Review of The Import House
The Import House: A Unique and Friendly Head Shop in Yellow Springs
The Import House is a women-owned head shop located in the heart of Yellow Springs, Ohio. This shop has been a staple in the community for many years, offering a wide variety of products that cater to the needs of smokers, hippies, and anyone who loves unique and eclectic items.
Products and Services
The Import House is not just your typical head shop. They offer a wide range of products that include tobacco, pipes, vaporizers, and smoking accessories. Additionally, they have a great selection of clothing, jewelry, and gifts that are perfect for anyone who loves the bohemian lifestyle.
The shop is known for its friendly and knowledgeable staff who are always willing to help customers find what they need. They offer quick visits for those who are in a hurry and are always happy to answer any questions you may have about their products.
Crowd and Accessibility
The Import House is a welcoming space that caters to a diverse crowd. They are LGBTQ+ friendly and have been recognized as a transgender safe space. The shop is not wheelchair accessible, however, as the entrance has a few steps.
Payment Options and Hours
The Import House accepts debit cards, credit cards, and NFC mobile payments. They are open from Monday to Saturday, from 10:00 am to 6:00 pm. They are closed on Sundays.
Customer Reviews
The Import House has received mixed reviews from customers. While some have praised the shop for its great selection and friendly staff, others have criticized it for its high prices and rude employees. However, most customers agree that The Import House is a unique and welcoming space that offers a great shopping experience.
"I loved everything & all the staff was warm & welcoming! I can't wait to go back!" said one customer.
"The girls in there were SO helpful and kind. Will definitely be back," said another.
Overall, The Import House is a great place to visit if you're looking for a unique and friendly head shop in Yellow Springs. Whether you're a smoker or just love bohemian clothing and gifts, you're sure to find something you love at this shop.
From the business
"The Import House, as an emporium, began in 1986 in Yellow Springs, Ohio. In 1995 for the Athens area. We pride ourselves on providing a distinct range of hand made, often fair trade and local merchandise for our customers. We stock tobacco pipes, glassware, and accessories as well as clothing, hats/beanies, gloves/mittens, silver and beaded jewelry, piercing jewelry/accessories, body cleansing/detox products and everything CBD."
Amenities
- In-store shopping
The Import House Reviews - 132
Add Review
Tiffany Tiffany
I gentleman I worked with was a pleasure! He was very knowledgeable about every item in the store! They have a large selection and can we talk about how cute this is?!?!
A Murphy
It's not the same anymore, time caught up even in Yellow springs. I wish I could show my son what it was like back in the day at least Phil Man's is still holding on and they sell whipped cream chargers still too. I miss the huge display cases clear full of every gadget and do dab (get it) you can imagine and then a tiny room with a few old tee shirts and a bag sewn with old corduroy pants, now the good stuff is in the back and they have insane $400 glass art that I seriously doubt sells and the whole front of the store is incense and corduroy bags and other hipster garb. I got my first High Times Magazine there thirty some years ago.
Nicole Ratliff
Came to Yellow Springs for my 50th birthday weekend. Went to Import House & it brought back lots of memories from a time when there was one here in Columbus. I loved everything & all the staff was warm & welcoming! I can't wait to go back!
Marisa Welz
Amazing customer service. The girls in there were SO helpful and kind. Will definitely be back.
Tiffany Frost
The workers were extremely rude to me. They didn’t help me with anything I asked about and the prices were ridiculous. You can get the same stuff from any other smoke shop around, but actually get your questions answered. Will never be returning to this store again.
Ziggy Taylor
Great selection and even better employees!
Grew up locally and always loved this shop, but came back to visit recently and was reminded why. Super friendly super helpful employees with great prices on everything.
Definitely swing by if you’re in town!
Paris Valles
I got cool stuff here ✌️😁
Phillip Clapham
Best head shop around. A great selection featuring a great many pieces by independent artists. The staff is friendly and fairly knowledge. Parking isn't too bad given its location. Overall this is definitely someplace I stop every time I pass through Yellow Springs.
Eric Phillips
The absolute worst customer service I’ve experienced in my life. The employees were extremely rude for absolutely no reason. Come here if you would like to be greeted with dirty looks and snarky remarks.
Rich Trask
Visiting the shop with friends we strolled to the elevated pipe section, super nice glass pieces, locally sourced it's been told... but the staff treated us like we were criminals that needed to be closely watched at the staff's own specific burden, or so it felt. Heavy sighs and perturbed faces, supplemented by cold stares, greeted our browsing experience. We asked nothing of them, and felt like we couldn't if we wanted to, and was made to feel like our patronage was not appreciated. I guess we should have bought some of their colorful scarves or hippie trinkets, but we were there for a spectacular selection of glass pieces, as told in fable and song about this establishment. But, It was a bad vibe, and weird treatment. They made us feel uncomfortable and unwelcome... we literally drove and hour to go to this store, heard good things, but I can't see myself ever stepping foot in there again, nor will my friends.... conversely, the Smoking Octopus shop down the way was rad, helpful, the owners and employees of The Import House could take a lesson... So sorry we bothered you.