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Review of BEYOND / HELLO Normal Cannabis Dispensary

BEYOND / HELLO Normal Cannabis Dispensary is a cannabis store, alternative medicine practitioner, and homeopathic pharmacy located in Normal, Illinois. The dispensary is open seven days a week from 8:00 AM to 8:00 PM, making it convenient for customers to shop at any time of the day. The store is located at 501 Northtown Rd, Normal, IL 61761, making it easily accessible for customers in the area.

The dispensary has received mixed reviews from customers. While some customers have praised the dispensary for its friendly staff and good selection of products, others have criticized the dispensary for its high taxes and slow service. Some customers have also complained about the dispensary's customer service, with some saying that they were treated poorly by the staff.

Despite the mixed reviews, BEYOND / HELLO Normal Cannabis Dispensary offers a wide range of products, including cannabis flowers, edibles, concentrates, and topicals. The dispensary also offers a loyalty program that allows customers to earn points for their purchases, which can be redeemed for discounts on future purchases.

If you are looking for a cannabis dispensary in Normal, Illinois, BEYOND / HELLO Normal Cannabis Dispensary is worth checking out. However, it is important to keep in mind that the dispensary has received mixed reviews from customers, so it may be a good idea to read customer reviews before making a purchase.

From the business

"BEYOND / HELLO Normal offers a wide selection of Illinois's medical cannabis flower, tinctures, capsules, concentrates, and more at our inviting dispensary. We believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our patients. We are interested in the growth, comfort, health, and healing of our patients."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

BEYOND / HELLO Normal Cannabis Dispensary Reviews - 100

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Marlena Levesque

Quick lines, great selection, SUPER FRIENDLY staff and lots of smiles! Would recommend!

Kalli terrell

Kalli terrell

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Long Wait Time Poor Customer Service Inefficient Process

This. Place. Takes. Forever. I was scheduled to pick up from 6:30-7 I show up at 6:30 and I waited for about an hour and then THEY KICKED US ALL OUT 15 MINS BEFORE CLOSE. maybe if you guys didn’t work at snail speed this wouldn’t be an issue. I don’t understand why it take so long to get peoples names, grab their stuff, have them pay and be done. should be a 2 min process but instead each person is standing at a window for 15 mins each time it’s ridiculous. Also they have like 5 or 6 windows and only 2 are ever being used…

Charlie Struble

Charlie Struble

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Expensive High Taxes

The products are good. I use indica gummies for help sleeping. But the prices are ridiculous! We need more competition and less state and local taxes. Thanks to the fools in Springfield.

R E

R E

πŸ‘ πŸ‘Ž 😐
Long Wait Incorrect Order

Hit and miss. Sometimes have good deals. Almost always a long wait. Staff is pleasant however I would ensure they get your online order correct. I was given two items similar to what I ordered but very different. I ordered popcorn and got flower which is a $20 difference. And a 100mg 1 piece edible instead of 4 piece. The devil is in the details.

BR Red

BR Red

πŸ‘ πŸ‘Ž 😐
Unhelpful Staff Limited Product Selection

Friendly staff, doesn't carry products I want. They use to carry it, but no longer does. I've taken my business to Pekin.

Matt Guth

Awesome workers, huge selection. They have what other dispensaries in the peoria area do not and are cheaper.

M H

M H

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Excellent Management Outstanding Conflict Resolution Helpful Advice Satisfied Customers

Excellent management and outstanding conflict resolution! We purchased a product online (for the third time) that had unexpected and unwanted side effects. Then we had questions about the confusing percentages and product data that we read on the packaging (which we were comparing to the previous packaging and to info we found online from the product manufacturer).

None of our problems were the fault of this dispensary, but Cody took the time to investigate the issue and give us clear answers and helpful advice for future purchases of this and other products. He also brought in one of the staff medical consultants to our conversation (who was equally helpful with good advice and recommendations) AND he gave us an above-average discount on our purchase that day. We’re satisfied customers!

Kappelator

Kappelator

πŸ‘ πŸ‘Ž 😐
Limited Selection High Taxes

First dispensary I've tried. Selection was all done off of menus shown to you on a tablet. No products besides candy bars and other edibles are in the showroom. Taxes made the price nearly 2x higher than what was expected. Employees were friendly and service was relatively quick.

Charisse Agnew

Charisse Agnew

πŸ‘ πŸ‘Ž 😐
Nice Location Knowledgeable Associates Fast Service Friendly Experience

Very nice location to visit and the associates are pretty knowledgeable. Every time I visit, it's a fast, friendly experience.

John Malkin

John Malkin

πŸ‘ πŸ‘Ž 😐
Poor Employee Retention

Had to drop my review a point due to their very poor employee retention rate. I rarely see the same face and several new faces each shopping trip.

*Solid caring staff and nice selection.

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