Search

Review of Cloud 9 Express

Cloud 9 Express: A Tobacco Shop and Adult Entertainment Store in Brownsville, Texas

Cloud 9 Express is a tobacco shop and adult entertainment store located in Brownsville, Texas. The store offers a wide range of tobacco products, including cigars, cigarettes, and vaping supplies. In addition to tobacco products, the store also offers adult entertainment items, such as magazines and DVDs.

The store is open seven days a week from 10:00 AM to 10:00 PM. Customers can visit the store in person for in-store shopping, and the store is wheelchair-accessible, with a wheelchair-accessible entrance and parking lot. However, the store does not offer delivery services.

Cloud 9 Express is known for being LGBTQ+ friendly, making it a welcoming environment for all customers. The store is also known for its quick visit planning option, allowing customers to make a quick stop to purchase their desired products.

The store accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments. Customers can choose the payment method that is most convenient for them.

While some customers have had positive experiences with Cloud 9 Express, others have had negative experiences. Some customers have praised the store's well-stocked inventory and excellent customer service, particularly from employee Steve O. However, other customers have criticized the store's prices, with some items being significantly more expensive than they are at other stores or online. Some customers have also reported issues with faulty products and poor customer service from some employees.

Overall, Cloud 9 Express offers a wide range of tobacco products and adult entertainment items in a welcoming environment. However, customers should be aware of the store's prices and potential issues with product quality and customer service.

From the business

"Smoke Shop, Adult Novelties,Lingerie, CBD, Delta-8,Kratom"

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

Cloud 9 Express Reviews - 20

3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shanae' McDonald

Shanae' McDonald

👍 👎 😐
Friendly Knowledgeable Helpful Great Products

They are very friendly and knowledgeable and helpful & great products we will keep going back and back.

Santiago Cardenas

They wanna charge $40 for an Elfbar! What a joke! You can get those 2 for $30

Carlos Alanis

The esco bars are fake, way better off going to vape city

Chelsea McKee

Chelsea McKee

👍 👎 😐
Friendly Staff Great Customer Service

Very friendly staff. They were willing to stay open a few minutes after close to accommodate me. I was very thankful!

Johnny

Johnny

👍 👎 😐
Highly Recommended Good Prices Great Service

++HIGHLY RECOMMENDED++ prices alright, but big shout out to Steve O for the discount price. Great on service.

Albert Garcia

Albert Garcia

👍 👎 😐
Best Smoke Shop Beamer Hemp Wraps

Tell your friends and family, this is the best smoke shop around.

**Try The Beamer Hemp Wraps!!!!
Best wraps ever!!

Tom Ato

Tom Ato

👍 👎 😐
Bad Customer Service Defective Product

Sucks bought a vape from them that was broken and they wouldn’t exchange it they have really bad customer service go to pokeys planet they are nicer and have better prices

Eduardo Perez (eddy6294)

Shout out to Steve O for the best customer service

Joe

Great staff and prices!

Adolfo Salinas

Close before 10pm

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Cloud 9 Express Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 10 AM to 10 PM