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Review of Sozo Cheboygan

Sozo Cheboygan: A Cannabis Store with a Wide Selection of Products

Sozo Cheboygan is a cannabis store located in the heart of Cheboygan, Michigan. The store is open seven days a week, with extended hours from 9:00 AM to 9:00 PM on weekdays and Saturdays and from 10:00 AM to 5:00 PM on Sundays. The store offers a wide selection of cannabis products, including flowers, edibles, concentrates, and accessories.

The store has received mixed reviews from customers. Some customers have praised the store for its friendly and knowledgeable staff, good prices, and quality products. Others have criticized the store for its poor customer service and loud music. However, most customers agree that the store has a wide selection of products and good prices.

One customer wrote, "Love the new MKX carts! They are fabulous for the price! Much better than the sozo carts I was pretty much done with them. Nice save! Also best overall prices in town they're doing well at competing for sure. Staff has improved too! I hit here first then anywhere else if needed."

Another customer wrote, "Always helpful staff and good deals most of the time."

Overall, Sozo Cheboygan is a good choice for customers looking for a cannabis store with a wide selection of products and good prices. The store's staff is generally friendly and knowledgeable, and the store is open seven days a week with extended hours. However, customers should be aware that the store can be loud and crowded at times, and some customers have reported poor customer service.

From the business

"As of June 1, 2023, Sozo Cheboygan is permanently closed. Sozo Cheboygan is transitioning to new ownership, and has closed to allow the new operator to prepare to re-open. We apologize for any inconvenience or disappointment this sudden change may cause. We are so grateful for the loyalty and support of the Cheboygan community and every customer we had the opportunity to get to know. Our Cheboygan location was the first operational Sozo store. It was a privilege to serve northern Michigan over the past years. HighMiles Loyalty Program points and rewards may be redeemed at any of our other Sozo stores, where our staff are ready to help you maximize their value."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Sozo Cheboygan Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David Smith

This my favorite store. Prices are great, the music is off the chain and the staff is the best in town A+

Katherine Wilhelm

Katherine Wilhelm

👍 👎 😐
Poor Customer Service Missing Item

Store has great prices and sales and normally friendly service but today was a different story. I made a large purchase and was supposed to get a package of edibles for a penny according to their sale. When I got home to go over my purchase and receipt I found I was missing a package of gummies. I called and was basically told I was a liar and they would have to call back and go over the camera footage. I thought the way I was talked to was poor business practice. I guess I will no longer be shopping there. There are plenty of other businesses I can go to.

Catelyn Haynes

Good product and decent prices. Employees are friendly and helpful very welcoming

Caitlin Donnelly

Caitlin Donnelly

👍 👎 😐
Quality Products Helpful Employees Pleasant Experience Favorite Store

We live in Petoskey and drive to cheboygan. It's worth the drive. The quality. The employees are helpful and always pleasant. This is our favorite store!

Brianne Quest Master Bee

Love how welcoming and affordable they are! Great product as well

Tami Newman

Tami Newman

👍 👎 😐
Poor Customer Service Banned without Reason

I have shopped with the company since they opened the doors in Cheboygan, and was very happy with the first and second store managers. But the turn around with management is crazy high. Twice I have been banned, no issue no reason, I don't like one of the employees and asked that they put a note in my profile saying not to let her serve me, got banned, talked to higher ups, got the banned lifted, went in a few weeks later banned again. No reason, no call, just told I'm not allowed to shop there. The loyalty program is the only good thing they offer, but the poor customer service makes it not worth it. I will gladly spend more at xact or livwell to have great customer service.

Gir Baby

Gir Baby

👍 👎 😐
Great Customer Service Reasonable Prices

Shawn was amazing. Sozo has literally had the best customer service and prices in my recreational buying experience. Shawn went above and beyond to make sure I had exactly what I needed when I left!

Nigel Cole

Nigel Cole

👍 👎 😐
Great Service Helpful Staff Good Product Selection

When I went in the staff was super helpful in finding what I need even having been super busy at the time. Great product selection and service 🙂

Renee Belonga

Renee Belonga

👍 👎 😐
Great deals Helpful employees Courteous service

Great place, great deals! One of my fave stores in Cheboygan, employees are always so helpful and courteous, even when my bf asks a million questions! 😀😂

Jennifer Kandt

Friendly, helpful staff and a wide variety of products and prices.

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