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Review of Twisted Smoke Shop (J St)

Twisted Smoke Shop (J St) is a one-stop-shop for all your smoking needs. Located in Sacramento, California, this tobacco shop offers a wide range of products including cigars, hookahs, glass pipes, and vape gear. In addition to smoking accessories, they also have a selection of clothing and decorations.

The store is open seven days a week, with hours from 10:00 AM to 10:00 PM on weekdays and Saturdays, and 11:00 AM to 9:00 PM on Sundays. They offer quick visits for customers who want to pop in and out, and have a wheelchair-accessible entrance and parking lot for those who need it.

While some customers have complained about high prices, others have praised the friendly and helpful staff. One customer even mentioned that the staff member who helped them, Taylor, was "super cool and helpful" and made them feel welcome despite looking for budget-friendly items.

Twisted Smoke Shop (J St) offers a variety of payment options, including debit cards, credit cards, and NFC mobile payments. They also have in-store shopping available, but do not offer delivery at this time.

Overall, if you're in the Sacramento area and looking for a smoke shop with a wide selection of products and friendly staff, Twisted Smoke Shop (J St) is worth checking out. Just be prepared to pay a little extra for the convenience of shopping in-store.

From the business

"Welcome to the oldest smoke shop in Sacramento. Established in 1994, Twisted offers everything you need, in the smoking category. With wide selection of American glass, vaporizers, grinders, CBD, Kratom, and much more. Stop by at any of our 4 locations within Sacramento area and #GetTwisted."

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

Twisted Smoke Shop (J St) Reviews - 150

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sarah Williams

Sarah Williams

πŸ‘ πŸ‘Ž 😐
Great Variety Helpful Worker Welcoming

It’s a good shop with a great variety of products. The worker was helpful and welcoming, suggested options to accommodate my interest.

Jeff Girdwood

Jeff Girdwood

πŸ‘ πŸ‘Ž 😐
Wide selection Awesome quality Great price Friendly staff Strong silicon bongs Aesthetically pleasing

My girl and I loved this place! Wide selection, awesome quality glass for a great price, friendly staff and some of the strongest (but still aesthetically pleasing) silicon bongs and containers. Would rate higher if I could.

Mark B (Marque)

Mark B (Marque)

πŸ‘ πŸ‘Ž 😐
Overpriced Poor Customer Service

Selection inside of shop is very good. Some things (magic flight launch box) is very overpriced.
However, one of the young ladies who works there has some of the most indifferent, neutral, and at times rude ways of treating her customers. I had her assist me on three separate occasions, and every one of them I felt as though I was unwanted in the store.
This is to the point where I don't even want to enter the store if she is there.
Other than that, the store has good taste, and the selection is pretty big.

paulamackattack

paulamackattack

πŸ‘ πŸ‘Ž 😐
Unfriendly Staff Lack of Product Knowledge

I grew up down the street from this store and it used to be run by people that had more of the look of people that should work there and they were so chill and friendly. Not this guy.. he.doesnt look like he'd know anything about the products he's selling.

Jeremy Taylor

Jeremy Taylor

πŸ‘ πŸ‘Ž 😐
Great Selection Knowledgeable Staff Professional Service

Super nice people here. They have a great selection/variety and the girl who helped me was knowledgeable and helpful. When I couldn't find the option I wanted she was professional and polite. I will be returning here for anything I need. great shop.

Synergy Melts

Synergy Melts

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Knowledge

Ask for simple things every smoke shop carries and the worker acted like he didn’t know anything. Maybe it was his first day at a smoke shop period but seems like they hire folks who don’t know anything about anything

Stephen Sarandis

Stephen Sarandis

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Value Great Product

I went in for a vape pen, and I didn't know anything about vape pens. The girl there was very helpful and friendly and answered all my questions. I ended up buying one and it works great. I even spent less on it than what I was expecting so that made the experience even better. Five stars for sure!!!

Sage Smith

Sage Smith

πŸ‘ πŸ‘Ž 😐
Good selection Friendly service Fast service Knowledgeable staff

Good selection of glassware. Friendly service. Small place with clothing in front and a "special section" in back. This used to be a go to place for glass and that kind of stuff until things lightened up. All and all good place, fast service, and a knowledgeable staff.

Luis J. P

Luis J. P

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Difficulty Returning Items

Watch out for what you buy here. The employee wasn't very knowledgeable wasn't much help. I purchased an item, employee had mentioned to me I could return it if I had any issues with it or did not use. I didn't end up using the item so I went to return the item 15m after buying it. Same employee said he couldn't approve a refund w/out a manager present. Come tomorrow. After returning again only to get denied once more Have not been able to get a refund.

Thanks

Michael Timms

Michael Timms

πŸ‘ πŸ‘Ž 😐
excellent selection great prices super cool shop courteous staff helpful staff knowledgeable staff

Ryan was super courteous, helpful, and knowledgeable! The shop is super cool and they have a excellent selection and great prices. Couldn't have been better!

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Twisted Smoke Shop (J St) Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 11 AM to 9 PM