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Review of BEYOND / HELLO Normal Cannabis Dispensary

BEYOND / HELLO Normal Cannabis Dispensary is a cannabis store, alternative medicine practitioner, and homeopathic pharmacy located in Normal, Illinois. The dispensary is open seven days a week from 8:00 AM to 8:00 PM, making it convenient for customers to shop at any time of the day. The store is located at 501 Northtown Rd, Normal, IL 61761, making it easily accessible for customers in the area.

The dispensary has received mixed reviews from customers. While some customers have praised the dispensary for its friendly staff and good selection of products, others have criticized the dispensary for its high taxes and slow service. Some customers have also complained about the dispensary's customer service, with some saying that they were treated poorly by the staff.

Despite the mixed reviews, BEYOND / HELLO Normal Cannabis Dispensary offers a wide range of products, including cannabis flowers, edibles, concentrates, and topicals. The dispensary also offers a loyalty program that allows customers to earn points for their purchases, which can be redeemed for discounts on future purchases.

If you are looking for a cannabis dispensary in Normal, Illinois, BEYOND / HELLO Normal Cannabis Dispensary is worth checking out. However, it is important to keep in mind that the dispensary has received mixed reviews from customers, so it may be a good idea to read customer reviews before making a purchase.

From the business

"BEYOND / HELLO Normal offers a wide selection of Illinois's medical cannabis flower, tinctures, capsules, concentrates, and more at our inviting dispensary. We believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our patients. We are interested in the growth, comfort, health, and healing of our patients."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

BEYOND / HELLO Normal Cannabis Dispensary Reviews - 100

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bonnie Winstead

Bonnie Winstead

πŸ‘ πŸ‘Ž 😐
Friendly Staff Understaffed Long Wait Times Patient Entitlement

Every one who is posting rude 1 star reviews are extremely ignorant, impatient and need to look themselves in the mirror 🀣 I’ve been told by staff they are very under staffed. There are sometimes only 3 people at the registers for the population of Bloomington normal that decides to come shop here. They told me they hired 8 more ppl and are in the process of getting them badges. So don’t get your panties in too tight of a wad people it’s gonna get better! There are certain check-out processes that can sometimes take a while. Also- when there’s a line of 15 rec patients and a line of 4 med patients- yeah- they’re gonna get the rec line down first. I’ve been in line and witnessed unpleasant, entitled med patients AND rec patients. GET A HOLD OF YOURSELF PEOPLE!!! Jeez. Do you enjoy being this mean? This is a great place to shop with very friendly and knowledgeable staff. I love it here and you will too. Don’t stray away due to these ignorant reviews.

Joshua Nelson

Joshua Nelson

πŸ‘ πŸ‘Ž 😐
Great product Friendly staff Helpful Recommended

They have great product! I love the atmosphere here. When I first arrived I was greeted by very friendly staff. They was able to help with getting me what I needed. When I needed more information and a simple explanation they had all the information I could need. I recommend this place to anyone in the area needing anything.

Lee

Lee

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Medical Patients Not Prioritized

It’s getting worse and worse for medical folks. I left there crying this time. Rec folks seem to be the priority now. Security will threaten to throw you out if you speak up after 30 minutes of nothing but Rec going threw while medical wait for the one window to be done verse the three for Rec.
I love the product and the staff behind the counter. The new security guy needs to learn he ain’t working in a bar, and the freedom of speech act gives anyone the right to talk.

So I found out it is written in the law that at all times Medical Patients take priority over recreational. (Period).

There is no taking turns and taking Rec people in front of medical patients. It doesn’t matter if the rec line is going out the door if there is medical people they are to be seen first it’s written in law.

Yet Management does nothing when the medical line is is long and only has one window, but the Rec line has three windows.
They say they will address it but never do.

I did send a email… I asked for someone above management to contact me but never heard from anyone. I then sent a follow up email.. still didn’t hear back from anyone. Third time a charm?

Declan F

Declan F

πŸ‘ πŸ‘Ž 😐
helpful staff knowledgeable budtenders affordable prices

Stopped by on my way back to Chicago after a family weekend at Illinois State. The front office staff were very helpful getting me enrolled into their medical patient system. Budtenders were very knowledgeable and incredibly helpful. Prices were so cheap (relative to Chicago anyway!) that I wound up doubling my order. Definitely give them a look, it was well worth it.

james perkins

james perkins

πŸ‘ πŸ‘Ž 😐
Poor Service Security Issues

I use to love going to this place staff is pretty nice but lately it's like there are more people taking care of rec then med patients and what's even now is the security guards don't do their job and let customers assault people in the parking lot and refuse to call the police after it happens. Not sure the point of having them there if all they do is play on their phone and fist bump all their buddy's

Erica Jackson

Erica Jackson

πŸ‘ πŸ‘Ž 😐
Competitive Prices Online Ordering Lots of Parking Busy

Nice variety, competitive prices, online ordering, and lots of parking. The only downside is how busy they usually are, it takes some time to get in and out, but everyone is knowledgeable and friendly.

Brandie Wilson

Brandie Wilson

πŸ‘ πŸ‘Ž 😐
Great Selection Friendly Staff Reasonable Prices

I loved coming here! Such a great selection. Very friendly staff,easy online ordering,the taxes and prices wasn't ridiculous like some places I've been to. I'll be returning every chance I get although I long for a shop where I can walk in and explore all the goodies and see everything and not just order online and pick it up.

Joy Wells

Joy Wells

πŸ‘ πŸ‘Ž 😐
Best products Great help Money-saving

Best products for pain and other issues. Employees are a great help! They let you know what's new and if you can save money in some way.

kmahoner1

If you don’t order online. You are treated like trash!

Whitney Washington

Super friendly staff and VERY clean. You immediately feel welcomed and the display cases are adorable

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