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Review of Lotus Vape & Smoke Shop - Naples

Lotus Vape & Smoke Shop - Naples: A One-Stop Shop for All Your Smoking Needs

Lotus Vape & Smoke Shop is a one-stop-shop for all your smoking needs. Located at 4396 Tamiami Trail N, Naples, FL 34103, this shop offers a wide range of products, including vaporizers, cigars, hookahs, and tobacco. The store is open from Monday to Saturday, from 10:00 am to 8:00 pm, and offers several service options, including in-store pickup, in-store shopping, and same-day delivery.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for everyone to access. The store is perfect for those who are always on the go, with a quick visit option available for those who want to make a quick purchase.

Lotus Vape & Smoke Shop accepts several payment options, including debit cards, NFC mobile payments, and credit cards, making it easy for customers to pay for their purchases.

The shop offers a wide range of products, including vaporizers, cigars, hookahs, and tobacco. Customers can choose from a variety of products, including e-liquids, pipes, and rolling papers. The store has a great supply of many items, and the staff is knowledgeable and helpful in making recommendations.

However, some customers have reported bad customer service experiences. Some customers have reported rude staff who are unhelpful and unfriendly. Some customers have also reported that the staff did not inform them of issues with some products at the time of purchase.

Despite these negative reviews, many customers have reported positive experiences at Lotus Vape & Smoke Shop. Customers have praised the store's friendly and knowledgeable staff, great prices, and incredible stock. Some customers have also praised the store's rewards program, which offers great discounts and benefits.

If you're looking for a one-stop-shop for all your smoking needs, Lotus Vape & Smoke Shop is definitely worth checking out. With a wide range of products, great prices, and friendly staff, this shop is perfect for anyone looking to purchase smoking products in Naples, FL.

From the business

"Smoke Shop - Head Shop - Tobacco Shop - Cigar Shop - Vape Shop - E-Liquids - Mods - Juul - Phix - Myle - Rolling Papers - Hookahs - Hookah Tobacco - Grinder - Water Pipes - Kratom - CBD - CBD OIL -Novelties - Oil Rigs - Vaporizers - Mods - T shirts - Gift Items - Incense - Candles - Cigar Novelties - Silicon Pipes - Acrylic Pipes - Ashtrays - Detox - Stch Cans - Rolling Papers - Wraps - Hemp Oil - Raw Papers - BackWood Cigars, Disposable Vapes and Many More ."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Lotus Vape & Smoke Shop - Naples Reviews - 350

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
PrimeCore Tactical

PrimeCore Tactical

πŸ‘ πŸ‘Ž 😐
Great customer service Extensive knowledge Good prices and options

Great customer service. The employees there have extensive knowledge about all vape/smoke related products. Also the prices and options compared to other shops in Naples can't be beat.

Megan Santaromita

Megan Santaromita

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Poor Customer Service Lack of Product Knowledge Defective Product

Just bought a nectar collector...super unhappy. Going into lotus I made them aware I am a new user of nectar collectors, that being said they did not give me any information on the piece I was buying and also sold me the piece with the wrong attachment so when I got home to use it after once use the end piece fell out and burned a HUGE hole in my rug. When going back to ask for help they tell me they do not have replacement pieces and I have to go somewhere else for help. This place sucks and there staff has little knowledge on there products....I HIGHLY RECOMMEND TREASURE CHEST OVER LOTUS.

Tamara R

Tamara R

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Knowledgeable Staff Professional Service Great Store

I went to the store for first time and Hayley was very knowledgeable and help me to get what I was looking for. She is very professional. Love the store.

Larry Falisi

Clean shop, friendly staff, amazing assortment of anything you need... my only smoke shop stop from now on!

MilitantDOAR Achilles

MilitantDOAR Achilles

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Superior Selection Top Notch Customer Service Highly Recommended

I love this place and have only been going to them for their superior selection, top notch customer service, every time I walk in the door I’m greeted. Staff is very informative and will always go out of their way to let me know what is what and if anything new is coming in. Would highly recommend this place to anyone.

Brittney Crawford

Nissa and Marci were amazing. Great customer service and super friendly. 10/10 beyond great. Highly recommend

Christian Michael

Christian Michael

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Excellent Help Amazing Prices Great Selection Customer for Life

Came in here to buy a pen for my cartridge and was amazed by the selection! Kodi and Armando were excellent help! Their prices are amazing and selection was over the top. I love everything about this place! Thank You! I am now a customer for life! If you need something smoke related, don't go anywhere else! Thank You Lotus Vape shop!!!! 5 stars all the way!!!!

Mark Finlay

Mark Finlay

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Overpriced Poor Service

I think they have a great selection and I think the staff does want to help, but twice now I've walked out with a different juice than they claimed to have handed me-- I know it's my fault for not looking before I pay, but it's also not much to ask for them to read the bottle before handing it to me! It's also just overpriced here... It's understandable to go here if you're in a bind, but mostly everything here can be found cheaper elsewhere.

Matthew Houde

Matthew Houde

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Unreasonable Return Policy Poor Customer Service

Their return policy is very unreasonable in my opinion. I bought a 510 thread battery here that was broken and didn’t turn on when I got home. I don’t live close to this shop and I needed a battery that night so I went to a Treasure Chest nearby and got a battery that worked. When I tried to return the broken battery here they said they couldn’t offer me a refund or even store credit, (even though I had my receipt) just an exact replacement of the one I bought initially.
I will never be returning to this shop..
There are plenty of other smoke shops around the area with more laid back, understanding policies and far more laidback and friendly employees.

Elisabeth

Elisabeth

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Knowledgeable Staff Friendly Service

Went into this smoke shop the other day and was helped by Nessa. She was super knowledgable about the kratom and helped me get some for my boyfriend. She was very sweet and kind unlike the girls in there who are rude. Thank God they got some one decent in there.

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