Cartel Palace
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Review of Cartel Palace
Cartel Palace: Your One-Stop Shop for All Your Smoking Needs
Cartel Palace is a tobacco supplier, cigar shop, glass shop, herbal medicine store, hookah store, tobacco shop, and vaporizer store located in Rochester, New York. The store is wheelchair accessible and LGBTQ+ friendly, making it a welcoming place for everyone.
The store is open seven days a week, with Monday to Saturday hours from 10:00 AM to 8:00 PM and Sunday hours from 11:00 AM to 8:00 PM. The store's location is at 481 Spencerport Rd, Rochester, NY 14606.
Cartel Palace has a wide range of products to offer, including high-quality cigars, herbal medicine, vaporizers, and hookahs. The store also has a vast selection of glassware, including water pipes, hand pipes, and bubblers. Customers can find everything they need for their smoking needs at Cartel Palace.
The store's staff is knowledgeable and friendly, always willing to help customers find the right product for their needs. Customers have praised the staff's helpfulness and courteousness in their reviews.
Cartel Palace is known for its cleanliness and stylish interior. The store's parrot adds a unique touch to the store's ambiance, making it a fun place to shop. The store's customers have also noted the store's high-quality products and reasonable prices.
Cartel Palace offers a loyalty program where customers can sign up for the club and receive gift certificates based on their purchases. This program is an excellent way for customers to save money while enjoying their smoking products.
If you are looking for a one-stop-shop for all your smoking needs, Cartel Palace is the place to go. With its wide range of products, knowledgeable staff, and welcoming atmosphere, Cartel Palace is the perfect place for smokers in Rochester, New York.
From the business
"Cartel Palace is a premiere smoke, vape, hookah, and CBD shop focused on providing an exceptional retail experience. Motivated to create a spacious, high-end, and enjoyable shopping environment, our vision was brought to life, setting Cartel Palace apart from the many other smoke and vape shops in the Rochester area. Smoke shops typically feature cramped, narrow aisles where it’s difficult to browse and look at different product selections. This is exactly what inspired Cartel Palace. We sell a wide variety of products and accessories, including tobacco and paper products, cigars, e-cigs and disposable nicotine vapes, an array of different CBD products, vape pens, and the largest collection of hookahs and glass pieces under one roof."
Amenities
- Wheelchair accessible entrance
Thomas Walsh
Been here plenty of times and will definitely keep coming back! Great staff n very helpful not pushy and topping it off they got a great selection of glass and silicon as well as big pieces. Plus the CBD selection goes from flower to candy. Definitely recommend this place
Jessica Greenwald
The best customer service, pricing, and selection around! I really could not recommend enough like, you shouldn't even be reading this right now you should be driving there to check them out
Kellie Ostrander
Wow!!! This is by far the BEST smoke shop in the Roc!! The customer service is on point as well as their product selection. If youre looking for CBD products, they have everything!! I no longer have anxiety because they found the perfect product for me. Do yourself a favor and look no further!! On top of everything the setup is sick!!! I will never go anywhere else, EVER!!
Marissa Kennedy
the best shop around! you will be blown away as soon as you walk in! they have everything you could ever need!! and the owners are amazing! customer service 10/10. 100% recommend
Sade' B
My husband and I had an amazing experience as first time Hookah shoppers. Angelina was absolutely incredible and informative! We will definitely be longtime shoppers here!
Jennifer Rogers
This place was awesome!! The staff was super friendly (including Kilo) and helpful and I was able to find everything I needed and more that I didn't lol! Overall it was a great experience and i will definitely be back!
Corey Powell
This is always my go to spot! I walk in always greeted with friendly and fast service. Can’t ever go wrong with coming here you will get all your smoking/vaping/decor needs all in a one stop shop! Come show love
Lori J Gacioch
These folks are tops! Recommendations were right on. Very informative. They know their products. I highly recommend checking them out!
Alysha Rios
Hayyan the wiener was very informative and willing to work with us in our price range. The shop is clean and legit. It’s your one stop shop for all your needs. Definitely will be telling all our friends about this place !
Mark G
Great service from Angelina in helping me pick out the perfect Hookah for my wife. She was knowledgeable and made my decision easier. Thanks Cartel Palace !!