section of a general store, out up a curtain like every other head shop. Or just make it a head shop and not a hippie friendly store. There's a difference in being a responsible store employee and a total dick.
debra guarneri
Worst experience ive ever had. Spent over 100 dollars in the store and asked them to toss in a 1$ screen to go with my large purchase. Ive never been treated soo poorly in my life. Youd think that i asked them to buy me lunch or something by how negatively i was treated after that. 100% will never return.. Stay away and order online. At least this way, you wont be forced to feel like a bad guy by asking them to toss in a 1$ screen on a 100$+ purchase. I told them , at least i know where not to go next time.
Robyn F
Beautiful jewelry, unique clothing and other accessories...staff are very friendly. Manager is one awesome chick!
Ross Davis
Great service. As soon as I was through the door the woman working very politely asked if there was anything she could help me with. Unfortunately, they didn't have exactly what I was looking for, but she kindly offered other locations in the area that might carry the item and gave me directions to the other locations. I am definitely willing to go there again.
Anastasi Cheliotis
Staff is always nice. 7 pm is to early to close. Lazy hippies need to stay till at least 9. That octopus head shop is open till 9 but they suck something fierce.. hours of operation are really my only issue. Especially in the spring and summer. Get with it import house..
Aaron Zaremsky
Nice assortment of hip clothing, incense, other items and pipes/hookahs. Cool little shop.
Nick Christian
Staff was rude , and high prices . But worst of all the guy with long curly hair got very rude and condescending. He was so rude , i stopped looking at their selection , and decided not to give them my business . I left , astonished, for I have not experienced such rude behavior in a retail environment.
scott mcspadden
Rude lady at the door can’t believe this place is still open I’ll never be back you lost a lot of business because you are a rude unprofessional people left there and went straight to Phil man’s in Dayton best decision I could have made
Kris Kyle
ALWAYS HAVE WHAT IM LOOKING FOR