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Review of CBD Pros USA

CBD Pros USA: A Knowledgeable and Friendly Cannabis Store in Wylie, Texas

CBD Pros USA is a local cannabis store located in Wylie, Texas. The store offers a wide variety of CBD products, including oils, gummies, drinks, and even coffee. The store is open seven days a week, with hours ranging from 10:00 AM to 9:00 PM on weekdays and Saturdays, and 11:00 AM to 8:00 PM on Sundays.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. CBD Pros USA offers curbside and in-store pickup, as well as in-store shopping. The store accepts debit cards, credit cards, and NFC mobile payments.

The staff at CBD Pros USA is knowledgeable and friendly, with many customers praising their excellent customer service. Customers can ask questions and receive recommendations from the staff, who are well-versed in the different products available. The store also offers free samples, allowing customers to try out different products before making a purchase.

While some customers have reported issues with faulty products, the store has received overwhelmingly positive reviews. Many customers have praised the store's knowledgeable staff, wide variety of products, and excellent customer service.

If you're looking for a friendly and knowledgeable cannabis store in Wylie, Texas, CBD Pros USA is definitely worth a visit.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

CBD Pros USA Reviews - 248

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Quincy Ragsdale

Jessi was very tentative and informative. Had an awesome time will be back.

Kyle Gainley

Jesi is suoer knowledgeable and really warm. Really like coming in and knowing she's here to help with anything

Emily Minio

So patient with answering my 5 million questions. Love coming here for 1x1 experience.

rylee bellman

rylee bellman

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Employees Poor Management

I’m not very familiar with CBD since I don’t use CBD, but the franchise seemed very interesting and I wanted to learn more about it. Devin invited me in so I could see day-to-day operations of a store and learn about the different products in the store. He was very friendly/informative and the other employees there were too. Not only were they helpful to me, but they went above and beyond to help make customers more knowledgeable. They were educating people, not just cramming products down people’s throats.

However, since I was there longer than a normal customer that raised red flags to a manager watching the cameras. They told the employees working that they had to have everyone leave the store, despite the employees explaining to the manager that I was there for a good reason. Devin let me stay a little longer so I could at least learn more about some products and buy $250 worth of stuff for my girlfriend/dog.

That almost killed a $250 sale for the store, not to mention being a huge turn off and not feeling welcomed to learn more about opening a franchise. Not sure if I’d like management killing my stores’ sales like that. Just let the employees do what they’re paid to do.

Matt Newby

Matt Newby

πŸ‘ πŸ‘Ž 😐
Helpful staff Effective products Recommend to others

Nicole and Jesi have both been super helpful and informative to help with sleep and nerve pain. I was referred there by a friend and I will certainly refer anyone to this store. Many thanks to them and CBD Pros.

Portia Bingman

Portia Bingman

πŸ‘ πŸ‘Ž 😐
knowledgeable helpful friendly fun

Kelly was so sweet and knowledgeable about the products. She was quick to help us and explain everything, offer suggestions, and laugh and have fun while working. She was a great help and we’ll definitely be telling everyone we know to stop in!

Alexia Boyd

Alexia Boyd

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff Repeat Customer

i've been in store twice now and both experiences were equally as great. on the first day of their business, i was their first customer and the ladies there helped me so much. when i came back, it was great to see some of the familiar faces that helped me the first time around and it was even better that they had recognized me and welcomed me back.! something like that will always make you wanna go back and their product knowledge is off the charts.! i will be a repeat customer, for sure.!!

Dianna Banana

Dianna Banana

πŸ‘ πŸ‘Ž 😐
Great Customer Service Effective Product Convenient Usage

The employee who helped me was so amazing. He really listened to my concerns and gave me all the help I needed and more! Will definitely be coming back for more. I honestly can already feel a difference in my anxiety and overall peace of mind. I love that I can put the brio vanilla drops directly into my drink of choice and they honestly taste bomb in Coke Zero lol

risab134

They are always extremely kind and so very helpful!

Crystle Wylie

Crystle Wylie

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Great Customer Service

I have came in the store twice the first time I spoke with the lady named Kelly and the second time a lady named Kelsey. The reason behind going in the store was not for me but for a lady I take care of so I know absolutely nothing about anything they were selling. These two people knew so much about their products and taught me so many different things I should have walked out of there with a full-blown "certificate of knowledge" I highly recommend this store to anybody interested in this type of product and I hope you are fortunate enough 2 go in when one of these two ladies are working. I was told there's another gentleman that works there and his name is Josh who is just as informative from what I'm told. This business gets seven Stars if you ask me!

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CBD Pros USA Hours

  • Monday 10 AM to 9 PM
  • Tuesday 10 AM to 9 PM
  • Wednesday 10 AM to 9 PM
  • Thursday 10 AM to 9 PM
  • Friday 10 AM to 9 PM
  • Saturday 10 AM to 9 PM
  • Sunday 11 AM to 8 PM