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Review of H.T Smoke Shop

H.T Smoke Shop: A Local Tobacco Shop with Mixed Reviews

H.T Smoke Shop is a local tobacco shop located in Mansfield, Texas. The shop offers a variety of tobacco products, including cigarettes, cigars, and smoking accessories. The store is open seven days a week from 10:00 am to 7:00 pm, making it convenient for customers to visit.

According to the business data, H.T Smoke Shop offers in-store shopping and is wheelchair accessible. The shop accepts debit cards, credit cards, and NFC mobile payments. Customers can plan a quick visit to the store, and the shop has a good location with a wheelchair accessible entrance and parking lot.

However, the customer reviews for H.T Smoke Shop are mixed. While some customers praise the shop for its friendly service and good selection of tobacco products, others have had negative experiences. Some customers have complained about the quality of the products, with one customer stating that they spent $60 on a box of cloves that were stale and had no flavor. Another customer complained about the poor quality of the cigars, stating that they were dry and falling apart.

Some customers have also criticized the customer service at H.T Smoke Shop. One customer stated that the owner was aggressive and had poor people skills, while another customer complained that the owner refused to exchange a faulty product. However, other customers have praised the owner for his friendly and knowledgeable service.

Despite the mixed reviews, H.T Smoke Shop has a loyal customer base. Some customers have been visiting the shop for years and appreciate the competitive prices and good selection of tobacco products. The shop also offers discounts for bulk purchases, which some customers appreciate.

In conclusion, H.T Smoke Shop is a local tobacco shop that offers a variety of tobacco products and smoking accessories. While the shop has received mixed reviews, it has a loyal customer base and is a convenient option for those in the Mansfield area looking for tobacco products.

From the business

"Premium Cigar, Delta-8, CBD, Kratom, Vape, pipe and many More. Best cigarettes cartoon price in town!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

H.T Smoke Shop Reviews - 43

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tim Little

Tim Little

πŸ‘ πŸ‘Ž 😐
Great Value Friendly Owner Knowledgeable Staff

Great place for cheaper tobacco needs and supplies. Owner is friendly and knowledgeable. You will never have a complaint!

Mostafa Vahed

Mostafa Vahed

πŸ‘ πŸ‘Ž 😐
Poor Service Low Quality Product

Very POOR service. I bought torch from him and lasted 2 days. Went back for exchange and he is telling me to contact the manufacturer.

TracerDFW

TracerDFW

πŸ‘ πŸ‘Ž 😐
Good Service Nice Selection Competitive Prices

Been going there for years (used to be located in old downtown Mansfield). Good service. Nice selection. Competitive prices.

Trey Skies

Trey Skies

πŸ‘ πŸ‘Ž 😐
Bad Customer Service

its cool they have wicks but the owner has TERRIBLE "people skills", he literally catches an attitude every time I go

The Girls

The Girls

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Great cigar selection Needs better hours

Great cigar selection, tho sometimes a lil dried out. So much other stuff in the store! Needs better hours, 7pm is too early to close.

Leah Wiltshire

Leah Wiltshire

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Discounts Small Business Support

The gentleman who runs this place always gives us a discount when we buy in bulk.. it's a nice sentiment that's been lost on a lot of small business owners.

Michael K.

Michael K.

πŸ‘ πŸ‘Ž 😐
Expensive

More expensive than a regular convenience store. Nice pleasant polite folks however

Jan Nitsch

Jan Nitsch

πŸ‘ πŸ‘Ž 😐
Great Service Fast Unique Product

Great service, fast and he carries the old Garrets scotch snuff which I cant find anywhere else

Cassadina Evans Heckman

Prices are decent, good quality products..The guy who runs the store is nice.

Ruben Gurung

Ruben Gurung

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

Bought a battery for my vape pen and it didn’t work. The owner refused to exchange it and told me they have β€œNo return/exchange” policy.

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H.T Smoke Shop Hours

  • Monday 10 AM to 7 PM
  • Tuesday 10 AM to 7 PM
  • Wednesday 10 AM to 7 PM
  • Thursday 10 AM to 7 PM
  • Friday 10 AM to 7 PM
  • Saturday 10 AM to 7 PM
  • Sunday 10 AM to 7 PM