Review of Surterra Wellness
Surterra Wellness: A Cannabis Store and Wellness Center in Key West, Florida
Surterra Wellness is a cannabis store and wellness center located in Key West, Florida. The store is open seven days a week, with varying hours depending on the day. The store is primarily a cannabis dispensary, but it also offers wellness services to its customers.
The store's location is convenient and easy to find. It is situated at 3126 Flagler Ave, Key West, FL 33040. The store's phone number is (850) 391-5455. The store's website is not mentioned in this description.
Surterra Wellness has received mixed reviews from its customers. Some customers have praised the store's knowledgeable and friendly staff, while others have criticized the store's customer service. The store's products have received positive reviews from customers who have tried them.
Surterra Wellness is primarily a cannabis dispensary. It offers a wide range of cannabis products, including flowers, concentrates, and edibles. The store's products are of high quality and are available at reasonable prices. The store's staff is knowledgeable about the products and can help customers choose the right product for their needs.
In addition to cannabis products, Surterra Wellness also offers wellness services to its customers. The store offers yoga classes, massage therapy, and other wellness services. These services are designed to help customers relax and improve their overall well-being.
Overall, Surterra Wellness is a good cannabis store and wellness center in Key West, Florida. The store's products are of high quality, and its staff is knowledgeable and friendly. The store's wellness services are also a nice addition, and they can help customers relax and improve their overall well-being.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Delivery
- In-store pickup
- In-store shopping
Dani Mo
Love surterra. Treat you right, great deals of the day, efficient experience, fast service
DJ Beam
Wonderful staff! Just the nicest people with tons of information and knowledge. They have ample parking and a convenient location on Flagler Ave. I love the product list! It helps make me make a decision quickly and easily. All the products are awesome! I love the flower and concentrates the best! Thanks for making shopping quick, easy, and super friendly!!!
Robert Bethel
One of my favorite places in general! Carolina and the staff are all excellent! The products are fantastic and the staff complete the experience beautifully! Shout out to you guys for your hard work it never goes unnoticed!
KEY WEST RN
I know literally nothing about mmj except I can only take when I sleep. I was asking questions and person helping me, was looking at me like I was crazy. Eyes matter. If a person know nothing, explain it to them. She seemed new. But, not helpful. Products I have tried are good, customer service with this one particular person, needs to improve! Let me add I only use one hit or a few drops before I close my eyes. You non sleepers out there should TRY this. This had made a massive difference in quality deep sleep. Pain does not wake me, instead when I wake up I have pain (if that makes sense). Quality sleep is essential towards quality of life. I usually go about once every 9 months. I had tried using this when it first came available with terrible results. I cannot stand being high or mind altered. Giving up on it for a few years, researching it some more and taking right before I go to sleep, has made a BIG difference. The employees should be kind, caring and compassionate and understand not everyone uses this stuff and has the knowledge about it that you have. Be patient and share your knowledge.
Chelsey
Extremely professional! I love Surterra and have not gone anywhere else because all my needs have been met!
Mike Woodson
Excellent Dispensary. Staff is very friendly & knowledgeable. Customer service wise hands down the best dispensary I’ve ever been too. Every one who works there is great but I there is one wellness coordinator in particular named Carolina, her knowledge of products and customer service is impeccable. I highly recommend Surterra to every patient I know
Lisa Crawford
I was down visiting key west and stopped in. I was immediately greeted by a very nice (and very knowledgeable!) young lady named Megan. She answered all my questions and i felt right at home, as though this were my usual store. Another customer came in and she greeted them by name which i loved! A second very pleasant young lady cashed me out, i believe her name was Heather. She had me laughing so hard! Both employees seemed happy in their jobs, so friendly but still professional. Great vibe in there. I wish this was my home store! So clean and organized... seems like a great crew!
Alexandria Stoughton
As a local, this is the only dispensary I go to down here. Not only is every employee the sweetest & extremely knowledgeable about every product, but this dispensary really has just the right amount of everything. Orders never take longer than 5 minutes when you go inside which I know at other places down here you can be waiting an hour plus. Shout out to Carolina & the whole team there, they really make the experience so enjoyable! If you have any questions about anything they’re always more than happy to help. Don’t waste your time at other places down here, Surterra is the best!
Kalli Sinklair
This is by far my favorite dispensary in key west. Not only do they have awesome quality thc they are also very kind. They treat you like a friend, they remember your name, and always ask how you’re doing and genuinely want to know. If you want to feel comfortable I definitely recommend going here. Plus they are always fast, I’m in and out with all my orders.
drew herrman
I went inside and handed my card over to the lady at the front as usual. The other lady was asking me what I want and very helpful.
Apparently there was an issue with my card and I wasn’t able to purchase anything even though my card expires in 5 months.
The friendly lady all of sudden threw the card back at me and said I need to call my doctor. Without any other explanation and acted as if I wasn’t even there and started talking with the next guest.
I’m new at this like many others and would have appreciated an answer or two to my questions about the situation. As soon as I wasn’t a customer I became a nobody.
I went to Trulieve and they helped me out.