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Review of Hideaway - Dinkytown
Hideaway - Dinkytown: A Unique Smoke Shop, Art Gallery, and Clothing Store
Hideaway - Dinkytown is a unique store located at 1309 4th St SE, Minneapolis, MN 55414. The store offers a variety of products and services, including tobacco, vaporizers, art, and clothing. The store is open every day of the week, from Monday to Sunday, from 10:00 AM to 10:00 PM, except on Fridays and Saturdays, when it is open until 11:00 PM.
Products and Services
The store offers a wide range of products and services, including tobacco, vaporizers, art, and clothing. The store has a vast selection of smoking accessories, including pipes, bongs, and vaporizers. The store also has a selection of high-quality glassware, including hand-blown glass pipes and bongs. The store also has a selection of art pieces, including paintings, sculptures, and other unique pieces. The store also has a selection of clothing, including men's and women's clothing, fashion accessories, and used clothing.
Accessibility
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming space for everyone.
Customer Reviews
The store has received mixed reviews from customers. Some customers have praised the store's selection of products and the helpfulness of the staff. One customer wrote, "This is the best smoke shop, hands-down the employees definitely know what they're doing and most of them. If not all of them pretty much know all of the products in the store which is really good so that way anytime I have any questions they know exactly what to say so I know what I'm buying. I really do appreciate it and this is the only smoke shop I go to now."
However, other customers have criticized the store's customer service and policies. One customer wrote, "To sell me a broken product, at full price, that I had never even touched, and refuse to refund me the cash I just handed over is really, really terrible customer service."
Conclusion
Hideaway - Dinkytown is a unique store that offers a variety of products and services, including tobacco, vaporizers, art, and clothing. The store is open every day of the week and is wheelchair accessible. While the store has received mixed reviews from customers, it remains a popular destination for those looking for unique smoking accessories, art, and clothing.
From the business
"Minneapolis Smoke Shop, Minneapolis Vape shop, Minneapolis Hookah, Minneapolis New & Used Clothing, Hookahs, Minneapolis Hookah Lounge, Minneapolis Glass, Minneapolis e-vape, Minneapolis Head Shop, Minneapolis Tobacco, Minneapolis CBD oil, Minneapolis CBD shop"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Hideaway - Dinkytown Reviews - 495
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Kud Blast
Worst customer service I have ever seen in retail. The younger cashiers could care less about your interests or needs. They actually come off as upset that they have to help you. I visited a couple weeks ago, waited about 20-30 min for help. Young female cashier was super rude and tried to upsell me on everything in the store. Gave me dirty looks when I passed on suggested items. Then when I was rung up two of my glass jars purchased we're cracked because of negligence in bubble wrapping. I unfortunately will not be returning to one of my favorite smoke shops in the Twin Cities.
N R
If you’re white the staff will be more then happy to help you. If you’re black stay away from here I had the staff follow me and eye me very closely. Despite spending 60$ on stuff here they still treat my like a convict every time I walk in here. Can a brother shop for a new bong with out white girl hovering two feet behind me¿
Anne Marie Erickson
The girls that work there r so informative, they really know their stuff!!! They can answer any question about anything I don't know if they take classes or what to keep up on all the new merchandise and products but I wouldn't go any where else and I wouldn't have anyone else help me but Phoenix or Stevie! My friends only use these two ladies for help too! Even my bud from Cali!!!
Hannah Durazo
WONDERFUL place, HUGE selection and AMAZING people!!! My husband and i are truck drivers and the guy that helped me was GREAT!!! He helped me find parking for my 18 wheeler on an incredibly busy street and then was extremely knowledgeable and friendly. I will stop here every time im in town from now on!!!!! Would recommend this place to ANYONE.
Jake V
Recently expanded, this is a great place for your glass and smoking needs. MN Legit selection is great and top notch quality, especially for the price. Just wish they carried my favorite eliquids, Jabako and Lucky Number. Luckily they are available nearby at Smokeless.
martin heintz
Walked in through back door
Was not locked. Dude who said was his shop flipped out. Said was going to call the cops cause we broke into his shop. He went on and on walking frantically in circles while ranting then finally circled out the door, so we looked around had lots of cool stuff. So don't go through the back door.
Kyle W
Super friendly, super convenient, super chill. I appreciate the wide variety of products and helpful staff. I use CBD products as part of my health regemin, and Hideaway has one of the best selections I've found in the Twin Cities. Check out the wide variety of incense in the basement, too! Forget what you know about 'tobacco shops' because the remodeled Hideaway is redefining what a smoke shop can (and should) be.
Jkobski
Very knowledgeable staff. I was buying a gift and really didn't know a whole lot about the products or anything about quality. I was imagining with the staff to be very condescending, but it was just the opposite! plus they loved the gift!!!
Aaron Jurrens
Customer service does not exist here. They sold me a hookah they insisted was "quality" and I got home and the unit was missing a bowl, a ball bearing, a grommet and the one grommet it did have stunk like it had been used. It was dry-rotted at any rate. I came in and wanted my money back for the garbage quality and complete sales staff incompetence but rather than calmly answer my questions, their version of a bouncer just kept pointing at the ALL SALES ARE FINAL line on the receipt and reading it aloud whenever I tried to make any point otherwise. I will never be back. Untrained staff with zero knowledge of their products, and when they make a mistake, it's the customers fault. As an aside, we were in the shop for 15 minutes while the sales staff chatted amongst themselves before asking if we needed anything. Pathetic. Take your money elsewhere.
Yiti Gang
denied exchange after 2 hour journey over an easy to fix problem with a product that was being exchanged within 24 hours of purchase, never even used. forced to buy a new product and denied any contact information. don't even get me started on the non-existent customer service she didn't even listen to what i was saying. didn't even look at me while i spoke to her.