Modernage Tobacco & Gifts
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Review of Modernage Tobacco & Gifts
Modernage Tobacco & Gifts: A One-Stop Shop for Smokers and Vapers
Modernage Tobacco & Gifts is a local business that caters to smokers and vapers in Athens, Georgia. The store is located at 3125 Atlanta Hwy and is open seven days a week, with extended hours from 10:00 AM to 9:00 PM from Monday to Saturday and from 11:00 AM to 8:00 PM on Sundays.
The store offers a wide range of products, including vaporizers, e-cigarettes, tobacco, incense, and gifts. The store is wheelchair-accessible and has a wheelchair-accessible car park and entrance, making it convenient for people with disabilities.
Modernage Tobacco & Gifts is known for its extensive selection of tobacco products that are not available in other stores in the area. The store also has a good selection of e-juices from all the big brands. However, some customers have complained about the store's no-return policy, which they find outrageous.
The store has a knowledgeable and friendly staff that is always ready to help customers find what they need. However, some customers have reported poor customer service from the owner, who they find rude and unhelpful.
Modernage Tobacco & Gifts offers in-store shopping, but delivery is not available. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.
In conclusion, Modernage Tobacco & Gifts is a one-stop-shop for smokers and vapers in Athens, Georgia. The store has a wide range of products, including tobacco, vaporizers, e-cigarettes, incense, and gifts. The store is wheelchair-accessible and has a knowledgeable and friendly staff. However, some customers have reported poor customer service from the owner, and the store's no-return policy has been a source of frustration for some customers.
From the business
"The area's oldest tobacconist now carries a full line of vape supplies in addition to all the other hip & unique smoke shop items they've been known for these past 25+ years here in Athens. We still have a large walk-in humidor well stocked with great prices, too. Hookahs and all accessories! Great items to decorate your home space, great selection of incense and essential oils as well. And now, we're your headquarters for Kratom and CBD! Great selection and prices!"
Amenities
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store shopping
Laura Davis
The young woman working behind the counter was very informative & helpful in choosing a gift for someone. She even improvised giftwrap for me & threw in some stickers at no extra charge. Also the store is gay-friendly!
Backup Email 1
Great selection of vape products and juices with the best prices in town. Not interested in their other offerings but they have a huge selection if you're into that. Very nice and professional, just remember head shop etiquette ;)!
Danielle Abis
I was in the store for literally half an hour before any one working there offered to help me. All i wanted was a new hookah bowl, and they didn't even have the size OR color i was asking for. Afterward the guy told me that I should lower my expectations! Maybe they should try to improve there selection.
Tarot Readings By Steven
Great selection and prices. However if you are not an attractive 20 something girl don't expect much customer service wise out of the associate with blue eyes and long Sandy blonde hair (never gave his name). Our first time in the store we ask about getting cigarette tubes and in the middle of our conversation he started walking away to help a pretty girl who had just walked in. Luckily another associate was listening and helped us get the tubes so cudos to him for saving the experience. I will definitely be back out of convenience and because of the second associate but will definitely also limit my interactions with the first for being so rude.
Banana Pajamas
So, I am extremely new to the vaping trend....like today new lol and I originally went to Tactical Vape and they tactically sucked. Fortunately I found myself in Modern Age and the guys there were extra awesome! The guy helping me took everything apart, explained it, and set me up! Always and forever recommending this place if you want to have a great experience !
Peter Fenton
The glass in this store is all Chinese knock off pieces marked up 100x, you can find some of the same exact glass on amazon or eBay. The staff is extremely unprofessional along with management. It's a very unwelcoming environment and extremely over priced. Cloud 9 and hookah hookup both have way better products and prices along with better selection of glass and vape products this store lacks in price quality the location blows and the staff is awful. Spend your money at places that actually care about you and avoid getting scammed.
Larry Foster
I was a little wary after reading some of the other reviews, but I went there and I was treated very nicely. I think the young lady who waited on me is named Skylar. She was so helpful, so pleasant and so nice to me. I will definitely be going back there again.
Varsha Narendra
Just went there with my friend, I started vaping a few weeks ago and my friend had never vaped before. The employee with whom we spoke was polite and engaged, answered all of our (many) questions, helped us without judgment, and made sure we got what we needed as soon as all of our questions had been answered. Highly recommend
Gillian Wallace
They sold me a counterfeit Joyetech eGo ONE, claiming it was authentic, and when i checked the security code it wasn't valid and had been checked for many times, meaning it is an imitation for certain and doesn't carry the 90 day manufacturer's warranty, which is part of why I bought that particular device. I compared it to someone's real eGo ONE and the fake atomizer has smaller viewing windows and other differences; the battery looked identical but lacked the battery level indicator, where the light flashes at different frequencies depending on the battery level. Despite being used heavily for months, the real one far outperformed the fake. It isn't even a good imitation. My boyfriend and i returned to the store with this undisputable evidence, and the owner and blonde female employee were both very rude and dismissive to us. The ditzy, incompetent, un-knowledgeable blonde suggested it was a clone.... i did not pay $80 for a clone. A clone would have been sold to me as such at a much lower price and would not have the Joyetech name and logo on it, and be closer in appearance and performance to the product it's a clone of... this is clearly a counterfeit product. The owner refused to even look at my evidence, and still insisted he got it from the manufacturer, it's real, end of story. When we wouldn't accept his lies, he told us to leave rather than give me store credit to replace it with a genuine product, which is what I paid for. I only asked for store credit towards purchasing something that wasn't fake, and he could have resold the unused fake to someone else since he doesn't care about anything but money. This leads me to believe that none or few of their products are genuine. When I got home i decided to check the Pro tank 3 I had bought there that was just stolen, and it too was counterfeit. The security code wasn't even the right format. But at least that one was under $20 on sale. Shame on them for passing off cheap imitations as high end vapes and charging outrageous prices, and when confronted with evidence, refusing to make things right with a longtime loyal customer. I will no longer shop there and will warn others that they sell fakes for more than other stores sell the real ones, and provide terrible customer service with zero backing of their products and insulting treatment of (formerly) loyal customers. There are several helpful, knowledgeable, friendly employees I have dealt with there, including the one who actually sold me the ego ONE and didn't realize his boss stocked fakes, but the rude, incompetent blonde girl and despicable owner who stocks fakes bring the whole place down.
Willeam Flacko
Came in for a vape battery. I repeat BATTERY. I mustβve said that word 5 times in describing what I need and this fool proceeds to bring me every piece of a g pen other than the battery. After finally getting it understood that I need a BATTERY, I select one that turned out to not produce smoke with what I have for some reason and when I come back to return it he chooses that point to inform me that they donβt accept returns or exchanges. Dude told me there was a sign on the door when I contested and turns out thereβs no sign on the door only a 2βx 2β sign flat on the counter that nobody sees unless itβs pointed out to them. In summary, i lose my money because this awkward turtle didnβt explain the return policy before I left. TERRIBLE CUSTOMER SERVICE. A thousand middle fingers to this store and itβs lame policies they neglect to tell you about until itβs too late. UPDATE: They told me they saw this review, so are unwilling to help me because I hurt their feelings lol. Of course, They said had I called yesterday before putting this review up then they couldβve helped. Only reason I put this up is because they wouldnβt help me in store yesterday and just gave me the options to either walk out with a piece I couldnβt use or spend more money.