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KOLAS Fruitridge/South Watt - Marijuana Dispensary Logo

KOLAS Fruitridge/South Watt - Marijuana Dispensary

4.7

317 reviews

Review of KOLAS Fruitridge/South Watt - Marijuana Dispensary

KOLAS Fruitridge/South Watt - Marijuana Dispensary is a cannabis store located in Sacramento, California. The store offers a wide range of products and services to its customers. The store is open seven days a week, from 7:00 am to 9:00 pm. The store has a wheelchair-accessible entrance and parking lot, making it easy for customers with disabilities to access the store. The store is also LGBTQ+ friendly, making it a welcoming place for everyone.

The store offers a variety of service options to its customers, including delivery, in-store pickup, and in-store shopping. Customers can also enjoy same-day delivery, making it easy for them to get their products quickly. The store accepts debit and credit cards, making it easy for customers to make payments.

The store has a quick visit planning option, making it easy for customers who are in a hurry to get in and out of the store quickly. The store also offers a variety of products at fair pricing, making it a great place to shop for cannabis products.

The store has a team of friendly and knowledgeable budtenders who are always ready to help customers. Customers can ask them any questions they have about the products and get professional advice. The store has received positive reviews from customers who have praised the staff for their excellent customer service.

If you are looking for a cannabis store that offers a wide range of products and services, KOLAS Fruitridge/South Watt - Marijuana Dispensary is the place to go. The store has a welcoming atmosphere and a team of friendly and knowledgeable staff who are always ready to help customers.

From the business

"KOLAS proudly provides our customers with the largest variety of essential cannabis products available in the Sacramento area - over 700 vapes, flowers, prerolls, edibles/beverages, tinctures, topicals, CBD, specialty products, and accessories. Open 7 days 7am-9pm. Visit our website to download our Loyalty App and sign up for our e-mail newsletter to receive weekly promotions and company info. Or call 916-46KOLAS 7 days a week for customer service assistance. KOLAS - Always Essential. Always Open."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

KOLAS Fruitridge/South Watt - Marijuana Dispensary Reviews - 317

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
tonyanika simpson

tonyanika simpson

👍 👎 😐
Excellent Service Helpful Staff

Christopher was excellent! He let me know he was a new employee and didn’t hesitate to answer my phone questions. Great job!

Michael Allen

Michael Allen

👍 👎 😐
Excellent Experience Friendly Staff Efficient Service

Excellent experience. Very friendly staff made me feel quite welcome and they got me in and out with no problems. I will definitely go back to this location.

K K

K K

👍 👎 😐
Poor Customer Service Unprofessional Staff Miscommunication

I visited this location on two separate occasions, both with incident. The first visit was 5/2/2020, around 8:45pm when I was told by security I wasn't able to come in due to two other patients ahead of me. I left and returned the next morning 5/3/2020 and spoke with the team Lead who identified herself as "the store manager", which she lied about, and she argued with me in regards to my concerns with the posted store hours and the security not allowing customers in before closing. I advised her a sign properly notifying customers about being turned away 15 means prior to closing would be beneficial in making customers aware instead of upsetting them from taking the drive to your location and not being serviced. She completely looked at me with a blank stare and replied we can't service anyone after 9pm. I told her it wasn't 9pm, it was beforehand with only 2 people ahead, there needs to be something in writing posted for customers to be aware, and she asked me to leave and never return. The other young lady working was acting as if she was the team Lead's cheerleader in egging her on with the aggressiveness and putting me out. She told the security guard I'm 86'd out (wow real professional right?) She stated I have plenty time in the day of the 13 hours the store is open to make a visit (like I'm not aware of the business hours and I've been coming to that location well before the new staff of Kolas and the team lead were there.) The things she said to me, being a long time paying customer was beyond rude, unprofessional, and belittling. I'd like the surveillance to be watched by the proper management and the employees involved reprimanded for their actions. I respect all policies of a business, but being treated like dirt on the ground based on my concerns with customer service is not okay. Please feel free to reach out to me, as I tried to get a hold of the REAL manager Dom, but was turned down and hung up on by the staff. Take your money elsewhere they don't care about customers at all.

Brandon Mangold

Isabella did an awesome job! She was very helpful and knowledgeable!

Ashli Cuen

Ashli Cuen

👍 👎 😐
Great Service Friendly Staff Affordable Prices

Christopher was great and very helpful during my visit. I definitely will be coming back because everybody was so friendly and the prices are great. :)

Rocky Erickson

Rocky Erickson

👍 👎 😐
Poor Customer Service Lost Customer Political Discrimination

I really wish there was a way to give 0 star reviews. All start by saying that I've been coming here once a week All start by saying that I've been coming here once a week Every week for the last year spending at least $200 a month here. That being said the way the day handled this tonight they not only lost me as a customer But also At least 5 to 6 of my friends that spend that or more a month there as well Buy me simply just killing them How they do business and recommending they start shopping somewhere else with me. I am so tired of all these games everyone's been playing about Attacking individuals or stuff like this blocking them out of things simply because Attacking individuals or stuff like this blocking them out of things simply because They are wearing a Make America Great Again hat.

LaRon Bryant

Entire process went very smooth.Crystal was the team member that helped me and she did an amazing job.

Aja Tidwell

Aja Tidwell

👍 👎 😐
Friendly Staff Great Service Patient

Christopher was AWESOME. He was so patient and caring with my mom and I who took FOREVER making her decisions lol. Every staff member had a smile on their faces, and I think they even made my Service Dog Cal (who's a Pitbull) the unofficial Kolas mascot lol. This Kolas location is DEFINITELY number 1 in my top 5!!!

Julie Rivas

Julie Rivas

👍 👎 😐
Great Customer Service

Regina was nice, knowledgeable, and quick with.great customer service skills. I always get perfect service when I visit.

Elisha Marie

Elisha Marie

👍 👎 😐
Great Customer Service Efficient Appreciated

Kassandra provided great customer service & answered all of my questions quickly and efficiently. Much appreciated, as I always shop with Kolas! Thank you again Kassandra! (:

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KOLAS Fruitridge/South Watt - Marijuana Dispensary Hours

  • Monday 7 AM to 9 PM
  • Tuesday 7 AM to 9 PM
  • Wednesday 7 AM to 9 PM
  • Thursday 7 AM to 9 PM
  • Friday 7 AM to 9 PM
  • Saturday 7 AM to 9 PM
  • Sunday 7 AM to 9 PM