Review of The Import House
The Import House: A Unique and Friendly Head Shop in Yellow Springs
The Import House is a women-owned head shop located in the heart of Yellow Springs, Ohio. This shop has been a staple in the community for many years, offering a wide variety of products that cater to the needs of smokers, hippies, and anyone who loves unique and eclectic items.
Products and Services
The Import House is not just your typical head shop. They offer a wide range of products that include tobacco, pipes, vaporizers, and smoking accessories. Additionally, they have a great selection of clothing, jewelry, and gifts that are perfect for anyone who loves the bohemian lifestyle.
The shop is known for its friendly and knowledgeable staff who are always willing to help customers find what they need. They offer quick visits for those who are in a hurry and are always happy to answer any questions you may have about their products.
Crowd and Accessibility
The Import House is a welcoming space that caters to a diverse crowd. They are LGBTQ+ friendly and have been recognized as a transgender safe space. The shop is not wheelchair accessible, however, as the entrance has a few steps.
Payment Options and Hours
The Import House accepts debit cards, credit cards, and NFC mobile payments. They are open from Monday to Saturday, from 10:00 am to 6:00 pm. They are closed on Sundays.
Customer Reviews
The Import House has received mixed reviews from customers. While some have praised the shop for its great selection and friendly staff, others have criticized it for its high prices and rude employees. However, most customers agree that The Import House is a unique and welcoming space that offers a great shopping experience.
"I loved everything & all the staff was warm & welcoming! I can't wait to go back!" said one customer.
"The girls in there were SO helpful and kind. Will definitely be back," said another.
Overall, The Import House is a great place to visit if you're looking for a unique and friendly head shop in Yellow Springs. Whether you're a smoker or just love bohemian clothing and gifts, you're sure to find something you love at this shop.
From the business
"The Import House, as an emporium, began in 1986 in Yellow Springs, Ohio. In 1995 for the Athens area. We pride ourselves on providing a distinct range of hand made, often fair trade and local merchandise for our customers. We stock tobacco pipes, glassware, and accessories as well as clothing, hats/beanies, gloves/mittens, silver and beaded jewelry, piercing jewelry/accessories, body cleansing/detox products and everything CBD."
Amenities
- In-store shopping
The Import House Reviews - 132
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Megan Maynard
I've read previous reviews but I live very close to this Import House and I love it! There was one chick who worked there that was kinda rude, but eh, didn't phase me. But the guys that worked there were great. Always answered my questions, even showed me how to use certain products, or recommended their own favorites. I come here every time I'm in town. And the pricing is fair compared to what I've seen. This place is awesome, always smelling good, and always friendly. :)
Chad Johnson
Ive always had a great experience at the import house. Ive been going there as long as I can remember. If you dont visit the import house while in the majestic village of yellow springs then you didn't get the full experience that is YS. Just sayin.
L.A. Hauer (ShakespearsCyst)
Such great service and a very casual atmosphere. I got two beautiful glass pieces from this place and they're gorgeous! And also work well. It's a definite stop at Yellow Springs if you smoke. It also has a variety of incense to choose from.
Some Bitch
The products, the prices, the atmosphere, the team...I fell deeper in love with this place the further I went in. Im hooked, I doubt I'll ever stop coming here. Just wonderful wonderful people and everything I need and a ton of real knowledge. They really know their stuff! I live over an hour away and I will come here time and time again, any chance I get.
I read some other people's reviews and edited mine according to my experience...
They were having issues with the credit equipment supply company and even though 1 lovely lady was occupied they BOTH took time to be cordial...I mean, have you ever been on the phone with a business, reapeating your issue for the 14th time while still attending questions from customers without getting short? Her reserve was admirable. And she still greeted me when I came in, apologized (unnecessarily) if she thought her voice crossed my experience, and genuinely wished me a happy day upon my exit. Meanwhile her tag team partner handled me with my thousand questions HAPPILY and helped several others that came in and out during my 40 something minute visit, browsing and poking at nearly every genre of merch. Not once did I feel unwelcome, in fact I would have bet money they'd welcome any shoppers not walking in like they are owed liberties. Good head shops MUST protect their ability to sell goods. This includes age appropriate browsing, ID for credit (technically everyone is supposed to ask) and practicing Covid safety by not letting you touch things that might end up in somebody else's mouth. Be realistic when you people post these ridiculous negative reviews about a business acting professional. It's a head shop, not your buddy's garage. Show some respect.
Hippyville/Oldschool/artisan/incense
Matthew Davis
The Import House and its employees are awesome! They definitely have one of the best selections that I have seen anywhere around the Springfield area. I needed some specific advice and the lady working that day was so helpful ad friendly. I highly recommend this shop!
emily harvey
Most of the people are nice there is one rude employee. They do carry some Fair trade Items. When you buy a $22 sun catcher (hand made) and find out your friends bought the same thing on wish for $3 made in China. Thats just not right. If I wanted made in China I would have Ordered it off the internet.
Dane Helgeson
The staff was more interested in themselves then helping. They were standoffish and obviously had more important things to do. I know its all peace and love but they clearly still need to make money. Maybe less of magic spells and ghosts and more capitalism.
Danny C. Howard
I love their selection and knowledgeableness; altho i personally find some of the staff to be rude to other customers. I've witnessed them making funny faces & mocking them behind their backs but if they were rude to my face (or as soon as i turned around) I'd probably only give it four stars but since they were nice to me and i honestly thought it was hilarious i'm giving it five out of five and recommending that lady give standup comedy a shot Lol :D
Christine Kirsch
This a great hippie store. Loads of gorgeous jewelry, incense and bright clothing. The staff is helpful, I enjoyed browsing.
Thomas Freeman
LOVE this shop! They have such a wide assortment of goodies. Their selection of plant based products is solid. I stop in every time I'm in the area.